Advanced Medical Support Assistant
1 month ago
Summary
The incumbent serves as an Advanced Medical Support Assistant (AMSA) within Health Administration Service's (HAS) at VA Illiana Health Care System in Danville, IL. AMSA's at grade GS-6 work collaboratively under an interdisciplinary coordinated care delivery model (. with a patient aligned care team (PACT), or within another specialty care setting where the PACT model is used such as Medicine, Surgical, Mental Health, .
Duties
Participating in team huddles/meetings to manage and plan patient care. Interacting with both internal and external customers. Processing secure messages. Serves as area's communication liaison through the use of technology (multi-line telephone, computer, radio, and paging system). Establishing patient records, and/or routing patient records accurately and appropriately. Coordinating and scheduling patient care and services; demonstrating complete established administrative action for each order Scheduling appointments in accordance with VHA national scheduling guidelines. Monitoring pre-appointment requirements to assure readiness for patient visit service/procedure; verifying and updating patient demographics. Provide follow-up calls to patients to remind them of appointments and to reschedule when clinic is cancelled. Reviews schedules and ensures clinic slots are managed appropriately to maximize capacity making schedule changes, as necessary. The Advanced MSA refers all questions requiring immediate medical attention to appropriate health care team member. Performs other duties as assigned.
Work Schedule : First shift hours, Monday to Friday
Recruitment Incentive (Sign-on Bonus): Not authorized
Permanent Change of Station (Relocation Assistance): Not authorized
Pay: Competitive salary and regular salary increases
Paid Time Off: 37-50 days of annual paid time offer per year (13-26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year)
Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child.
Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66 .
Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA
Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement)
Telework : Not available
Virtual: This is not a virtual position.
Permanent Change of Station (PCS): Not authorized
Fi nancial Disclosure Report: Not required
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