AD Network Engineer/Architect

1 month ago

Orlando, United States Marriott Vacations Worldwide Full time

Position Summary

As a member of the professional staff, contributes general knowledge and skill in a discipline area (e.g., Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) to support team and/or department objectives. Generally, works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process.

Job Summary

Analyzes, designs, and develops technical solutions (interfaces, performance tuning, utilities or diagnostics) to technical and business problems. Provides level 2 and 3 technical support. Provides training to level 1 technicians. Develops solutions for internal and PMO sponsored projects. Performs capacity planning to predict usage trends for upcoming hardware/software needs. Makes recommendations to management for systems and supporting infrastructure purchases. Participates in assigned projects. Manage a team of Senior Systems Engineers. Coordinates and evaluates data circuit orders and reviews monthly billing for discrepancies.

Expected Contributions

  • Manage a team of Network Architects with day-to-day and long-term tasks.

  • Juniper experience strongly preferred.

  • Set priorities and goals for the team and individuals.

  • Provide constructive feedback to team members.

  • Provides Level II and Level III technical support and administration for network-based operating systems such as Cisco IOS, Juniper Junos, F5 load balancer, and Infoblox NIOS (8+ years of experience).

  • Provides Level II and Level III technical support and administration for Routing and Switching (8+ years of experience).

  • Provides Level II and Level III technical support and administration for network load balancing (8+ years of experience).

  • Provides Level II and Level III technical support and administration for DNS and DHCP (8+ years of experience).

  • Develop, define and create best practices processes for Network infrastructure, Data Circuit technologies and Wan design.

  • Participate in a regular on-call rotation to provide 24/7 support.

  • Works with all IT teams to develop solutions and provide knowledge domain expertise.

  • Designs and administers security practices to meet various regulatory and policy requirements.

  • Acts as subject matter expert for all Network.

  • Acts as subject matter expert for all Load balancer related activities.

  • Acts as subject matter expert for all DNS and DHCP related activities.

  • Acts as subject matter expert for all Wireless, Circuit, and Wan designs.

  • Resolve customer incidents and problems rapidly.

  • Lead advanced troubleshooting efforts.

  • Coordinate & participate service/support needs with vendors, technical support, application support, infrastructure support.

  • Follow best practices for supported technology.

  • Test and deploy security patches to identity systems to help maintain PCI, SOX and other regulatory compliance requirements.

  • Develop documentation and train Level I technicians.

  • Works within MVW change and release policies when implementing changes.

  • Maintains, analyzes and troubleshoots the various and compute infrastructure to ensure all services optimally structured to provide defined service levels for:

  • Uptime

  • Stability

  • Performance

  • Quality

  • Performs capacity planning and makes recommendations to ensure these optimum levels are achieved and sustained, and consistently improved.

  • Troubleshoots advanced problems within all areas of IT.

  • Participates on projects requiring Networking solutions.

  • Develop automation scripts and custom scripts for support, monitoring and metrics gathering.

  • Assess risks and recommended enhancements or alternatives.

  • Open, track and report on data circuit outages.

  • Develop relationships with circuit providers for escalation paths.

  • Asist with circuit orders and monthly billing reviews.

  • Other duties as assigned.

Candidate Profile

Education

  • BA/B S technology or related degree or equivalent technical certification and experience

Related Work Experience

  • 8+ years’ work experience in a similar network engineering position

  • 8+ years’ work experience in technical troubleshooting

  • Prior management of a technical team

  • Cisco and/or Juniper certifications preferred

Skills and Attributes

  • Technical Infrastructure

  • Technical Specialization Technical Integration Customer Service Orientation

  • Global Orientation

  • Project Management

  • Analytical Ability

  • Problem Definition and Resolution

  • Creativity

  • Communications (Listening, Persuasiveness, Oral, Written) Leadership (Impact, Involvement, Change Management)

  • People (Team Orientation, Judgment, Interpersonal Relations, Results/Goal Orientation, Resiliency/Adaptability)

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture

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