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Senior Recovery Resolution Specialist

2 months ago

Jacksonville, United States First Citizens Bank Full time
  • The Senior Recovery Resolution Specialist collects retail and business loans that have been placed in charge-off status at an advanced recovery rate.
  • Works closely with borrowers, management, and attorneys to create action plans for delinquent loans, coordinating settlements or liquidation of assets as necessary.
  • This position will be focused on bankruptcy and litigation.
  • Collection - Coordinates loan portfolio collection efforts whether that be a repayment plan, settlement, or liquidation of collateral.
  • Coordinates with third party agencies on the assignment, repossession, or liquidation of loan collateral.
  • Works closely with borrowers or their attorneys on settlements, short sales, or deed in lieu of foreclosure to satisfy loan payments.
  • Legal Action - Assigns cases to attorneys when filing suits to obtain judgement or execute against an existing judgement on a borrower.
  • Knowledge of the Fair Debt Collection Practices Act (FDCPA), Fair Credit Reporting Act (FCRA), Unfair, Deceptive, or Abusive Acts or Practices (UDAAP), and the Telephone Consumer Protection Act (TCPA)