Desktop Support Analyst

3 weeks ago


In Centennial state, United States Atechstar Full time

Job DescriptionResponsibilities Handle the moves which requires uninstall/install lift and pack/unpack Desktop Computer equipment with peripherals Answer calls and respond to emails related to IT support. Use remote access software to troubleshoot technical problems Use Service Desk software to manage assigned workload and update the problem tickets with detailed resolution Setup projectors and video conferencing equipment.Qualifications At least 5 + years of hands-onexperience supporting and repairing hardware issues in a diverse enterprise infrastructure operation. Overall technical knowledge proficient using multiple operating systems including Windows Excellent verbal and written communication skills. Excellent customer service skills with ability to interface at all levels of the organization.Key Skills Software applications Operating systems Network connectivity. Teamwork Work well in a team-oriented environment.



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