Insurance Representative

4 weeks ago

Minneapolis, United States Optum Full time

$1,000 sign on bonus for external candidates

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.

This position is responsible for the management of activities relative to third party payer billing. Ensures timely and accurate filing of claims, performs accounts receivable management, and follows up on denials and non-payments. May assist in the training and mentoring of other team members.

Primary Responsibilities:

  • Insurance billing follow up in compliance with government rules and regulations

  • Submits, processes, and resolves claim rejections and denials
  • Verifies patient insurance eligibility for denial resolution
  • Completes the appeal process

  • Monitors and follows up on unpaid balances
  • Resolves issues and resubmits for payment
  • Utilizes resources to reconcile accounts
  • Performs demographic and insurance coverage updates on accounts and bills new insurance

  • Contacts insurance companies to obtain the status of outstanding claims and submitted appeals

  • Provides professional billing support

  • Assists in training and mentoring to ensure compliance of established processes

  • Provides education or feedback to operational sites and other departments within Revenue Cycle Management (RCM)

  • Participates in process improvement initiatives to improve efficiencies and customer service expectations

  • Monitors, identifies, and communicates trend analysis

  • Other duties as assigned

You ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 2 + years of experience in revenue cycle operations

  • 2 + years of experience in medical accounts receivable; preferably with government payers, i.e., Medicare, Medicare Replacement, Medicaid, PMAPs, etc.

  • 1 + years of experience in billing follow up and denials

Preferred Qualifications:

  • 2+ years of experience with medical terminology and medical coding

*All employees working remotely will be required to adhere to UnitedHealth Group s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, or Washington Residents Only: The hourly range for this role is $16.54 to $32.55 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to

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