Sr. Customer Manager, Seasonal

1 month ago

Chicago, United States Mars Full time

Job Description:

Sr. Customer Manager, Seasonal - Walgreens

Chicago, IL

The Sr. Customer Manager is responsible for achieving profitable sales growth at Walgreens for the Mars Wrigley seasonal business. This role is expected to maintain strong relationships & best execute customer plans that deliver objectives of; revenue, growth, profit, product/assortment, everyday shelving, merchandising, pricing, and promotions.

What are we looking for?

  • Bachelor’s Degree, Master’s Degree Preferred

  • 5+ years consumer packaged goods retailer sales experience

  • Experienced account manager with 5+ years of account sales experience

  • Proven retail analytic application & management capabilities, i.e. syndicated data (Nielsen and/or IRI), customer specific data, annual customer planning

  • Demonstrated strong Microsoft Office capabilities (PowerPoint, Excel & Word)

  • Systems capabilities (i.e. ability to manage and work in proprietary sales planning / trade management systems)

  • Ability to travel 10%

What would be your key responsibilities?

  • Sell Mars Wrigley portfolio on “Seasonal” Confections business to Walgreens while maximizing sales growth and profit

  • Leverage competitive line reviews to drive assortment recommendations. Responsible for delivering Walgreens Seasonal Net Sales growth objectives. 

  • Manage Seasonal P&L and deliver financial targets.  Effectively negotiate trade deals to drive profitable business and positive ROI.  Manage trade budget, rate and drive net sales realization. 

  • Complete all Walgreens promotional contracts

  • Responsible for Walgreens direct sales forecast based on Integrated Business Plan monthly process. Leverage tools and relationship with customer to drive forecast accuracy

  • Foster strong customer relations with Candy Buyers, Assistant Buyers and Marketing Team to ensure a long-term partnership that promotes sales growth

  • Develop and align to team Objectives, Goals, Strategies and Measures

  • Liaison with Customer Supply Chain team and Walgreens Merchandise Planning teams to drive initiatives and monthly status meetings (30/60/90 calls)

  • Cross-Functional Teamwork:  Actively lead, engage and work with internal Mars-Wrigley functions, peers & colleagues, and when applicable other Mars division personnel to drive business results

  • Complete all new item set up forms, costing & negotiations agreements

  • Perform special projects as requested by Value Channel Director and Small Format VP

What can you expect from Mars?

  • Work with over 140,000 diverse and talented Associates, all guided by The Five Principles.

  • Join a purpose driven company, where we are striving to build the world we want tomorrow, today.

  • Best-in-class learning and development support from day one, including access to our in-house Mars University.

  • An industry competitive salary and benefits package, including company bonus.

  • This role includes a company vehicle.

All applicants must have permanent legal authorization to work in the United States. Mars does not sponsor employment visas for this role.

This position is not eligible for relocation benefits.

#LI-WC1

#LI-Hybrid

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

  • Sr. Manager

    3 weeks ago

    Chicago, United States CPS, Inc. (Food & Beverage Division) Full time

    Sr. Manager R&D SeasoningsDevelops, leads and executes North America (NA) R&D activities across the Seasoning Product Category. Builds a robust technical product pipeline, through consumer centric innovation and product renovation (nutrition focused) which unleashes the growth, value and overall impact of the Seasoning Product Category in support our...

  • Customer Engagement Manager

    1 week ago

    Chicago, Illinois, United States Customer Labs Full time

    Join a dynamic and innovative startup that is revolutionizing the Supply Chain sector through real-time tracking and comprehensive visibility. If you are contemplating submitting an application, please ensure you review the entire description before proceeding.About the Position:Customer Labs is seeking a driven and seasoned Customer Success Manager to...

  • Sr. Customer Success Manager

    1 month ago

    Chicago, United States Cypress HCM Full time

    Job DescriptionJob DescriptionSr. Customer Success Manager Description:Hybrid - Chicago or Omaha preferred (2days/week - days of week flexible)We are looking for a Sr. Customer Service Manager to join our team. As a Customer Success Manager (CSM), you will partner closely with your assigned sales partners to ensure LinkedIn Customers achieve a return on...

  • Sr. Customer Success Manager

    3 weeks ago

    Chicago, United States Ursus Inc Full time

    JOB TITLE: Sr. Customer Success Manager LOCATION: REMOTE PAY RANGE: $45.00 - $54.00/hr DURATION: 6 months TOP 3 SKILLS: 10+ years of Customer Success experience in Software as a Service, Digital Marketing Passion for driving customer success and measurable outcomes with and demonstrated success advising customers to deliver business value Strong...

  • Sr. Customer Success Manager

    3 weeks ago

    Chicago, United States Ursus Inc Full time

    JOB TITLE: Sr. Customer Success Manager LOCATION: REMOTE PAY RANGE: $45.00 - $54.00/hr DURATION: 6 months TOP 3 SKILLS: 10+ years of Customer Success experience in Software as a Service, Digital Marketing Passion for driving customer success and measurable outcomes with and demonstrated success advising customers to deliver business value Strong...

  • Sr. Customer Success Manager

    3 weeks ago

    Chicago, United States NextDeavor Full time

    Description Sr. Customer Success Manager 7+ Month W2 Contract Chicago, IL Benefits You'll Love: NextDeavor offers health, vision, and dental benefits for contract employees. You'll get 1:1 mentorship and job coaching while working for a company that values your physical, mental, and spiritual well-being. You'll be eligible to receive Paid Sick Leave...

  • Sr. Customer Success Manager

    3 weeks ago

    Chicago, United States Software Guidance and Assistance, Inc. Full time

    Software Guidance & Assistance, Inc., (SGA), is searching for a Sr. Customer Success Manager for a Contract assignment with one of our premier SaaS clients in Chicago, IL. This role is also open to fully remote. We are hiring a Senior Customer Success Manager to join our Digital Experience Cloud team. To achieve the significant opportunity ahead,...

  • Sr. Customer Success Manager

    3 weeks ago

    Chicago, United States NextDeavor Full time

    Description Sr. Customer Success Manager 7+ Month W2 Contract Remote US Benefits You'll Love: NextDeavor offers health, vision, and dental benefits for contract employees. You'll get 1:1 mentorship and job coaching while working for a company that values your physical, mental, and spiritual well-being. You'll be eligible to receive Paid Sick Leave (Amount...

  • Sr. Customer Success Manager

    3 weeks ago

    Chicago, Illinois, United States NextDeavor, Inc. Full time

    Sr. Customer Success Manager7+ Month W2 ContractChicago, ILBenefits You'll Love:NextDeavor offers health, vision, and dental benefits for contract employees.You'll get 1:1 mentorship and job coaching while working for a company that values your physical, mental, and spiritual well-being.You'll be eligible to receive Paid Sick Leave (Amount varies per...

  • Sr. Customer Success Manager

    2 weeks ago

    Chicago, United States NextDeavor Full time

    Description Sr. Customer Success Manager 7+ Month W2 Contract Remote US Benefits You'll Love: NextDeavor offers health, vision, and dental benefits for contract employees. You'll get 1:1 mentorship and job coaching while working for a company that values your physical, mental, and spiritual well-being. You'll be eligible to receive Paid Sick Leave (Amount...

  • Sr. Customer Success Manager

    3 weeks ago

    Chicago, United States NextDeavor, Inc. Full time

    Sr. Customer Success Manager 7+ Month W2 Contract Chicago, IL Benefits You’ll Love: NextDeavor offers health, vision, and dental benefits for contract employees. You'll get 1:1 mentorship and job coaching while working for a company that values your physical, mental, and spiritual well-being. You’ll be eligible to receive Paid Sick Leave (Amount...

  • Sr. Customer Success Manager, Corporate Experience

    2 months ago

    Chicago, United States 1871 Full time

    ABOUT THE ROLE: As the Sr. Customer Success Manager of Corporate Experience at 1871, you will work closely with the Head of Member Experience, Chief Experience Officer (CXO), and leaders from the 1871 Marketing, Events, and Finance teams to manage relationships with existing 1871 corporate members to ensure their needs are met and to identify business...

  • Sr. Coordinator, Customer Service

    2 months ago

    Chicago, United States WestRock Full time

    Information Job ID ATR 38879 Posting Job Title Sr. Coordinator, Customer Service Locations IL North Chicago Employment Type Full Time Date Posted 10-Jul-2024 Relocation Support No Description & Requirements Smurfit Westrock (NYSE:SW) is a global lead Customer Service, Coordinator, Retail, Customer, Production

  • Manager/Sr Manager, Customer and Partner Insights

    2 months ago

    Chicago, Illinois, United States ServiceNow Full time

    Company DescriptionAt ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • Sr Brand Manager, Fannie May

    7 days ago

    Chicago, United States Ferrero Full time

    Job Location: ​Chicago​ Company description Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries,...

  • Sr Marketing Manager, Fannie May

    3 days ago

    Chicago, United States Ferrero Full time

    Job Location: ​Chicago​ Company description Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries,...

  • Seasonal Customer Care Specialist

    1 week ago

    Chicago, United States Ecentria Full time

    Customer Care Specialists in the Telephone Response Team are the 'voice' of OpticsPlanet and must represent us professionally, politely, and with a passion for assisting customers. This position is responsible for providing a great customer experience, optimizing sales and profit margins, assisting customers navigate our website, overcoming procedural...

  • Seasonal Cashier

    2 weeks ago

    Chicago, United States Crate & Barrel Full time

    We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high-quality home furnishings...

  • Seasonal Store Manager

    1 month ago

    Chicago, United States Kathe Wohlfahrt of America Full time

    Job DescriptionJob DescriptionSalary: Käthe Wohlfahrt of America is the premier source of high-quality Christmas items handcrafted in Germany.    We are currently hiring a result driven Store Manager to be responsible for the overall seasonal store management. The successful candidate will be able to enhance customer satisfaction, meet sales and...

  • Sr. Manager, Acquisition Marketing

    2 weeks ago

    Chicago, United States AZPetVet Full time

    AZPetVet is seeking a Sr. Manager of Acquisition Marketing to join our team as we head into hyper-growth. We are a scaling family of animal hospitals with locations in Phoenix, AZ, with big plans! In 1984, the first practice (Arrow Animal Hospital) opened in the Glendale area. Today, that practice has grown to a family of 22 collaborative hospitals built...