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Front Desk Agent

3 months ago

Southaven, United States Fairfield Inn & Suites Memphis Southaven Full time

We currently have an opening for a part time weekend Saturday and Sunday. Team players who are looking to join a dynamic environment are encouraged to apply. Key attributes and responsibilities of the position include: 

Checks guests in and out in a cheerful, friendly manner, maintaining efficiency, accuracy, and compliance with legal requirements and company standards 

Ensures accurate processing of charges and completes/balances close of day procedures with full handover to next shift 

Takes and records reservations accurately and confirms as requested; knows status of reservations on a daily and future basis 

Observes safe cash handling procedures required by brand and company policy and is responsible for the cash drawer, cash, and credit card information transactions for their shift 

Completes all company and brand required closing of daily books and credit card batch 

Reviews all daily sales for any issues, high balance accounts or comp rooms and alerts the General Manager as needed  

Sets up/maintains fresh coffee in the lobby area. Helps keep the area stocked, clean, and organized 

Maintains a clean and organized lobby and front desk area 

Qualifications: 

Prior hotels experience a plus 

Availability for 2nd shift. 

Must have the ability to learn and be proficient in the Property Management System of the hotel

Fosse experience is a plus

Source: Hospitality Online