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Senior Qualitative Researcher

3 months ago

Agoura Hills, United States 2K Full time

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K,  renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role.  If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply

What We Need

We are seeking a highly skilled and experienced Qualitative Researcher to join our talented R&D team in developing and executing research studies on early stage games. You will closely collaborate with stakeholders across development and publishing in executing research applying a wide assortment of research methods including playtesting, usability testing, focus groups, and more.

What You Will Do

  • Advocate for our players and provide strategic guidance about their wants, needs, and behaviors
  • Conduct qualitative research and analysis to understand player behavior, preferences, and engagement patterns
  • Partner with designers and producers on games teams to generate insights and frameworks that will help direct the experience of our new games, as well as systems, and features. You will also establish what good looks like for playtesting and user research in new game development and establish and execute improved processes across R&D
  • Collaborate with external vendors to offer additional services
  • Develop creative solutions to overcome roadblocks and develop a testing schedule that provides data early enough to make meaningful changes

What Will Make You a Great Fit

  • 3-5+  years of demonstrated proven track record conducting qualitative user research and/or usability testing
  • Experience running playtests and usability tests, including: moderated testing, unmoderated testing, focused feature-specific testing, holistic and longitudinal testing.
  • Excellent communication skills (verbal and written), including moderation
  • Independent thinking that can take the initiative and approaches problem solving with an innovative mindset and focus on scalable solutions
  • Comfortable with ambiguity and thinking through multiple perspectives with the ability to stay grounded in the face of change


Bonus Points

  • R, Q, Python, SPSS, SAS and Tableau experience 
  • Experience in the video games or tech industry 


As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never use instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.


The pay range for this position in California at the start of employment is expected to be between $87,000 and $130,000 per Year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an 'at-will position' and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors

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