Service Specialist

4 weeks ago

Rapid City, United States Black Hills Corporation Full time
Job Description

Job Specifications

This important role will safely install, repair, and service domestic and commercial appliances covered.

LOCATION: Cozad, Nebraska

  • Must live within 60 minutes of reporting location.

WAGE RANGE: $24.81 - $39.46 (Determined by current Collective Bargaining Agreement)

REPORTING RELATIONSHIP:  Gas Operations Supervisor    

ESSENTIAL JOB FUNCTIONS:

  • Responsible for the installation, operation and maintenance of all gas facilities.
  • Accomplish customer service, installation, construction, maintenance, testing and troubleshooting related to pipeline systems, measurement, appliances, and associated equipment. 
  • Responsible for sales, installation and service work of appliance in regards to the non-regulated products and services offered through the company.
  • Responsible for the general upkeep and maintenance of all facilities and equipment, including pipeline right-of-way, including, but not limited to excavation, repairing, coating and backfilling pipelines, concrete work, painting, building erection, weed control, etc.
  • Locate and mark facilities per Company Damage Prevention Program and One-Call procedures prior to and during encroachments and excavations.
  • Perform pipeline patrols, population density surveys, leak detection surveys and inspection per company procedures.
  • Coordinate local Damage Prevention activities.
  • Provide oversight and inspection to ensure asset protection and compliance with company procedures of excavation activities near pipeline facilities.
  • Participates in quality emergency responder programs.
  • Represent the Company during contacts with landowner/tenant, public official, emergency official and local organization (i.e. One-Call, Pipeline Group, Soil Conservation, etc.) meetings.
  • Perform governmental compliance activities (PHMSA, State Agencies, EPA, USFS, etc.)
  • Perform mapping, record keeping and data entry duties per company policies.
  • Identify report and correct safety and environmental concerns.
  • Participate in the development of O&M Procedures, Site Specific Procedures, project scopes and work plans.
  • Complete all applicable documentation and record keeping.
  • Perform all work in compliance with Company Standards, procedures, regulatory and tariff requirements.
  • Demonstrate performance toward operational excellence.
  • Perform other assigned tasks as required.

QUALIFICATIONS:

  • High school diploma or equivalent.
  • Experience working with a natural gas system preferred, but willing to train.
  • Secondary education or equivalent experience preferred.

KNOWLEDGE/SKILLS/ABILITIES:

  • Must maintain a high regard for personal safety, for the safety of company assets and employees, and the general public.
  • Knowledge and experience in safe handling practices of flammable gases, liquids, and high-pressure system preferred.
  • Knowledge of company policies and practice, regulatory and tariff requirements desirable.
  • Knowledge of National, State and local electrical codes desirable.
  • Good verbal and written communication skills.
  • Ability to work from written verbal instruction.
  • Ability to work with a team, take direction from supervisors, keep required job schedules, focus attention on details, and follow work rules.
  • Possess basic computer and math skills.
  • Ability to work with and around combustible or flammable gas, liquids.
  • Ability to interface directly with customers professionally providing a high degree of customer satisfaction.
  • Ability to operate construction equipment.
  • Achieve and maintain all Operator Qualifications and progression requirements applicable to the job classification.
  • Required to carry a company-provided cell phone/pager and be available to respond during working and non-working hours.
  • Must possess and maintain a valid driver's license and a driving record satisfactory to the company and its insurers.

Read the full posting.

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