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Systems Administrator

2 months ago

Kalamazoo, United States Western Michigan University Full time

Systems Administrator

Position Details
Posting Summary
College Information Technology / CIO
Executive Area Provost & VP Academic Affairs
Department Office of Information Technlgy
Posting Detail Information
Posting Number S760P
Job Type Full Time, Regular
Pay Type Exempt/Salaried
Pay Grade G
Campus Location WMU-Kalamazoo - Main Campus
Salary Range Pay is commensurate with qualifications and experience, combined with an excellent benefits package.
Number of Vacancies
General Summary
This position will maintain, develop, and integrate new and existing systems used across campus, including endpoint management. This position will also be responsible for maintaining a central repository of academic and operational applications to be used across the university by students, faculty, and staff.
Major Duties
Prepares computing equipment and peripherals for faculty, staff, and instructional laboratories. Installs operating system and application software and configures for end-users. Ensures equipment meets University standards.
Provides technical and problem-solving support to end-users for all standard and department-specific applications. Provides support for both recorded and live-streamed events.
Provides support to classroom instruction, including setting up audio-visual equipment, recording, streaming, or other instructional technology needs.
Maintains the department’s servers and local area network, including backup and restore processes.
Maintains and instructs end-users on department and University policies governing computer usage and data security. Monitors network performance and resolves any network performance issues.
Maintains an accurate inventory of the department’s computing equipment and coordinates these records with the University’s information technology inventory system.
Recommends changes or improvements to the department’s information technology hardware and software.
Represents the department’s needs and interests to the University’s information technology planning groups. Administers user groups for the department.
Hires, trains, evaluates, and supervises staff and student employees.
Minimum Qualifications
Bachelor’s degree in related field from an accredited institution.
Five years’ relevant experience.
Supervisory or lead experience.
Strong interpersonal, written, and verbal communication skills.

Physical requirements and working conditions
Office or other indoor work with minimal physical demands such as occasionally lifting or moving materials less than 25 pounds.
Work is generally performed in a well-lit, temperature-controlled indoor environment with occasional exposure to the outdoors or any number of elements.