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Hotel Manager

3 months ago

New York, United States Hilton Full time

After undergoing a transformative restoration, Waldorf Astoria New York is set to reignite its magnetic allure. Waldorf Astoria New York  is seeking a Hotel Manager to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria New York provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms, 40,000 square feet of event space, holistic spa and wellness programming, and a celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations. 

As the Hotel Manager, you will be responsible for leading and directing such departments as Front Office, Front Desk, Bell, Door, Housekeeping, Guest Services, Security and with directly support the Managing Director and Executive Committee Members in providing unmatched guest and customer service.  

The ideal candidate will be a remarkable leader, exceptional strategic planner, creative thinker, with a passion for delivering unique and memorable experiences, and the ability to drive the business forward through innovation and fostering a positive culture.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  •  Integrity - We do the right thing, all the time.
  •  Leadership - We're leaders in our industry and in our communities.
  •  Teamwork - We're team players in everything we do. 
  •  Ownership - We're the owners of our actions and decisions.
  •  Now - We operate with a sense of urgency and discipline

The following outlines the required qualifications for the Hotel Manager:

  • No less than 5 years of substantial work experience as a Hotel Manager or General Manager or equivalent in a Forbes 5-Star Hotel or equivalent.  
  • Significant experience managing a unionized or organized workforce.

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

The Benefits- Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune. 

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

·      Access to your pay when you need it through DailyPay

·      Health insurance 

·      Career growth and development 

·      Team Member Resource Groups

·      Recognition and rewards programs

·      Go Hilton travel discount program 

·      Best-in-Class Paid Time Off (PTO)  

·      Supportive parental leave

·      Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount

·      Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning,                 digital literacy, professional certificates and more)

*Available benefits may vary depending upon property-specific terms and conditions of employment.

We offer a compensation package inclusive of a base salary ranging between $240,000.00 and $270,000.00, annual cash incentive, and a long-term incentive (LTI) program paid in company Stocks/RSUs.

The annual salary range is based on applicable and specialized experience.