Sea Logistics Customer Care Specialist
2 months ago
- You will promptly respond to customer inquiries through various communication channels, maintaining a high level of professionalism and empathy while providing accurate and timely information.
- Effectively troubleshoot and resolve customer needs and issues in a timely manner, employing creative problem-solving skills to deliver optimal solutions, including handling escalated issues with tact and diplomacy.
- You will foster ongoing collaboration with other teams, including sales, operations, marketing, and technical support, to address customer issues and enhance the overall customer experience.
- Maintain detailed and accurate records of customer interactions and issues in the customer service management system to facilitate effective follow-up and resolution.
- Results-Driven Environment: Thrive in a results-driven environment where meeting or exceeding individual and team performance goals is the norm, including response times, customer satisfaction, and quality metrics.
- Provide prompt, professional, and empathetic responses to customer inquiries to enhance their overall experience.
- Furnish accurate and timely information to empower customers to make informed decisions and utilize our products and services effectively.
- 2+ years' Customer Service experience
- You have the ability to thrive in a fast-paced environment and prioritize tasks
- You have the ability to work a hybrid schedule, reporting to the office 4 days per week
- You have the ability to travel to Detroit, MI during your second week of employment for on-site Sea Logistics training
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Air Logistics Customer Care Specialist
3 weeks ago
Cincinnati, United States Kuehne Nagel Full timeWould you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Cincinatti branch is looking for a new Customer Care Specialist to join our Air Logistics team. Your Role The Customer Care Specialist is responsible for ensuring that our customers experience is a positive one each and every time...
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Logistics Operations Specialist
6 days ago
Cincinnati, Ohio, United States 828 Logistics Full timeJob OverviewAt 828 Logistics, we are committed to delivering exceptional service and building strong relationships with our customers. As a Logistics Operations Specialist, you will play a critical role in ensuring the smooth execution of our logistics operations.Key ResponsibilitiesDispatch carriers and oversee daily shipment activities to ensure on-time...
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Logistics Operations Specialist
5 days ago
Cincinnati, Ohio, United States 828 Logistics Full timeJob OverviewAt 828 Logistics, we are committed to delivering exceptional service and building strong relationships with our customers. As a Logistics Operations Specialist, you will play a critical role in ensuring the smooth execution of our logistics operations.Key ResponsibilitiesDispatch carriers and oversee daily shipment activities to ensure on-time...
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Overnight Detox LPN Specialist
4 days ago
Cincinnati, Ohio, United States Hotel California by the Sea Full timeJob Title: Overnight Detox LPN SpecialistJob Summary:Hotel California by the Sea is seeking a skilled and compassionate Overnight Detox LPN Specialist to join our treatment team. As a key member of our clinical staff, you will play a vital role in providing high-quality patient care and support to individuals struggling with substance use disorders and...
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Logistics Coordinator
4 weeks ago
Cincinnati, United States 828 Logistics Full timeJob DescriptionJob DescriptionDescription:At 828 Logistics, our success is our testament to our exceptional team and commitment to providing best-in-class service. We believe in building strong relationships with our customers, understanding their unique requirements, and delivering personalized solutions that exceed expectations. With a customer-centric...
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Logistics Coordinator
7 days ago
Cincinnati, United States 828 Logistics Full timeJob DescriptionJob DescriptionDescription:At 828 Logistics, our success is our testament to our exceptional team and commitment to providing best-in-class service. We believe in building strong relationships with our customers, understanding their unique requirements, and delivering personalized solutions that exceed expectations. With a customer-centric...
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Import Logistics Specialist
2 weeks ago
Cincinnati, Ohio, United States Elsdon Supply Chain Full timeAre you meticulous and enthusiastic about the logistics sector?We are looking for a skilled Import Logistics Specialist to enhance our operations at Elsdon Supply Chain. This role involves overseeing the seamless management of import shipments from their point of origin to their final destination.Key Responsibilities:Oversee and coordinate the complete ocean...
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Logistics Warehouse Specialist
2 weeks ago
Cincinnati, Ohio, United States Ronin Staffing, LLC Full timeJob OverviewWe are seeking a dedicated Logistics Warehouse Specialist to join our team at Ronin Staffing, LLC. This role is essential in ensuring the efficient processing and shipment of customer orders.Key QualificationsMust Haves:High School diploma or GED with a minimum of 6 months experience operating a forklift. Candidates should be comfortable wearing...
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Logistics Specialist
1 week ago
Cincinnati, Ohio, United States U.S. Army Full timeOverview:As a Logistics Specialist, you'll play a vital role in ensuring the smooth operation of military missions by managing and transporting personnel and equipment. Your expertise will be crucial for maintaining mobility and logistical efficiency both on and off the battlefield.Responsibilities:Operate a variety of wheeled vehicles and equipment across...
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Logistics Team Lead
2 days ago
Cincinnati, Ohio, United States ONE LOGISTICS NETWORK Full timeJob Overview**Job Summary:**We are seeking a highly motivated and experienced logistics professional to join our team as a Logistics Team Lead. The Logistics Team Lead will be responsible for overseeing and coordinating all aspects of the logistics department, including managing the day-to-day operations, supervising team members, and ensuring that all...
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Customs Operations Manager
2 weeks ago
Cincinnati, Ohio, United States Total Quality Logistics Full timeExciting Career Opportunity as a Customs Operations Manager at Total Quality LogisticsPosition Overview:Oversee a skilled team of customs professionals and entry specialists to guarantee the smooth clearance of merchandise through customsManage everyday operations, ensure adherence to regulations, and serve as a senior customs liaisonPromote ongoing...
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Customs Operations Manager
2 weeks ago
Cincinnati, Ohio, United States Total Quality Logistics Full timeExciting Career Opportunity as a Customs Operations Manager at Total Quality LogisticsPosition Overview:Lead a skilled team of customs professionals and entry specialists to guarantee the smooth clearance of merchandise through customs.Oversee daily departmental functions, ensure adherence to regulations, and serve as a senior contact for customs...
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Logistics Packaging Specialist
2 weeks ago
Cincinnati, Ohio, United States AstrixTechnology LLC Full timeJob DescriptionLogistics Packaging Specialist - Ink Production and PackagingAstrix Technology LLC is a prominent player in the consumer products sector, specializing in various industries including Hygiene, Health and Beauty, Life Care, and Cosmetics. This position offers a remarkable opportunity to engage with a leading company in the chemical and cosmetic...
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Logistics Support Specialist
2 weeks ago
Cincinnati, Ohio, United States Innova Solutions Full timePosition Overview:Innova Solutions is seeking a dedicated Logistics Support Specialist to join our team.Position Type:Full-time Contract, with potential for contract-to-hire.Job Responsibilities:The Logistics Support Specialist will play a crucial role in assisting with the operational and administrative tasks related to clinical supplies management. Key...
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IT Support Specialist
7 days ago
Cincinnati, Ohio, United States Total Quality Logistics Full timeAbout the Role:Total Quality Logistics is a leading logistics company seeking a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for investigating and troubleshooting complex application issues, working closely with our IT Support, Database, and Application Development teams.Key...
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Treatment Support Specialist
4 days ago
Cincinnati, Ohio, United States Hotel California by the Sea Full timeJob SummaryHotel California by the Sea is seeking a highly motivated and compassionate Treatment Support Specialist to join our team. As a key member of our staff, you will play a vital role in supporting the recovery journey of our clients.Key ResponsibilitiesClient Support and Mentoring: Provide general support and guidance to clients, maintaining a...
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Class A CDL Driver
1 week ago
Cincinnati, Ohio, United States Grammer Logistics Full timeJob Summary:Grammer Logistics is seeking a skilled Class A CDL driver to haul our diverse freight. As a Bulk Transportation Specialist, you will be responsible for transporting a variety of commodities, including Ammonia, across the US.Key Responsibilities:Transport Ammonia and other commodities in a safe and efficient mannerMeet delivery deadlines and...
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Sales Representative
3 months ago
Cincinnati, United States Gateway Logistics Full timeJob DescriptionJob DescriptionThe Perks:Highest Base salary versus our competitors PLUS uncapped commission -- no draws!Full benefits package: Medical, Dental, Vision, Disability, and Life Insurance401k Employer Match22 weeks of fully paid (and commission), full-scope training to get you up to speed on our unique approach to the logistics...
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Sales Representative
3 months ago
Cincinnati, United States Gateway Logistics Full timeJob DescriptionJob DescriptionThe Perks:Highest Base salary versus our competitors PLUS uncapped commission -- no draws!Full benefits package: Medical, Dental, Vision, Disability, and Life Insurance401k Employer Match22 weeks of fully paid (and commission), full-scope training to get you up to speed on our unique approach to the logistics...
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Logistics and Inventory Specialist
2 weeks ago
Cincinnati, Ohio, United States Express Specialty Recruiting Group Full timeJob OverviewExpress Employment Professionals is collaborating with a reputable distributor of electrical components that provides excellent benefits and opportunities for advancement. Our client is seeking a skilled logistics and inventory specialist to support their growing operations.As a selected candidate, you will enjoy the following...