Client Advisor | Fifth Avenue

1 month ago


New York, United States Burberry Limited Full time
INTRODUCTION

At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.   

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities. 

JOB PURPOSE

The Client Advisor builds relationships with Burberry’s new and existing clients, delivering a personalised and elevated experience with commercial success. 

Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products. 

As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.    
 

RESPONSIBILITIES

SERVICE AND SALES 

Meet and exceed individual and store sales and other commercial KPIs  

Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction 

Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling 

Follow the Client journey to elevate the Client experience in the store: Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client. 

Be efficient in following-up and delivering after-sales services to our clients 

Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required 

Follow company policies, guidelines, and procedures. Use visual techniques to maintain visual standards according to Burberry guidelines 

Foster team work and a positive work climate 

CLIENT ENGAGEMENT 

Build meaningful relationships with Clients 

Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases. 

Capture new luxury clients to grow the individual and store client book with a commercial objective mindset 

Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests 

PERSONAL PROFILE

A proven track record in delivering sales and exceeding targets 

Previous experience in Clientelling  

A strong interest in fashion, art and culture  

Strong product knowledge and good understanding of store retail operations 

Understanding of competitor products  

Experience in working as part of a team 

Fluent in local language; English proficiency is desirable 

Other language knowledge is desirable 

Demonstrates Confidence, Curiosity, Conviction, and Care  

Enjoys being part of a team 

Energetic, Pro-active and self-motivated 

Detail-oriented and creative with a passion for selling  

Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels 

Results driven and commercial mindset   

Flexible, collaborative and adaptable approach to work 

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

 

•    Expected base salary for the role will generally be between $26.00 and $28.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.

•    This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
 

 

Posting Notes: USA || New York (US-NY) || New York || RETAIL OFFLINE || MAINLINE || n/a ||



  • New York, United States Fifth Avenue Financial Full time

    Job DescriptionJob DescriptionFifth Avenue Financial is looking for a financial advisor with experience to join our team. Compensation is 100% commission, earnings are directly related to performance.Job Responsibilities:Build a portfolio of customers and offer financial advice tailored to their specific needs and objectivesAnalyze customer financial...


  • New York, United States Surgical Practice Full time

    Job DescriptionJob DescriptionWould you like to work in a friend, supportive, and successful medical environment?We are looking for a bright, charismatic, and organized individual to serve as a part-time receptionist working alongside our office manager and practice manager.  Our surgical practice specializes in hair restoration for men and women.  We...

  • client advisor

    6 days ago


    New York, New York, United States Zimmermann Full time

    About the jobZIMMERMANN is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, EU, UK the USA and a successful online...


  • New York, United States GUCCI Full time

    Summary If you are a Dream-maker, this is the place for you. Together, we will create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond. Job Description     Role Mission                                          The Gucci Manager, Retail Client Engagement and...


  • New York, New York, United States GUCCI Full time

    SummaryIf you are a Dream-maker, this is the place for you. Together, we will create the real fabric of Gucci.A community of people united by the same passion: breaking new ground in the fashion world and beyond.Job DescriptionRole Mission The Gucci Manager, Retail Client Engagement and Development for New York Fifth Avenue will affect the client experience...


  • NEW YORK, United States Kering Full time

    We are seeking a Client Advisor who will report to the Store Manager as part of our dynamic team in Saks New York. How you will contribute:Meet and exceed monthly sales goals and KPIs thru client outreach; developing new clients via appointments and Client Advisor, Retail Sales, Advisor, Store Manager, Client, Banking, Selling


  • New York, United States Fifth Avenue Financial Full time

    Job DescriptionJob DescriptionThe Opportunity:Fifth Avenue Financial is looking for a Financial Services Representative to join our team. Compensation is 100% commission, earnings are directly related to performance. Our office is located in New York, NY and candidates are expected to come into the office on hybrid basis.Job Responsibilities:Build a...


  • New York City, United States Gucci Full time

    If you are a Dream-maker, this is the place for you. Together, we will create the real fabric of Gucci. A community of people united by the same passion: breaking new ground in the fashion world and beyond.Role MissionThe Gucci Manager, Retail Client Engagement and Development for New York Fifth Avenue will affect the client experience as it will indirectly...


  • New York, United States Kering Group Full time

    Summary Bottega Veneta - Inspiring individuality with innovative craftsmanship since 1966. Under the direction of Matthieu Blazy creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it...


  • New York, United States Bottega Veneta Full time

    SummaryBottega Veneta - Inspiring individuality with innovative craftsmanship since 1966. Under the direction of Matthieu Blazy creativity lies at the heart of all that we do. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is...


  • NEW YORK, United States Kering Group Full time

    We are currently seeking a Private Client Advisor who will report to the Store Manager as part of our dynamic team in our Madison Avenue Flagship. The Private Client Advisor is entrusted with the mission to build strong and long-term relationships wi Client Advisor, Retail Sales, Advisor, Private, Store Manager, Client, Banking


  • New York, New York, United States Richemont Full time

    At A. Lange & Sohne North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and...


  • New York, United States Richemont Full time

    At A. Lange & Sohne North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and...


  • New York, United States Advisor Business Solutions Full time

    **Qualifications**: Knowledge of investment and portfolio administration such as fund transfers and withdrawals, RMDs, capital gains, and losses, calculation of stepped-up cost basis, ACATs, new account documentation, and classification of securities. Experience with the Fidelity custodial platform is preferred. **Responsibilities**: - Engage and promptly...


  • New York, United States Advisor Business Solutions Full time

    Our client is a successful wealth management firm seeking an experienced Client Service Manager for their firm in New York, NY. Qualified candidates must demonstrate experience with HNW client services, confidentiality, excellent communication, and problem-solving skills in a highly collaborative team environment. Candidates with a strong operations...

  • Client Advisor

    2 weeks ago


    New York, New York, United States Burberry Full time

    INTRODUCTIONAt Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today. We aim to provide an...


  • New York, United States Advisor Business Solutions Full time

    Our client is a successful wealth management firm seeking an experienced Client Service Manager for their firm in New York, NY. Qualified candidates must demonstrate experience with HNW client services, confidentiality, excellent communication, and problem-solving skills in a highly collaborative team environment. Candidates with a strong operations...


  • New York, United States Advisor Business Solutions Full time

    Our client is a successful wealth management firm seeking an experienced Senior Client Service Associate for their firm in New York, New York. Qualified candidates must demonstrate experience with HNW client services, confidentiality, excellent communication, and problem-solving skills in a highly collaborative team environment. Candidates with operations...


  • New York, United States Tiffany's Full time

    Client Advisors hold the critical position of embodying the Tiffany brand in each and every client interaction using the Tiffany touch; their own flair for making each clients experience extraordinary. The Client Advisor is an excellent communicator Client Advisor, Advisor, Client Relations, Brand Ambassador, Hospitality, Sales, Banking

  • Client Advisor

    4 days ago


    New York, United States Moncler Full time

    POSTING DATE: May 15, 2024- JOB FAMILY: Our stores- LOCATION: New York, United States**POSITION OVERVIEW**: Delivers on stage the Stone Island Customer Experience. With passion and authenticity, welcomes and guides each Client across our values and heritage, gets to know the Client and advises honestly and genuinely. As the direct and trusted point of...