Client Advisor

3 weeks ago

New York, New York, United States Burberry Full time
INTRODUCTIONAt Burberry, we believe creativity opens spaces.

Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities.

This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.

We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do.

As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.

JOB PURPOSEThe Client Advisor builds relationships with Burberry's new and existing clients, delivering a personalised and elevated experience with commercial success.

Reporting to the store management, the Client advisor will inspire our clients by conveying passion for the brand, fashion and luxury products.

As an expert in client engagement and service, the client advisor demonstrates a high level of knowledge in styling and selling.

RESPONSIBILITIESSERVICE AND SALES Meet and exceed individual and store sales and other commercial KPIs Through storytelling and passion for the brand, inspire our clients creating desire and love for Burberry with every client interaction Provide a luxury service and demonstrate knowledge and expertise in product, fashion and styling Follow the Client journey to elevate the Client experience in the store:

Ensure a great initial impression; discover your client, be a product and styling expert and close the sale to maintain the relationship with the client.

Be efficient in following-up and delivering after-sales services to our clients Contribute to the daily operations of the store, by maintaining high luxury standards in both front and back of house, including appropriate level of product and replenishment, support with inventory management, markdowns and stockroom maintenance when required Follow company policies, guidelines, and procedures.

Use visual techniques to maintain visual standards according to Burberry guidelines Foster team work and a positive work climate CLIENT ENGAGEMENT Build meaningful relationships with Clients Work by appointment to provide a personalised service and build relationships with our clients to promote loyalty and incremental purchases.

Capture new luxury clients to grow the individual and store client book with a commercial objective mindset Drive retention of clients ensuring volume and spend by contacting them regularly and ensuring the appropriate follow up on sales or clients requests PERSONAL PROFILEA proven track record in delivering sales and exceeding targets Previous experience in Clientelling A strong interest in fashion, art and culture Strong product knowledge and good understanding of store retail operations Understanding of competitor products Experience in working as part of a team Fluent in local language; English proficiency is desirable Other language knowledge is desirable Demonstrates Confidence, Curiosity, Conviction, and Care Enjoys being part of a team Energetic, Pro-active and self-motivated Detail-oriented and creative with a passion for selling Assertive with impeccable presentation and communication skills when dealing with clients and colleagues at all levels Results driven and commercial mindset Flexible, collaborative and adaptable approach to work MEASURES OF SUCCESSIndividual sales performance and KPI's (Appointments, UPT, ATV & AUR) Service targets (Guest Experience, Net promoter score) New client acquisition (conversion and retention) Number of appointments held on a monthly basis FOOTERBurberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.


  • Expected base salary for the role will generally be between $25.00 and $27.00 per hour at the commencement of employment. However, base salary if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
  • This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

  • Client Advisor, SoHo

    1 month ago

    New York, New York, United States AMIRI Full time

    Purpose & objective:AMIRI is looking for an enthusiastic Client Advisor to join the its SoHo location The AMIRI Client Advisor is responsible for delivering quality client service, achieving individual sales goals, building lasting dynamic client relationships through expert product knowledge and selling techniques, as well as understanding luxury boutique...

  • Associate Client Advisor

    1 week ago

    New York, New York, United States Marsh Full time

    Marsh is looking for candidates to join their team as an Associate Client Advisor - Casualty based in New York.Role Overview: Join Marsh's top-notch Power & Energy team to provide expert broking & strategy solutions for managing risk confidently. As a Client Advisor, understand clients' business priorities and risk management needs to offer knowledge and...

  • client advisor

    2 weeks ago

    New York, New York, United States Zimmermann Full time

    About the jobZIMMERMANN is one of Australia's leading and most respected fashion designer brands. Zimmermann's ready-to-wear and swim and resort collections are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. We maintain stand-alone retail stores throughout Australia, EU, UK the USA and a successful online...

  • Senior Client Advisor

    1 day ago

    New York, New York, United States Marsh Full time

    Marsh has an exciting opportunity in our Energy and Power practice.Sr. Client Advisor – Energy & PowerWhat can you expect: Becoming a member of Marsh's best in class Power & Energy team who delivers expert broking & strategy solutions to help manage risk with confidence. In this Client Advisor role, you will develop an understanding of the clients'...

  • Senior Client Advisors

    1 day ago

    New York, New York, United States Scanlan Theodore Americas Full time

    About us: Scanlan Theodore is a heritage Australian House - an epitome of elegance and refined sophistication. A House of artisans, luxurious fabrics and human values, it has stayed true to its independent spirit while threading a 40-year heritage of elevated craftmanship.Founded in 1987 by Gary Theodore, the House's long-standing success is tied to a...

  • Associate Financial Advisor

    1 week ago

    New York, New York, United States Edward Jones Full time

    Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.At Edward Jones, we are very intentional in calling our field associates branch teams. Most of our teams are two or three people, and in a Branch Office Support Professional role, you are a critical member of that team along...

  • Advisor Engagement Specialist

    1 day ago

    New York, New York, United States iCapital Full time

    iCapital is powering the world's alternative investment marketplace. Our financial technology platform has transformed how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients. iCapital services approximately $179 billion in global client assets...

  • Beauty Advisor HIRNG NOW 22+

    2 days ago

    New York, New York, United States Aston Carter Full time

    Description:Beauty Advisors and Fragrance Advisors are one of the main points of contact for clients in the retail store. The main goal of a Beauty Advisor or Fragrance Advisor is to provide luxury customer service by greeting and engaging with clients and explaining the features and benefits of the products and merchandise as they shop the location. Provide...

  • Client Relationship Associate

    4 weeks ago

    New York, New York, United States Robert Half - US Full time

    Responsibilities:Assists the firm's Wealth Advisors in servicing the needs of clients, often serving as the first point of communication Continually develop and strengthen relationships with clients Provide timely and accurate responses to operational and administrative client inquiries Accurately and completely prepare and facilitate all account paperwork...

  • Client Partner

    4 weeks ago

    New York, New York, United States Vidmob Full time

    Vidmob is the creative data company. Its scoring software and analytics have become an essential ingredient in the creative and media decisions of the world's largest marketers and agencies, as they strive to drive business results through improved creative effectiveness. As the leader in creative data, Vidmob's influence lies in its partnerships and...

  • Registered Wealth Management Client Associate

    2 days ago

    New York, New York, United States Bank of America Full time

    Job Description:Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education,...

  • Remote Advisor

    1 day ago

    New York, New York, United States Hire Standard Staffing Full time

    Remote AdvisorAmerican Income Life (part of Globe Life, a NASDAQ traded company) is looking for Benefit Representatives to help manage growing client needs and help provide both new and existing clients with the best products and services available. This is an opportunity to get a foot in the door with a company unlike any other, with career mobility to mid...

  • Client Partner

    4 weeks ago

    New York, New York, United States Vidmob Full time

    Vidmob is the creative data company. Its scoring software and analytics have become an essential ingredient in the creative and media decisions of the world's largest marketers and agencies, as they strive to drive business results through improved creative effectiveness. As the leader in creative data, Vidmob's influence lies in its partnerships and...

  • Wealth Management Client Associate

    3 weeks ago

    New York, New York, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Private Client Advisor II

    4 weeks ago

    New York, New York, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Beauty Advisor

    1 day ago

    New York, New York, United States Sephora Full time

    Job ID: 248515Store Name/Number: NY-Times Square (0304)Address: 1535 Broadway, New York City, NY 10036, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: Part TimePosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized experiences for...

  • Beauty Advisor

    2 days ago

    New York, New York, United States Sephora Full time

    Job ID: 248789Store Name/Number: NY-Meat Packing (0676)Address: 21-27 Ninth Avenue, New York City, NY 10014, United States (US)Hourly/Salaried: Hourly (Non-Exempt)Full Time/Part Time: FlexPosition Type: RegularYour role at Sephora: As a Beauty Advisor, you'll help clients discover the power of beauty. This role is about creating personalized experiences for...

  • Registered Wealth Management Client Associate

    1 month ago

    New York, New York, United States Bank of America Full time

    Job Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...

  • Service Advisor

    1 day ago

    New York, New York, United States Richemont Full time

    At Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...

  • Service Advisor

    2 days ago

    New York, New York, United States Richemont Full time

    At Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our...