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Contact Representative

3 months ago

Fort Sam Houston, United States Military Treatment Facilities Under Dha Full time

Admit patients that arrive as inpatients through the medical evacuation system.
Collect information from patient to verify existing health insurance coverage.
Provide counsel to patients on out-of-pocket liabilities, deductibles, pre-payments and outstanding balances.
Answer questions regarding admission policy, patient transfers, air evacuation schedules and medical specialty requirements.
Maintain an electronic record of patient interactions, progress and outcomes.
Work with Emergency Department personnel and Nursing Staff to arrange routine transfers of patients to other healthcare facilities through Patient Transfer Service.
Receive and monitor daily aeromedical evacuation information from local Air Force base and identifies flight manifests for incoming and outgoing patients, family members, and medical attendants.
Provide clerical/administrative and automation support using multiple computer systems and technologies such as Microsoft Office (Word, Excel, Access).