Regional Credit Manager

2 months ago

Plymouth, United States DSG Full time

DSG is seeking a Regional Credit Manager in our Plymouth, MN location. As a Regional Credit Manager, you will have credit management and collections responsibilities for a portfolio of DSG branches. The ideal candidate is a strategic thinker with strong analytical skills to drive credit performance and mitigate risk.

At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together. For more than a century, we've delivered more than supplies, we've offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.

A Typical Day in the Life of a Regional Credit Manager at DSG:

  • Responsible for credit management and collections for an assigned portfolio of customer accounts, including evaluation of creditworthiness, establishment of credit lines and payment terms, account collections and reserve analysis
  • Serve on the credit manager team that ensures coverage for credit matters during all company business hours
  • Maintain knowledge of credit risk management methods including liens, payment bonds, joint checks, personal guarantees etc. and ensure these instruments are utilized when appropriate
  • Negotiate course of action taken with past-due accounts, coordinate collection efforts with agencies, work with outside counsel to file legal claims and obtain and enforce judgements
  • Develop and maintain strong relationships across the organization and within the branches directly supported, communicate proactively and clearly, work with sales associates on collection efforts, convey difficult messages when needed
  • Develop and maintain strong relationships with customers, providing excellent customer service while collecting balances due
  • Analyze the credit portfolio and make recommendations to management regarding bad debt reserves
  • Contribute to developing and documenting credit and collection policies and procedures
  • Proactively identify control weaknesses and opportunities for improvement in the current operating environment and provide recommendations for corrective actions
  • Provide documentation and support for state and local sales tax audits
  • Perform other related duties as necessary or assigned

A Successful Regional Credit Manager Typically Has:

  • 5+ years of experience managing credit for small to large customers, preferably in a distribution environment
  • Strong business acumen in the areas of credit risk management, industry practices and emerging trends.
  • Advanced knowledge of credit laws / regulations (i.e. Truth in Lending, Fair Credit Reporting, Fair Debt Collection Practices, etc.)
  • Strong written and verbal communication skills; communicates effectively and professionally with internal and external customers
  • Demonstrated interpersonal skills, works collaboratively across all levels of the organization
  • Strong system aptitude, fast learner, able to navigate systems to combine formal training with exploration/self-learning
  • Intermediate Excel proficiency
  • Ability to effectively multi-task, work independently and manage competing priorities
  • Sound judgement and critical thinking skills, sees the "big picture" when making decisions
  • Team-player, works for the good of the whole organization, possesses a service attitude

At DSG, We Offer Benefits Built for You:


  • We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
  • We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.
  • We offer competitive compensation packages based on your experience and potential.
  • You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
  • Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, paid parental leave, Dependent Care Flexible Spending Account (FSA), and Health Savings Account (HSA) with employer contribution, among many others.
  • You will have the opportunity to prepare for your future through multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.
  • You will receive a discount on all DSG-supplied products.
  • We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.

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