Current jobs related to Air Logistics Customer Care Specialist - JamaicaQueensNew York - Kuehne Nagel


  • Jamaica/Queens/New York, United States Kuehne Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at QuickSTAT, our Jamaica/Queens/New York site is looking for a new Air Logistics Healthcare Customer Care Specialist to join our Air Logistics team. Your Role As a Customer Care Specialist, you will be the face of our company to the customers you...


  • Jamaica/Queens/New York, United States Kuehne Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at QuickSTAT, our Jamaica/Queens/New York site is looking for a new Air Logistics Healthcare Operational Care Specialist to join our Air Logistics team. Your Role As the Operational Care Specialist is responsible for managing the coordination of...


  • Jamaica/Queens/New York, United States Kuehne Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at QuickSTAT, our Jamaica/Queens/New York site is looking for a new Healthcare Operational Care Specialist to join our Air Logistics team. Your Role As the Operational Care Specialist is responsible for managing the coordination of customer shipments...


  • Jamaica/Queens/New York, United States Kuehne Nagel Full time

    Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at QuickSTAT, our Jamaica/Queens/New York site is looking for a new Healthcare Operational Care Specialist to join our Air Logistics team. Your Role As the Operational Care Specialist is responsible for managing the coordination of customer shipments...


  • Jamaica, New York, United States Kuehne+Nagel Full time

    Job Title: Air Logistics Healthcare Operational Care SpecialistWe are seeking a highly skilled Air Logistics Healthcare Operational Care Specialist to join our team at Kuehne + Nagel. As a key member of our Air Logistics team, you will be responsible for managing the coordination of customer shipments, securing buy rates, and capacity with qualified...


  • Jamaica, New York, United States Kuehne+Nagel Full time

    Job SummaryQuickSTAT is seeking a highly skilled Air Logistics Healthcare Operational Care Specialist to join our team. As a key member of our Air Logistics team, you will be responsible for managing the coordination of customer shipments, securing buy rates, and executing bookings with our partners.Key ResponsibilitiesTrack and trace shipments through alarm...


  • Jamaica, New York, United States Kuehne+Nagel Full time

    At Kuehne+Nagel, we are seeking a skilled Air Logistics Healthcare Operations Coordinator to join our team. This role is responsible for managing the coordination of customer shipments by securing buy rates and capacity with qualified carriers.Key Responsibilities:Execute bookings with partners and perform data entry for transport document...


  • Jamaica, New York, United States Kuehne+Nagel Full time

    Logistics Operations SpecialistWe are seeking a skilled Logistics Operations Specialist to join our team at Kuehne+Nagel. As a key member of our Air Logistics team, you will be responsible for managing the coordination of customer shipments by securing buy rates and capacity with qualified carriers.Key responsibilities include:Executing bookings with our...


  • Queens, New York, United States AIT Worldwide Logistics Full time

    Job SummaryAir Export Operations Agent III coordinates the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The primary focus is providing a high-level of operational excellence and a world-class customer service experience to all...


  • Queens, United States AIT Worldwide Logistics Full time

    Overview AIT Worldwide Logistics is seeking an  Air Export Agent III that will coordinate the day-to-day export of international freight forwarding shipments into and out of the USA across all modes of international transportation based on customer requests. The  Air Export Agent’s  primary focus is providing a high-level of operational...


  • New York, New York, United States FedEx Logistics Full time

    Job Summary:FedEx Logistics is seeking a highly skilled Air Export Forwarding Agent to join our team. As an Air Export Forwarding Agent, you will be responsible for providing exceptional customer service and ensuring the timely movement of freight/cargo.Key Responsibilities:Develop and maintain strong relationships with customers' front line personnel in...


  • Jamaica, New York, United States Kuehne+Nagel Full time

    About the RoleWe are seeking a highly skilled Air Logistics Healthcare Manager to join our team at Kuehne + Nagel. As a key member of our Air Logistics team, you will be responsible for managing and monitoring key account customers, ensuring compliance with all agreed company policies.Your ResponsibilitiesManage and monitor key account customers to ensure...


  • Jamaica, New York, United States Kuehne+Nagel Full time

    About the RoleWe are seeking a highly skilled Air Logistics Healthcare Manager to join our team at Kuehne + Nagel. As a key member of our Air Logistics team, you will be responsible for managing and monitoring key account customers, ensuring compliance with all agreed company policies.Your ResponsibilitiesManage and monitor key account customers to ensure...


  • Jamaica/Queens/New York, United States Kuehne Nagel Full time

    Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at QuickSTAT, our Jamaica/Queens/New York is looking for a new Healthcare Customer Care Manager to join our Air Logistics team. Your Role You will manage and monitor key account customers, ensuring compliance with all agreed company policies....


  • New York, New York, United States Kuehne+Nagel Full time

    Job Title: Air Logistics Key Account ManagerAt QuickSTAT, we are seeking a highly skilled Air Logistics Key Account Manager to join our team. As a key member of our Air Logistics team, you will be responsible for ensuring the success and satisfaction of our key customers.Your Key Responsibilities:Build and nurture strong relationships with key customers,...


  • Jamaica, New York, United States Kuehne+Nagel Full time

    Job Title: Air Logistics Key Account ManagerAre you looking for a challenging role in logistics where you can utilize your skills to drive customer satisfaction and success? We are seeking an experienced Air Logistics Key Account Manager to join our team at Kuehne + Nagel.Your Role:As an Air Logistics Key Account Manager, you will be responsible for ensuring...


  • Jamaica, New York, United States Kuehne+Nagel Full time

    Job Title: Air Logistics Operational Key Account ManagerAre you looking for a challenging role in logistics where you can make a real impact? We have an exciting opportunity for an Air Logistics Operational Key Account Manager to join our team at Kuehne + Nagel.Job Summary:We are seeking a highly motivated and experienced Air Logistics Operational Key...


  • Jamaica, New York, United States Kuehne+Nagel Full time

    Job Summary: We are seeking an experienced Air Logistics Key Account Manager to join our team at Kuehne+Nagel. As an Air Logistics Key Account Manager, you will be responsible for ensuring the success and satisfaction of our key customers.Key Responsibilities:Build strong, long-lasting relationships with clients and act as their primary point of contact...


  • New York, New York, United States Kuehne+Nagel Full time

    JOB DESCRIPTION Are you looking to advance your career with a leading logistics organization? QuickSTAT is seeking an Air Logistics Operational Key Account Manager to join our Air Logistics team. Your Role As an Operational Key Account Manager, you will play a crucial role in building strong relationships with key customers and acting as their primary...


  • Queens, New York, United States FedEx Logistics Full time

    Job SummaryWe are seeking a highly skilled Senior Customs Brokerage Specialist to join our team at FedEx Logistics. As a key member of our operations team, you will be responsible for providing exceptional customer service, ensuring timely release and movement of freight, and maintaining relationships with correspondent brokers and service providers.Key...

Air Logistics Customer Care Specialist

3 months ago


JamaicaQueensNew York, United States Kuehne Nagel Full time
Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Jamaica/Queens/New York site is looking for a new Air Logistics Customer Care Specialist to join our Air Logistics team. Your Role The Customer Care Specialist is responsible for ensuring that our customers experience is a positive one each and every time they engage with Kuehne + Nagel. Specifically, the Customer Care Specialist is part of a team within our CCLâs â Customer Care Locations, who are responsible for direct interaction with our customers, proactive customer service, problem solving, customer follow up, interaction with our sales colleagues and equally as important, ensuring that our Operational Care Centers (OCCâs) have all of the necessary information (including systematic information) to be able to execute on our customer behalf. Your Responsibilities
  • Drive all elements of the customer into our core operating systems and tools by requesting Business Profile creation/updates, customer quotations into AirLOG/QTAir and requisite Customer Wiki page.
  • Monitor, prioritize and balance customer specific needs on a daily basis by answering queries and requests through multichannel communication streams.
  • Collaborate with Kuehne+Nagel sales to develop customer specific work instructions and implement continuous improvement measures that ensures the overall health of our relationship with our customers.
  • Complete Forwarding Sub Ledger closure of customer shipments using ACON and within the requirements as stipulated by our corporate financial goals (accuracy, timeliness).
  • Receive and submit final customer rate requests (Freightnet or the Pricing Team).
  • Report to Air Logistic Customer Care Manager
  • Schedule: 5 consecutive workdays (may include weekends- flexibility is required)
Your Skills and Experiences
  • Associate's degree or equivalent experience
  • 2+ years Customer Service experience
  • 1+ years of experience in Office environment 
  • Proficient Microsoft 365
Good Reasons to Join At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The hourly wage range for this position is between $19 and $24. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-KR1