Catering & Events Coordinator - a Hilton Hotel

1 month ago

Chicago, United States The Drake Full time
Description

Due to a recent internal promotion the team at the beautiful and iconic Drake hotel is looking for a Catering & Events Coordinator to join their amazing team This is a great role for someone that is passionate about catering & events, specifically the social/wedding market and to grow your career within luxury hotel sales. 

The typical schedule for this position will be Tuesday - Saturday based on weddings. Hours will range during the week from 9am-5pm and on Saturdays 12pm - 8:30pm. (Subject to adjust based on events). 

As a Coordinator in the Catering and Events department, you will be responsible for assisting and supporting several Catering & Event Managers.    

What will I be doing?

Specifically, your essential functions will be to perform the following tasks to the highest standards:

    To organize, plan and prioritize your duties by developing plans and goals.     Timely communication to internal and external clients via telephone, email, written documents or in person.     Handling phone calls, e-mails and greeting clients for Catering and Events in a professional, courteous manner.    Inputting programs in booking systems, managing VIP guest arrangements, and coordinating site visits.     Creating and communication of documents including but not limited to BEOs, group resumes, post event reports, menus, diagrams/floor plans.     Working with affiliate groups.     Assist with clients and deliver on the client’s expectations.     Demonstrate knowledge of job systems, products, booking systems, and processes.     Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client.     Ensure high quality service by communicating and assisting others to understand the guest needs.      Participate in customer site inspections and assist with the sales process as necessary.     Other duties as necessary based on business needs     Regular attendance 

#LI-JW1 Requirements

What are we looking for?

Minimum Years of Experience: one (1) year guest contact or customer experience.  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Knowledge of the hotel property management systems (Delphi.fdc)

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality Productivity Dependability Customer Focus Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

Source: Hospitality Online

  • Catering & Events Coordinator - a Hilton Hotel

    1 month ago

    Chicago, Illinois, United States The Drake Full time

    Due to a recent internal promotion the team at the beautiful and iconic Drake hotel is looking for a Catering & Events Coordinator to join their amazing team This is a great role for someone that is passionate about catering & events, specifically the social/wedding market and to grow your career within luxury hotel sales. The typical schedule for this...

  • Catering and Events Coordinator

    1 month ago

    Chicago, United States Waldorf Astoria Chicago Full time

    DescriptionWaldorf Astoria is looking for a Catering and Events Coordinator to join the team in Chicago's Gold Coast!  Recognized as one of the Best Hotels in the World and in Chicago with the Top Hotel Spa in the U.S., the AAA-Five-Diamond, Forbes 4-Star Waldorf Astoria Chicago is nestled in the prestigious Gold Coast neighborhood among the famed Oak...

  • Housekeeping Dispatcher

    2 months ago

    Chicago, United States Palmer House a Hilton Hotel Full time

    DescriptionJoin the Palmer House Hilton as a Housekeeping Dispatcher and experience the opulence and beauty of Chicago’s most iconic hotel.Be a part of 150 years of world-class service and carry it forward into the next century! Centrally located in downtown Chicago’s loop and accessible to public transportation makes it easy to get to. If you’re ready...

  • Event Planning and Catering Specialist

    6 days ago

    Chicago, Illinois, United States Hilton Worldwide Full time

    Position Overview - Event Planning and Catering SpecialistAs a vital member of the Hilton Worldwide team, the Event Planning and Catering Specialist plays a crucial role in ensuring exceptional service delivery and operational efficiency. This position is designed for individuals who are passionate about creating memorable experiences for guests through...

  • Communications Operator

    4 weeks ago

    Chicago, United States Palmer House a Hilton Hotel Full time

    DescriptionJoin the Palmer House Hilton as a Part-Time Communications Operator and experience the opulence and beauty of Chicago’s most iconic hotel!Be a part of 150 years of world-class service and carry it forward into the next century! Centrally located in downtown Chicago’s loop and accessible to public transportation makes it easy to get to. If...

  • Human Resources Coordinator

    1 month ago

    Chicago, United States Hilton Worldwide Full time

    Job Description - Human Resources Coordinator - Palmer House a Hilton Hotel (HOT0AT1B) Job Description Job Number: Work Locations Work Locations : The Palmer House Hilton 17 East Monroe Street Chicago 60603 Join the Palmer House Hilton as a Human Resources Coordinator and experience the opulence and beauty of Chicago’s most iconic hotel. Be a part of 150...

  • Senior Catering Manager

    3 months ago

    Chicago, United States Hilton Technologies Full time

    Job Requirements Deliver brilliant guest service each day, each and every time by championing our 6 Xs Hotter Service Philosophy. Creates awelcoming, playful and thoughtful service environment. Sell and service clients to meet and exceed budgeted revenue goals asdictated by hotel's budget and keep department head informed of all operations pertaining to...

  • Senior Event Manager

    2 weeks ago

    Chicago, United States Palmer House a Hilton Hotel Full time

    DescriptionThe Palmer House is an icon of downtown Chicago for over 150 years and sits at the heart of the Theater District. We are looking for a Senior Event Manager to join our team to handle the execution and detailing of our large groups of 150 attendees! Great opportunity to make memories for all our guests that visit our iconic property while in...

  • Assistant Director of Front Office

    1 month ago

    Chicago, United States Palmer House a Hilton Hotel Full time

    DescriptionThe Palmer House – A Hilton Hotel, our 1641 room historic Chicago property is a member of the Historic Hotels of America program of the National Trust for Historic Preservation. The Palmer House was the city's first hotel with elevators, and the first hotel with electric light bulbs and telephones in the guest rooms.We are seeking an...

  • Complex Sales Administrative Assistant

    4 weeks ago

    Chicago, United States Palmer House a Hilton Hotel Full time

    DescriptionDue to a recent promotion the Hiltons of Chicago is looking for a Complex Sales Administrative Assistant to join their team. What will I be doing?As an Administrative Assistant, in this hybrid/flexible working environment, you would be representing 3 of Chicago’s most iconic hotels – Hilton Chicago, The Drake Hotel and Palmer House, a Hilton...

  • Guest Service Agent

    1 month ago

    Chicago, United States HILTON Full time

    Join the Palmer House Hilton as a full-time Guest Service Agent and experience the opulence and beauty of Chicago's most iconic hotel. Be a part of 150 years of world-class service and carry it forward into the next century! Centrally located in downtown Chicago's loop and accessible to public transportation makes it easy to get to. If you're ready to...

  • Bellperson - DoubleTree by Hilton Hotel Chicago-Magnificent Mile

    4 weeks ago

    Chicago, Illinois, United States Hilton Global Full time

    The DoubleTree by Hilton Hotel Chicago Magnificent Mile is looking for a Bell person to join their guest services teamThe hotel is conveniently located in the heart of Michigan Avenue, two miles from the infamous Magnificent Mile. It offers 443 rooms with a lobby bar, a restaurant as well as 16,000 square feet of meeting and event spaces.Here you will enjoy...

  • Bellperson - DoubleTree by Hilton Hotel Chicago-Magnificent Mile

    4 weeks ago

    Chicago, United States Hilton Global Full time

    The DoubleTree by Hilton Hotel Chicago Magnificent Mile is looking for a Bell person to join their guest services team!The hotel is conveniently located in the heart of Michigan Avenue, two miles from the infamous Magnificent Mile. It offers 443 rooms with a lobby bar, a restaurant as well as 16,000 square feet of meeting and event spaces.Here you will...

  • Cook II

    3 months ago

    Chicago, United States Hilton Full time

    Doubletree by Hilton Hotel Chicago - Magnificent Mile is seeking an experienced Cook II to join their talented team! The property features 378 guests rooms with 17,000 sq. ft. of banquet space across 12 meeting rooms. Come be a part of this amazing team at The DoubleTree Magnificent Mile! We are seeking an energetic individual who is career driven, with a...

  • Senior Affiliate Event Sales Manager

    2 months ago

    Chicago, United States Hilton Chicago Full time

    DescriptionThe iconic Hilton Chicago is looking for a Senior Affiliate Event Sales Manager to join their team to solicit and book all affiliate events for future citywide business and In-House groups. Principle Responsibilities & Position PurposeResponsible for the solicitation and booking of all affiliate events for future citywide business and In-House...

  • Human Resources Coordinator

    2 months ago

    Chicago, Illinois, United States Palmer House a Hilton Hotel Full time

    Join the Palmer House Hilton as a Human Resources Coordinator and experience the opulence and beauty of Chicago's most iconic hotel. Be a part of 150 years of world-class service and carry it forward into the next century The Coordinator greets, assists and provides prompt and courteous service to guests, applicants and team members. Provides the Human...

  • Receiving Coordinator

    3 months ago

    Chicago, United States Palmer House a Hilton Hotel Full time

    DescriptionJoin the Palmer House Hilton as a Receiving Coordinator and experience the opulence and beauty of Chicago’s most iconic hotel.  Be a part of 150 years of world-class service and carry it forward into the next century!  Centrally located in downtown Chicago’s loop and accessible to public transportation makes it easy to get to.  What will I...

  • Event Management Specialist

    5 days ago

    Chicago, Illinois, United States Hilton Hotels & Resorts Full time

    Position Overview As an Event Management Specialist at Hilton Hotels & Resorts, you will play a pivotal role in ensuring exceptional service delivery and operational excellence. Your primary focus will be on: Key Responsibilities Administrative Support: Provide comprehensive support to the events team, facilitating smooth operations and effective...

  • Busser - (Part-Time) - DoubleTree by Hilton Hotel Chicago Magnificent Mile

    2 months ago

    Chicago, United States Hilton Full time

    Busser - (Part-Time) - DoubleTree by Hilton Hotel Chicago Magnificent Mile( Job Number: HOT0ATG5) Work Locations :Doubletree Magnificent Mile300 E. Ohio StChicago60622 DoubleTree by Hilton Hotel Chicago - Magnificent Mile Tucked between Magnificent Mile shopping and Navy Pier attractions, The DoubleTree by Hilton Hotel Chicago - Magnificent Mile ...

  • Catering & Event Kitchen Staff

    3 weeks ago

    Chicago, United States Catering by Michaels Full time

    Job DescriptionJob DescriptionAre you a culinary professional with a flair for excitement? Elevate your culinary journey by becoming a Party Cook with Catering by Michaels.Catering By Michaels has been one of Chicago's premier catering and event companies for over thirty years. We are well known for our 100% scratch kitchen, delicious cuisine, creative...