Help Desk Support Analyst 1

The Tier 1 IT Help Desk Support Analyst I functions as a key team member in a customer service driven environment and provides front line support for both desktop and laptop users. This person will also interact with managers, departmental liaisons, and key hospital staff and collaborate with other Help Desk analysts, infrastructure support personnel, and...

Job DescriptionJob DescriptionJob Details:Job Title: Help Desk AnalystJob Location: Richmond, VA 23236Contract Duration: 09 Months (Possibility of extension)Work Mode: OnsiteInterview Type: In-Person Complete Description:Troubleshoot, track and remediate issues on end user computing hardware and software systems.Provide Tier 1/11 end-user support at multiple...

Job DescriptionJob DescriptionTrillion Technology Solutions is looking to hire a proven and talented Help Desk Analyst to join one of our team. - 2-6 years of experience providing help desk support- Microsoft 365 Admin experience - Associate or bachelor's degree preferred - Experience with ServiceNow preferred Provide Tier 1 and Tier 2 support - All...

Job DescriptionJob DescriptionJob Title: Special Education Help Desk Analyst Journeyman (Hybrid)Location: Washington, DCDuration: 12 Months+Job Description:The Special Education Help Desk Analyst is responsible for providing support to client employees and external customers on various data systems, including PowerSchool. The Analyst must have experience...

Position Title: Help Desk Tier 1Location: United StatesEnvironment: HybridPosition Status: Contract-to-hirePay rate: $25/hr.+Position Description: The Tier 1/ Customer Technical Specialist is responsible for the technical support assisting end users with their day-to-day technical duties and issues. The selected individual will provide fast and useful...

Position Title: Help Desk Tier 1Location: United StatesEnvironment: HybridPosition Status: Contract-to-hirePay rate: $25/hr.+Position Description: The Tier 1/ Customer Technical Specialist is responsible for the technical support assisting end users with their day-to-day technical duties and issues. The selected individual will provide fast and useful...

Position: Helpdesk AnalystLocation: Washington DC Day1 OnsiteDuration: 12 Months+ (Contract) Role Summary:The IT consultant's role is to provide computer and software-based technical support, systems analysis and administration, and information services in a multi-vendor/multi-solution environment. This role is responsible for supporting all client Offices...

Job DescriptionJob DescriptionShort Description: A help desk analyst 2 with preferred experience with Polycom RMX, Resource Manager, and endpoints along with Microsoft Office 365, and can work successfully across multiple teams with professional written and oral communication. AM:ShalakaComplete Description:ODRC expects help desk analyst 2/video support...

Job DescriptionJob DescriptionKeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the U.S House of Representatives. The ideal candidate will have experience troubleshooting a variety of software and hardware issues including issues with Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk...

IT Help Desk Support Employment Type: Full Time Date Posted: 7/16/2024 Location: Washington, DC Pay Range: $25.00 - $31.25 per Hour Job Number: JO-2407-2456 Primary Function This position is responsible for providing first-line support to the news bureau user base for hardware, software, desktop, enterprise, and broadcast applications. Duties &...

Job DescriptionJob DescriptionJob Title: Help Desk SpecialistLocation(s): Pentagon (Remote)Hours: Regular Full-TimeClearance Requirements: NoneCitizenship: US Citizenship RequiredScope:Provide Tier 1 and Tier 2 Help Desk Support services for the Washington Headquarters Services (WHS) / Executive Services Division (ESD), Parking Management Office (PMO)’s...

Job DescriptionJob DescriptionHelp Desk Tier I&II (Mid) Washington, D.CMUST: Active Top-Secret clearance is required 1 – 5 years of Help Desk Tier II experience1 – 5 years of installing, maintaining, repairing desktop operating systems1 – 5 years of troubleshooting business applications, desktop computer hardware, peripherals, and printers.Security +CE...

Duration: 1 - 3 month contract W2 only- with possible extension US Citizen onlyPublic Trust Clearance Required to Start - YesThe Application Support Specialists will review, analyse, and respond to assigned Tier 1 tickets to ensure timely response, turnaround, and resolution adhering to defined SLA metrics.Applications requiring support include Analytic...

Duration: 1 - 3 month contract W2 only- with possible extension US Citizen onlyPublic Trust Clearance Required to Start - YesThe Application Support Specialists will review, analyse, and respond to assigned Tier 1 tickets to ensure timely response, turnaround, and resolution adhering to defined SLA metrics.Applications requiring support include Analytic...

We are seeking a long-term contractor (12 months+) for this project in Washington DC. Will be providing project coordination and help desk support to volunteers on operation systems. • Triage support tickets to the appropriate groups within the programs; review and process tax site data requests, and system support tickets. • Maintain assigned Tax-Aide...

Job DescriptionJob DescriptionSalary: Help Desk Technician: Position Description   Sprezzatura seeks a Help Desk Technician to join our expanding team. The Help Desk Technician identifies, researches, and resolves routine technical problems. Provides support to end users for basic computer, application, system, device, access, and hardware issues....

RDTS is seeking a cleared Tier I Help Desk Specialist to support the U.S. Dept of State in Washington, D.C. This role shall support the help desk within the Human Resources bureau on the Global Talent Management (GTM) program. It is full-time, standard work week and hours, and hybrid (one week a month onsite in D.C.). Requirements GTM Help Desk Specialist -...

Benefits: 401(k) Health insurance Paid time off Senior Technical Service Desk Analyst (Tier 3 support) Location: Near 15th & I StreetConsultant will support a federal agency’s large, mission-critical 24/7/365 enterprise Service Desk The position will be on client-site in the Rockville, MD or D.C area with a potential of 25% remote...

Job DescriptionJob DescriptionDynamic Solutions Technology, LLC, is a premier strategic services firm that meets IT and Service needs for commercial and government clients. We are is seeking a full-time Tier I Help Desk Support Technician to support government agency based in Washington, DC.Responsibilities: Responsible for providing first-tier support,...

Job DescriptionJob DescriptionKeenLogic is seeking an experienced Tier III Help Desk Analyst to join our team on Capitol Hill at the U.S House of Representatives. The ideal candidate will have experience troubleshooting a variety of software and hardware issues including issues with Windows, Mac, iOS, and Android operating systems. As a Tier III Help Desk...