Credentialed Trainer Epic Operations/Full-Time

2 months ago

Santa Fe, United States CHRISTUS Health Full time
Description

The EPIC Credentialed Trainer will be responsible for achieving credentialed status; conducting ConnectCARE training for various applications, developing lesson plans and updating materials to reflect changes in policies, in the build and in curriculum; provides telephone support by logging into the Clinician line and assisting the Service Desk with calls; provides at-the-elbow support through planned rounding events and other support activities; works with the ConnectCARE Instructional Designer, build team leadership and members, Health System leaders and Education to assure end users are able to use the system, identifying individuals who may need additional support and providing that support as needed.

The CCT must be an effective trainer insuring students are able to use ConnectCare with Confidence



Requirements

EDUCATION: High School diploma or equivalent

CERTIFICATION/LICENSES: EPIC Credentialed trainer, preferred If not credentialed must attend and successfully complete the 5 week Trainer Credentialing Program. Requirements for successful completion include: a passing grade of 80% or higher on the competency exam and successfully presenting a training topic LVN, RN or other clinical License required for clinical application training assignments

SKILLS:

  • Knowledge and application of adult learning principles
  • Proficient in Microsoft applications including Word, Excel, and PowerPoint
  • Excellent customer service skills
  • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal quality teamwork and education
  • Strong organizational skills in managing multiple priorities
  • Proficient in Captivate or Camtasia, preferred
  • Understanding and interpreting clinical and non-clinical workflows, processes, and terminology in order to translate information into educationally sound training content

EXPERIENCE: Previous experience documenting in EPIC's electronic medical record preferred. Two years teaching or related medical experience preferred. Evidence of previous experience as a trainer and/or mentor preferred. 1 year of experience in applicable field within healthcare required.

NATURE OF SUPERVISION:

-Responsible to: Credentialed Training Supervisor and Clinical Applications Manager, in Information Services.

ENVIRONMENT:

The position may require occasional support duties during off hours, weekends and holidays. May be required to travel to perform duties. May be required to work outside of normal working hours due to project demands.

-Bloodborne pathogen - A

General office setting with exposure to environment.

PHYSICAL REQUIREMENTS: Ability to lift and transfer objects typically not in excess of 25 lbs. Extended use of video display terminal and keyboard utilizing sound ergonomic principals.

  • Credentialed Trainer Epic Operations/Full-Time

    4 months ago

    Santa Fe, United States CHRISTUS Health Full time

    Job Description DescriptionThe EPIC Credentialed Trainer will be responsible for achieving credentialed status; conducting ConnectCARE training for various applications, developing lesson plans and updating materials to reflect changes in policies, in the build and in curriculum; provides telephone support by logging into the Clinician line and assisting...

  • Credentialed Trainer Epic Operations/Full-Time

    2 weeks ago

    Santa Fe, United States Christus Health Full time

    DescriptionThe EPIC Credentialed Trainer will be responsible for achieving credentialed status; conducting ConnectCARE training for various applications, developing lesson plans and updating materials to reflect changes in policies, in the build and in curriculum; provides telephone support by logging into the Clinician line and assisting the Service Desk...

  • Credentialed Trainer Epic Operations/Full-Time

    2 weeks ago

    Santa Fe, United States Christus Health Full time

    DescriptionThe EPIC Credentialed Trainer will be responsible for achieving credentialed status; conducting ConnectCARE training for various applications, developing lesson plans and updating materials to reflect changes in policies, in the build and in curriculum; provides telephone support by logging into the Clinician line and assisting the Service Desk...

  • Credentialed Trainer Epic Operations/Full-Time

    4 months ago

    Santa Fe, United States Christus Health Full time

    DescriptionThe EPIC Credentialed Trainer will be responsible for achieving credentialed status; conducting ConnectCARE training for various applications, developing lesson plans and updating materials to reflect changes in policies, in the build and in curriculum; provides telephone support by logging into the Clinician line and assisting the Service Desk...

  • Credentialed Trainer Epic Operations/Full-Time

    4 months ago

    Santa Fe, NM, 87505, Santa Fe County, NM, United States Adzuna US C2 Full time

    DescriptionThe EPIC Credentialed Trainer will be responsible for achieving credentialed status; conducting ConnectCARE training for various applications, developing lesson plans and updating materials to reflect changes in policies, in the build and in curriculum; provides telephone support by logging into the Clinician line and assisting the Service Desk...

  • Credentialed Trainer Epic Operations/Full-Time

    4 months ago

    Santa Fe, United States Christus Health Full time

    DescriptionThe EPICCredentialed Trainer will be responsible for achieving credentialedstatus; conducting ConnectCARE training for various applications,developing lesson plans and updating materials to reflect changesin policies, in the build and in curriculum; provides telephonesupport by logging into the Clinician line and assisting theService Desk with...

  • Credentialed Trainer Epic Operations/Full-Time

    2 weeks ago

    Santa Fe, NM, United States Christus Health Full time

    DescriptionThe EPIC Credentialed Trainer will be responsible for achieving credentialed status; conducting ConnectCARE training for various applications, developing lesson plans and updating materials to reflect changes in policies, in the build and in curriculum; provides telephone support by logging into the Clinician line and assisting the Service Desk...

  • Epic Operations Trainer

    3 days ago

    Santa Fe, New Mexico, United States Christus Health Full time

    Job SummaryThe EPIC Credentialed Trainer will be responsible for achieving credentialed status and conducting ConnectCARE training for various applications. This role will also involve developing lesson plans, updating materials, and providing telephone support to ensure end users can effectively use the system.Key ResponsibilitiesConduct ConnectCARE...

  • Certified Trainer

    4 weeks ago

    Santa Fe, New Mexico, United States Christus Health Full time

    Job SummaryChristus Health is seeking a highly skilled and experienced Certified Trainer to join our team. As a Certified Trainer, you will be responsible for achieving credentialed status and conducting training for various Epic applications. You will develop lesson plans, update materials, and provide telephone support to ensure end-users can effectively...

  • Epic Operations Trainer

    3 days ago

    Santa Fe, New Mexico, United States Christus Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Credentialed Trainer to join our team at Christus Health. As a key member of our training team, you will be responsible for delivering high-quality training to our staff on the use of Epic Systems, with a focus on ConnectCARE.Key ResponsibilitiesConduct ConnectCARE training for various applications,...

  • Epic Operations Trainer

    5 days ago

    Santa Fe, New Mexico, United States Christus Health Full time

    Job SummaryWe are seeking a highly skilled and experienced Credentialed Trainer to join our team at Christus Health. As a key member of our training team, you will be responsible for delivering high-quality training to our staff on the use of Epic Systems, with a focus on ConnectCARE.Key ResponsibilitiesConduct training sessions for various applications,...

  • Systems Analyst

    4 weeks ago

    Santa Fe, New Mexico, United States Christus Health Full time

    Job SummaryThe Systems Analyst I is a key member of the Christus Health team, responsible for configuring and providing fundamental functional and technical support for the specified set of applications to a variety of business and clinical users. This position collaborates with the user community to resolve technical problems and application performance...

  • Systems Analyst Epic Operations/Full-Time

    2 weeks ago

    Santa Fe, New Mexico, United States Christus Health Full time

    Job SummaryThe Systems Analyst I is a key member of the Christus Health team, responsible for providing technical support and configuration for various healthcare applications. This role requires strong analytical and problem-solving skills, as well as excellent communication and customer service skills.Key ResponsibilitiesConfigure and provide technical...

  • Systems Analyst EPIC Operations/Full-Time

    4 weeks ago

    Santa Fe, United States CHRISTUS Health Full time

    Job DescriptionDescriptionPOSITION SUMMARY:  The Systems Analyst I is expected to configure and provide fundamental functional and technical support for the specified set of applications to a variety of business and clinical users. This position collaborates with the user community to resolve technical problems and application performance issues as well as...

  • Systems Analyst Epic Operations/Full-Time

    2 weeks ago

    Santa Fe, United States Christus Health Full time

    DescriptionPOSITION SUMMARY:  The Systems Analyst I is expected to configure and provide fundamental functional and technical support for the specified set of applications to a variety of business and clinical users. This position collaborates with the user community to resolve technical problems and application performance issues as well as support...

  • Systems Analyst Epic Operations/Full-Time

    2 weeks ago

    Santa Fe, United States Christus Health Full time

    DescriptionPOSITION SUMMARY:  The Systems Analyst I is expected to configure and provide fundamental functional and technical support for the specified set of applications to a variety of business and clinical users. This position collaborates with the user community to resolve technical problems and application performance issues as well as support...

  • Systems Analyst Epic Operations/Full-Time

    3 months ago

    Santa Fe, United States Christus Health Full time

    DescriptionPOSITION SUMMARY:  The Systems Analyst I is expected to configure and provide fundamental functional and technical support for the specified set of applications to a variety of business and clinical users. This position collaborates with the user community to resolve technical problems and application performance issues as well as support...

  • Systems Analyst Epic Operations/Full-Time

    3 months ago

    Santa Fe, United States Christus Health Full time

    DescriptionPOSITIONSUMMARY:  The Systems Analyst I is expected toconfigure and provide fundamental functional and technical supportfor the specified set of applications to a variety of business andclinical users. This position collaborates with the user communityto resolve technical problems and application performance issues aswell as support optimization...

  • EPIC System Regional Trainer, HUB California Region Specialist

    2 weeks ago

    Santa Barbara, California, United States HUB International Full time

    **Job Summary**As a Regional EPIC System Trainer for HUB International, you will play a critical role in delivering training and support to employees on the Applied EPIC system. This position requires a strong understanding of the system and its applications in the insurance and business services industry.**Key Responsibilities**Develop and deliver training...

  • Systems Analyst

    2 weeks ago

    Santa Fe, New Mexico, United States CHRISTUS Health Full time

    Job SummaryThe Systems Analyst I is a key member of our team, responsible for providing technical support and configuration for our Epic applications. This role requires strong analytical and problem-solving skills, as well as excellent communication and customer service skills.Key ResponsibilitiesConfigure and provide technical support for Epic...