Service Specialist 1

3 weeks ago

Rapid City, United States Black Hills Corporation Full time
Job ID: 35163

Job Description

Job Specifications

This important role will safely install, repair, and service domestic and commercial appliances covered.

LOCATION: Cozad, Nebraska 
Required to live in a location that permits timely response to State and Company requirements of responding to emergency situations not to exceed 60 minutes.

PAY RANGE: $24.81 - $39.46 per hour (Determined by current Collective Bargaining Agreement)

REPORTING RELATIONSHIP:    Gas Operations Supervisor

ESSENTIAL JOB FUNCTIONS:
Responsible for the installation, operation and maintenance of all gas facilities.
Accomplish customer service, installation, construction, maintenance, testing and troubleshooting related to pipeline systems, measurement, appliances, and associated equipment. 
Responsible for sales, installation and service work of appliance in regards to the non-regulated products and services offered through the company.
Responsible for the general upkeep and maintenance of all facilities and equipment, including pipeline right-of-way, including, but not limited to excavation, repairing, coating and backfilling pipelines, concrete work, painting, building erection, weed control, etc.
Locate and mark facilities per Company Damage Prevention Program and One-Call procedures prior to and during encroachments and excavations.
Perform pipeline patrols, population density surveys, leak detection surveys and inspection per company procedures.
Coordinate local Damage Prevention activities.
Provide oversight and inspection to ensure asset protection and compliance with company procedures of excavation activities near pipeline facilities.
Participates in quality emergency responder programs.
Represent the Company during contacts with landowner/tenant, public official, emergency official and local organization (i.e. One-Call, Pipeline Group, Soil Conservation, etc.) meetings.
Perform governmental compliance activities (PHMSA, State Agencies, EPA, USFS, etc.)
Perform mapping, record keeping and data entry duties per company policies.
Identify report and correct safety and environmental concerns.
Participate in the development of O&M Procedures, Site Specific Procedures, project scopes and work plans.
Complete all applicable documentation and record keeping.
Perform all work in compliance with Company Standards, procedures, regulatory and tariff requirements.
Demonstrate performance toward operational excellence.
Perform other assigned tasks as required.

QUALIFICATIONS:
High school diploma or equivalent.
Experience working with a natural gas system preferred, but willing to train.
Secondary education or equivalent experience preferred.

KNOWLEDGE/SKILLS/ABILITIES:
Must maintain a high regard for personal safety, for the safety of company assets and employees, and the general public.
Knowledge and experience in safe handling practices of flammable gases, liquids, and high-pressure system preferred.
Knowledge of company policies and practice, regulatory and tariff requirements desirable.
Knowledge of National, State and local electrical codes desirable.
Good verbal and written communication skills.
Ability to work from written verbal instruction.
Ability to work with a team, take direction from supervisors, keep required job schedules, focus attention on details, and follow work rules.
Possess basic computer and math skills.
Ability to work with and around combustible or flammable gas, liquids.
Ability to interface directly with customers professionally providing a high degree of customer satisfaction.
Ability to operate construction equipment.
Achieve and maintain all Operator Qualifications and progression requirements applicable to the job classification.
Required to carry a company-provided cell phone/pager and be available to respond during working and non-working hours.
Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers.

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