Senior Account Manager

2 months ago

Newark, United States DuPont Full time

At DuPont, we are working on things that matter; whether it’s providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world. If you would like to be a part of a premier multi-industrial company that is delivering sustainable solutions that bring real purpose and value, of a company with collaborative spirit because it believes that we work best when we work together as a team and values the diversity of thought, then DuPont is the company for you WHY JOIN US?

Our purpose is to empower the world with essential innovations to thrive. We work on things that matter Have the Opportunity to chart your own course, challenge yourself, and acquire new capabilities to build a rewarding and fulfilling career.

We reward employees with competitive pay and incentives to recognize skills, competencies, and contributions to business results. Get to Experience a collaborative environment where teamwork is celebrated with flexibility that enhances balance and an inclusive atmosphere that is welcoming to all Get to know our Purpose and make it yours by bringing innovations to market that improve the world, share a commitment to sustainability that makes our planet better and give back to communities in which we work and live.

Location: Virtual Office in USA - Preferred location Midwest to West CoastPrimary Objective:DuPont Semiconductor Technologies has an opening for Senior Account Manager in the Advanced Cleans & Slurry Technologies (ACST) business. ACST develops cleaning solutions for semiconductor customers. The Senior Account Manager will be responsible for the growth of DuPont’s market share at various customers across United

States through managing the day-to-day sales responsibilities for these customers in the region. Working in the advanced cleans segment within the semiconductor industry, there will be a need to communicate with internal R&D and Marketing functions and develop an understanding of the customer needs and roadmap. There will be a strong requirement to introduce new products as well as to validate value propositions.

Understanding and coordinating the supply chain and logistics channels for the customers in the region is also key and where possible working with the supporting functions to deliver cost saving and value propositions for the customer base. We are looking for a self-starter and passionate Account Manager with a first-hand sales experience who has the ability to think and plan strategically as well as to combine technical & commercial attitude and who can develop a business. Differentiating skills:Ability to lead, align, and motivate diverse stake holders; having the business acumen to define a global/local account strategy that considers intricacies and customer’s needs of individual regions; manage defined plan’s and team(s) to achieve objectives; Assertiveness to request the necessary interaction from the customer’s organization to help meet the defined goals; Ability to work across multiple functions and potentially global internal/external organizations to achieve both local and global goals.

Responsibilities:Identification and meeting the needs of current and perspective customers by promoting and selling products to increase and defend market share. Providing consultative, interactive and integrated Sales and technical solutions to the customers. Creating, developing and maintaining strong and effective customer relationships.

Elaborating strategic account plans by using extensive knowledge of customer’s total needs and DuPont product offerings, sharing with key stakeholders, participating in regular account team meetings to measure progress towards set goals and promote long term value creation. Producing appropriate sales forecasts and sharing business and industry intelligence with DuPont counterparts (Marketing, R&D, Quality, etc.) that may impact short & med-term demand. Achieving sales goals and objectives in assigned territory/customers as derived by business strategies and marketing plans to drive profitable growth.

Working intensively with Salesforce.comA key component of the role will include a good awareness of competitive activities and a plan to effectively compete with the competition. Responsible to coordinate and lead regular communications and interactions with the customer. This will include coordination of engagement activities to grow market share, as well as commercial interactions.

Other communications as necessary (business continuity concerns, logistics, etc.)Will be responsible to coordinate communication within the global account team if applicable. Develop long-term business relationships. Relationships will be developed and grown within all levels at customer.

Effectively work with other functional groups within DuPont to drive satisfaction both within DuPont and at customer. Groups include Product Quality Engineer, Demand Planning, Manufacturing, Customer Service, Quality, etc. Qualifications: Technical degree or Business degree required, additional MBA preferred.

Knowledge in semiconductor manufacture, semiconductor customer, and associated post-etch residue remover and post-CMP cleans processes and related consumables.3+ years of relative semiconductor industry experience requiredProficient in planning/writing business case on how to proceed with a defined strategy. Proven track record of growing market share with customers; existing Semiconductor customer and other related relationships a plus. Team building, and engagement management skills.

Ability to travel to customer sites in US, up to 50% of the time, possible global travel 1 to 2 times a year. Join our Talent Community to stay connected with us DuPont is an equal opportunity employer.

Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability or any other protected class. If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

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