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Desktop Technician

2 months ago

Orlando, United States TEKsystems Full time

Description:

To provide technology support in installing workstations, laptops, basic network equipment and cabling.

Supplementary Responsibilities Include:

• Install and test computer hardware and software including laptops, desktops, printers, monitors, application software, etc.

• Assist departments with mobile technology support including tablets, smartphones, etc.

• Serve as a conduit to help escalate technology issues and concerns to the assigned technician. counterparts within the organization.

• Assist with system and network issues as defined by IT team.

• As needed, maintain inventory of workstations and associated equipment; assist in identifying equipment that may require upgrade.

• Assist with IT projects as assigned by IT management (including relocating IT inventory, WiFi signal testing, etc.)

Skills:

desktop, ticket, support, network, Windows 10, Support, Troubleshooting, Windows, Hardware, Deployment, Technical support, Win10, Imaging, Install, Help desk

Additional Skills & Qualifications:

• Basic information technology skills

• Unboxing equipment, inventory taking, organizational skills

• Comprehend basic IT directions

• Assist with office moves, disconnect/reconnect equipment.

• Two or more years of technical support experience or related field work

• Good customer service presence with good communication skills (written and verbal), presentable in working in a corporate environment as necessary.

• Demonstrates the ability to translate technical knowledge for non-technical audiences

• Possess problem solving skills with the ability to interpret a variety of technical instructions.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Familiar with Windows 10 and newer operating system

• Basic IT network skillset

• Cable management

Benefits:

  • Medical, dental & vision

  • Critical Illness, Accident, and Hospital

  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)

  • Short and long-term disability

  • Health Spending Account (HSA)

  • Transportation benefits

  • Employee Assistance Program

  • Time Off/Leave (PTO, Vacation or Sick Leave)

    About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.