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Customer Service Supervisor

3 months ago

Los Angeles, United States Pro Worldwide Logistics Inc. Full time
Job Description:
Immediate Job Opening for Customer Service Supervisor - Import Operations

Experience working for a freight forwarder handling import cargo.

We are proud to offer the position of Customer Service Supervisor to be based at the Los Angeles area. Position is available for immediate appointment. Qualified candidates will be offered competitive salary and all standard benefits.

Professional experience:
  • Minimum 3 years experience handling all aspects of import operations from
    beginning to end.
  • Familiar with customs regulations and insuring compliance and minimizing
    disruptions.
  • In depth understanding of shipping regulations including customs procedures and
    documentation requirements.
  • Proven track record of customer satisfaction that includes fostering relationships.
  • Experience handling cross border moves.
  • Ability to work in high pressure environments.
  • Experience negotiating rates with carriers, trucking companies and vendors in
    general.
  • Technologically savvy.

Professional Attributes:
  • Customer focused and welcoming personality.
  • Ability to understand and resolve problems to the benefit of customer and the
    company.
  • Team player with the ability to reach out to other members. Easily approachable.
  • Good communication skills.
  • Positive attitude.


Only candidates with experience in handling imports in the freight forwarding industry need apply.

Must have experience working for a forwarder or forwarders with knowledge of import procedures.