Director of Business Loan Operations
3 weeks ago
Serves as manager of all senior management personnel assigned to the processing centers in Herndon VA, Hazard KY, Little Rock, AR, Fresno CA, Citrus Heights and Sacramento CA. Oversees the process, service, liquidate and purchase guaranties of SBA Paycheck Protection Program (PPP), 7(a) loans and 504 Debentures supported by the centers. Coordinates, integrates, and manages all senior level management personnel assigned to the various centers. Evaluates each center in terms of achieving desired objectives and goals, and whether plans are being carried out. Analyzes problem areas, such as adverse trends, workload, backlogs, and directs/coordinates appropriate action with Center Directors to correct those problems. Continually devises and maintains performance metrics for effective management reporting and maintaining of steady state operations, as well as for detecting important trends and weaknesses in SBA's processing, servicing/liquidation, and guaranty purchases in the operation of the centers.
Requirements
Conditions of Employment
You must be a U.S. Citizen or National to qualify for this position Selective Service Registration is required for males born after 12/31/1959 Veterans Preference is not applicable in the Senior Executive Service Initial appointments are required to serve a one (1) year probationary period Application package must be received by closing date of this announcement Suitable for Federal employment, determined by a favorable background investigation OPM Candidate Development Program (CDP) graduates and current Career SES members need only to address the Professional/Technical qualifications and need not respond to the Executive Core Qualifications (ECQs). All initial appointments to an SES position are contingent on approval from OPM's Qualifications Review Board unless the selectee has successfully participated in an OPM approved SES Candidate Development Program.
Qualifications
As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible executive leadership and supervisory experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under Executive Core Qualifications and Technical Qualifications listed below. Typically, experience of this nature will have been gained at or above the GS-14/15 grade level in the federal service or its equivalent in the private sector.
As such, your resume should demonstrate that you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as: Directing the work of an organizational unit; Ensuring the success of one or more specific major programs or projects; Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; and Supervising the work of employees; and exercising important policy-making, policy determining, or other executive functions. Failure to meet the basic qualification requirement and address all Mandatory Technical and Executive Core Qualification factors will result in your application being disqualified.
EXECUTIVE CORE QUALIFICATIONS (ECQs): The ECQs were designed to assess executive experience and potential not technical expertise. They measure whether an individual has the broad executive skills needed to succeed in a variety of SES positions. To meet the minimum qualifications, applicants must possess all the necessary requirements for this position. You must show in your resume that you possess the five mandatory executive core qualifications.
NOTE: Current career SES members, former career SES members with reinstatement eligibility, and SES Candidate Development Program graduates who have been certified by OPM do NOT need to address the ECQs.
1. Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Competencies: creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision)
2. Leading People: This core qualification involves the ability to lead people toward meeting the organizations vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Competencies: conflict management, leveraging diversity, developing others, team building)
3. Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks. (Competencies: accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility)
4. Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically. (Competencies: financial management, human capital management, technology management)
5. Building Coalitions: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Competencies: partnering, political savvy, influencing/negotiating)
Fundamental Competencies: These competencies are the foundation for success in each of the Executive Core Qualifications; Interpersonal Skills, Oral Communication, Continual Learning, Written Communication, Integrity/Honesty, Public Service Motivation. The Fundamental Competencies are crosscutting; and should be addressed over the course of each ECQ narratives. It is not necessary for you to address the Fundamental Competencies directly as long as the narrative, in its totality, shows mastery of these competencies on the whole.
Applicants are encouraged to follow the Challenge, Context, Action and Result (C-C-A-R) model outlined in the guide . Challenge - Describe a specific problem or goal. Context - Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale). Action - Discuss the specific actions you took to address a challenge. Result - Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills. Additional information about the SES and Executive Core Qualifications can be found on the Office of Personnel Management (OPM) SES Website . You are strongly encouraged to review OPMs Guide to SES Qualifications for specific examples and guidance on writing effective ECQ narrative statements.
MANDATORY TECHNICAL QUALIFICATIONS (TQs): All applicants must submit a written narrative response to the following TQs. You must address each TQ separately. Each TQ narratives must not exceed two pages. Please give examples and explain the complexity of the knowledge possessed and the sensitivity of the issued you handled. Demonstrated experience managing and analyzing a multi-regional (or larger) loan servicing and liquidation division, spearheading major organizational changes to improve processing, servicing, and liquidation operations and effectively manage resources (e.g., human capital, financial, other) to achieve organizational goals and deliver results. Demonstrated ability to lead, direct, manage, and provide policy guidance and oversight of large-scale multi-faceted guaranty purchase activities, operations, and management activities. Guaranty purchase activities must include a working familiarity with one or more of the following: SBA Paycheck Protection Program, 7(a) loans, 504 Debentures, or similar programs.
Education
Education cannot be substituted for specialized experience at this level.
-
Director of Business Loan Operations
1 month ago
Washington, United States US Small Business Administration Full time**Duties**: - Serves as manager of all senior management personnel assigned to the processing centers in Herndon VA, Hazard KY, Little Rock, AR, Fresno CA, Citrus Heights and Sacramento CA. - Oversees the process, service, liquidate and purchase guaranties of SBA Paycheck Protection Program (PPP), 7(a) loans and 504 Debentures supported by the centers. -...
-
Director of Business Loan Operations
4 weeks ago
Washington, United States Non-Departmental Agency Full timeSummary This position is located in the Office of Capital Access, Office of Financial Program Operations in Washington, D.C. and reports to the Director, Office of Financial Programs Operation. The incumbent is responsible for the direction and oversight of the processing,...
-
Director of Business Loan Operations
1 month ago
Washington, Washington, D.C., United States Non-Departmental Agency Full timeSummary This position is located in the Office of Capital Access, Office of Financial Program Operations in Washington, D.C. and reports to the Director, Office of Financial Programs Operation. The incumbent is responsible for the direction and oversight of the processing, servicing/liquidation and guaranty purchase activities in Centers in Herndon VA,...
-
Deputy Director for Business Operations
3 weeks ago
Washington, United States Department Of Energy - Agency Wide Full timeThe Department of Energy's (DOE) Office of State and Community Energy Programs is looking for a dynamic, innovative, seasoned executive to lead the Business Operations unit for the Office of State and Community Energy Programs (SCEP). The Deputy Director for Business Operations will ensure that SCEP has the internal capacity to successfully execute budget,...
-
Deputy Director for Business Operations
3 weeks ago
Washington, Washington, D.C., United States Department Of Energy - Agency Wide Full timeThe Department of Energy's (DOE) Office of State and Community Energy Programs is looking for a dynamic, innovative, seasoned executive to lead the Business Operations unit for the Office of State and Community Energy Programs (SCEP). The Deputy Director for Business Operations will ensure that SCEP has the internal capacity to successfully execute budget,...
-
Director, Contracting Business Technology
6 days ago
Washington D.C., United States Amgen Full timeHOW MIGHT YOU DEFY IMAGINATION?If you feel like youre part of something bigger, its because you are. At Amgen, our shared missionto serve patientsdrives all that we do. It is key to our becoming one of the worlds leading biotechnology companies. We are global collaborators who achieve togetherresearching, manufacturing, and delivering ever-better products...
-
Director, Contracting Business Technology
6 days ago
Washington D.C., United States Amgen Full timeHOW MIGHT YOU DEFY IMAGINATION? If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering...
-
Operations Business Director
6 days ago
Washington, United States Treasury, Departmental Offices Full time**IMPORTANT PLEASE READ** This announcement contains a two-phase process. Upon completion of Phase 1, you must click on the exclusive link to complete the manual assessment. The next phase it will take one hour, at a minimum, to complete. As a Operations Business Director, you will: Develop and implement long-range strategies, and contingency plans, to...
-
Operations Business Director
7 days ago
Washington, Washington, D.C., United States Treasury, Departmental Offices Full timeIMPORTANT PLEASE READ This announcement contains a two-phase process. Upon completion of Phase 1, you must click on the exclusive link to complete the manual assessment. The next phase it will take one hour, at a minimum, to complete.As a Operations Business Director, you will:Develop and implement long-range strategies, and contingency plans, to enable...
-
Director, Business Partnership Services
6 days ago
Washington D.C., United States USAJobs Full timeDutiesThe FAA seeks an innovative leader with substantial experience leading a cross-functional Information Technology (IT) service organization. The Director, Business Partnership Services provides leadership and oversight of all FAA IT components and services, including engagement with the Business Partnership Management team, the MyIT Service Center, the...
-
Business Operations Analyst
6 days ago
Washington D.C., United States AARP Full timeOverviewAARP is the nation's largest nonprofit, nonpartisan organization dedicated to empowering people 50 and older to choose how they live as they age. With a nationwide presence, AARP strengthens communities and advocates for what matters most to the more than 100 million Americans 50-plus and their families: health security, financial stability and...
-
Director, Small Business Markets
7 days ago
Washington, United States Washington Area Community Investment Fund Full timeJob DescriptionJob DescriptionPOSITION OVERVIEWThe Washington Area Community Investment Fund (Wacif) seeks a Director of Small Business Markets (SBM). The Director, SBM knows how to work in a dynamic collaborative environment, has business acumen, financial analysis experience, networking skills, and seeks to play a pivotal role in a growing nonprofit...
-
Director Field Operations
2 weeks ago
Washington D.C., United States USAJobs Full timeDutiesThe Director provides direct supervision to all Regional Administrations (RA's) with purview over the VETS Staff with the Office of Field Operations (OFO), located in the regional and field offices, The incumbent brings together the RA's and managers to facilitate the exchange of information across regional and field offices to establish management...
-
Director of Operations
7 days ago
Washington, United States National Association of Regional Councils Full time**About the National Association of Regional Councils** The National Association of Regional Councils is a non-profit membership association based in Washington, DC. NARC represents regional and metropolitan planning organizations across the nation, providing policy, program, and technical support across a wide array of issue areas. After more than 50 years...
-
Director, Business Partnership Services
6 days ago
Washington, United States Department Of Transportation Full timeSummary The Federal Aviation Administration's (FAA) Information & Technology Services deliver core IT services to keep FAA employees connected and productive, drive transformative IT efforts that move the FAA enterprise forward, and develop innovative IT solutions to solve complex...
-
Deputy Director of Development
18 hours ago
Washington D.C., United States U.S. Global Leadership Coalition Full timeThe U.S. Global Leadership Coalition is a broad-based influential network of over 500 businesses and NGOs; national security and foreign policy experts; and Fortune 50 businesses, faith-based, academic and community leaders in all states who support a smart power approach of elevating diplomacy and development alongside defense in order to build a better,...
-
Head of Business Operations
3 days ago
Washington DC, United States Goldschmitt and Associates Llc Full timeFounded in 1998, Goldschmitt and Associates LLC (G&A) has grown from a one-man consulting firm to over 200 employees in 9 states and across 12 Federal Agencies. Specializing in Custom Computer Programming and Systems Design, Management Consulting and Business Support Services, Asset Management and Data Analytics, and Custom Training Development and Delivery,...
-
Deputy Director of Operations
1 month ago
Washington, United States District of Columbia Housing Authority Full time**ANNUAL SALARY: $124,305** *** The primary purpose of this position is to assist with the direction and management of the Housing Choice Voucher Program (HCVP). The incumbent is responsible for the day-to-day management of operations for the Housing Choice Voucher Program, including Housing Programs (leasing and recertification), Customer Relations and...
-
Director of Operations
2 days ago
Washington, United States Verve Behavioral Health Full time**Position Title**:Director of Operations (Full-Time) **Position Summary**: The Director of Operations assists the Owners in the development and implementation of the mission, goals, and objectives of all arms of business, manages the daily operations of programs, ensures compliance with all regulating and accrediting bodies, and serves as acting...
-
Director, Contact Center Operations
2 weeks ago
Washington, United States Goldschmitt and Associates LLC Full timeFounded in 1998, Goldschmitt and Associates LLC (G&A) has grown from a one-man consulting firm to over 200 employees in 9 states and across 12 Federal Agencies. Specializing in Custom Computer Programming and Systems Design, Management Consulting and Business Support Services, Asset Management and Data Analytics, and Custom Training Development and Delivery,...
