Coordinator, Special Events
4 weeks ago
Who you are:CITY provides a progressive and supportive workplace that lets YOU be YOU. We value unique experiences and perspectives, and we hire employees who leverage their differences to add value. Feel the impact of your ideas come to life as you join in the thunderous roar of 22,500 impassioned fans at our state-of-the art facility.
What CITY does:Join us today in the mission of uniting the St. Louis Region and redefining what it means to be a soccer team.
Job Responsibilities
- Execute stadium private events with an emphasis on client satisfaction and service from initial inquiry to event close-out.
- Coordinate and oversee operational needs for all private events including set-up/breakdown, audiovisual services, and staffing.
- Uphold a high understanding of stadium procedures, features, and spaces to continuously share creative event ideas and information with clients.
- Manage a pipeline of prospective business and actively strategize to generate new leads through cold calling, emailing and other marketing initiatives.
- Exceed yearly event sales targets set by the Leadership Team and strive to set new goals.
- Network with local and regional organizations to continually expand the event sales pipeline and secure new event opportunities.
- Conduct hospitality-focused stadium tours and regular meetings to bring clients’ visions to life.
- Create, track, and maintain proposals for prospective clients and deliver in an accurate and timely manner.
- Maintain relationships with regular vendors at the stadium including in-house caterers, décor companies, A/V providers, etc.
- Support the rest of the Special Events Team in the planning and execution of major events.
- Work closely with internal departments (Operations, Marketing, Partnerships, Community Relations, Ticketing) to organize successful events that are reflective of the club brand and values.
- Regularly monitor and respond to intake forms, emails, and calls for inbound events promptly and with accurate stadium information.
- Manage the department’s inventory and storage of assets.
- Assist with the management of special event finances, including tracking invoices and billing back clients in a timely manner.
- Match day responsibilities and other duties as assigned.
Skills & QualificationsInterested candidates should possess the following:
- 1-2 years of event experience.
- Strong organizational skills with an eye for detail.
- Exceptional customer relationship development and management skills.
- Ability to coordinate multiple events while managing time effectively.
- Must be a self-starter and goal-driven with a passion for their work.
- Ability to work calmly in a fast-paced environment.
- Significant experience with creative thinking and a solutions-oriented attitude.
- Strong professional communications and interpersonal skills when working with clients and internal groups to achieve organizational goals.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
- Must be able to lift and carry items up to 50lbs.
- Availability to work flexible hours including nights, weekends, and holidays.
- Must be able to travel between office and stadium locations within the St. Louis metro area.
TKFC LC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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