Clinical Services Coordinator

1 month ago


Charlotte, United States Atrium Health Full time

Overview

Shift: PRN variable hours

Job Summary

Provides oversight of clinical services provided in compliance with accepted standards of patient care as determined by State Regulations, Joint Commission, Professional Clinical Board Practice Acts and Service Line Policy and Procedures. Ensures appropriate, qualified and timely resource management in order to meet patient needs and branch financial, operational and quality goals. Works collaboratively with the leadership to improve care and services throughout the organization and ensure operational/financial efficiency and effectiveness.



Essential Functions

  • Provides clinical administrative support, clinical expertise to meet patient and staff needs and functions as the liaison with physician practices and hospital case management and other referral sources.
  • Analyzes the data to prioritize multi-issue situations to support appropriate actions based on the criticality of patient health and welfare, patient/staff safety and impact to effective, timely services.
  • Identifies barriers to situation/complaint resolution and follows-up with the appropriate resources or leadership to address timely and effectively.
  • Reviews and supports the development of patient specific clinical plans of care that is effectively communicated with the parties involved and supports quality patient outcomes and patient satisfaction.
  • Supports clinical staff in the implementation of the identified plan, coordination of care delivery, and strategies to promote health and safe outcomes.
  • Evaluates progress toward attainment of outcomes through documentation review, interdisciplinary team meetings and/or case conference.
  • Supports billing compliance and timeliness by maintaining current knowledge of payer requirement and billing criteria, state and federal regulations, performing timely completion of CSC workflow and identifying opportunity for appropriate reimbursement.
  • Delegates elements of care to appropriate healthcare workers in accordance with any applicable legal or policy parameters or principles.
  • Collaborates with healthcare consumer, family, and others in the conduct of clinical practice.
  • Utilizes appropriate resources to plan and provide clinical services that are safe, effective, and financially responsible.
  • Participates in committees, shared governance, or other facility decision making activities.

 

Physical Requirements
Primary work is in the office environment. Requires long periods of sitting and computer work. Work may require walking, standing, sitting, lifting, reaching, stooping, bending, pushing, and pulling. Must be able to lift and support the weight of 35 pounds in handling patients, medical equipment, and supplies in the home/facility setting. Must speak English in good, understandable terms. Intact sense of sight, hearing, smell, touch. Finger dexterity. Critical thinking and ability to concentrate. Must be able to respond quickly to changes in patient conditions.



Education, Experience and Certifications

Graduate from an accredited School of Nursing. BSN preferred. BLS required per policy guidelines. One-year experience in a related field required. Current RN license or temporary license as a Registered Nurse Petitioner in the state in which you work and reside or; if declaring a National License Compact (NLC) state as your primary state of residency, meet the licensure requirements in your home state; or for Non-National License Compact states, current RN license or temporary license as a Registered Nurse Petitioner required in the state where the RN works. Must maintain current state driver's license and auto insurance at all times. Additional education, training, certifications, or experience may be required within the department by the nurse leader. Valid driver's license required.



  • Charlotte, North Carolina, United States Atrium Health Full time

    Overview Shift: PRN variable hoursJob SummaryProvides oversight of clinical services provided in compliance with accepted standards of patient care as determined by State Regulations, Joint Commission, Professional Clinical Board Practice Acts and Service Line Policy and Procedures. Ensures appropriate, qualified and timely resource management in order to...


  • Charlotte, United States Paul Mitchell Schools Full time

    Paul Mitchell The School Charlotte is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our 'One Size Fits All' and 'Be Nice' culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always put...


  • Charlotte, United States Paul Mitchell Schools Full time

    Paul Mitchell The School Charlotte is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified staff team members who always put...


  • Charlotte, United States Paul Mitchell Schools Full time

    Job DescriptionJob DescriptionPaul Mitchell The School Charlotte is seeking a qualified Service Desk Coordinator to join our family! With over one hundred schools nation-wide, Paul Mitchell Schools is growing faster than ever. Our "One Size Fits All" and "Be Nice" culture creates a uniquely wonderful learning environment that attracts the most qualified...


  • Charlotte, North Carolina, United States Atrium Health Full time

    Overview Job SummaryThe front-line supervisor of a multidisciplinary clinical team, supporting and providing oversight of clinical services provided in compliance with accepted standards of patient care as determined by State Regulations, Joint Commission, Professional Clinical Board Practice Acts and Atrium Health/service line Policy and Procedures. Ensures...


  • Charlotte, United States Nurses and More, Inc. Full time

    Director of Clinical Services Our Licensed Home Care and Healthcare Staffing agency is growing!! We need a strong Registered Nurse to fill the role of our Director of Clinical Services for our Charlotte, NC office. This is an opportunity for you to use your knowledge and experience to advance and grow with an excellent, well established company. Nurses and...


  • Charlotte, United States Nurses and More Full time

    Director of Clinical Services Our Licensed Home Care and Healthcare Staffing agency is growing!! We need a strong Registered Nurse to fill the role of our Director of Clinical Services for our Charlotte, NC office. This is an opportunity for you to use your knowledge and experience to advance and grow with an excellent, well established company. ...


  • Charlotte, United States Banfield Pet Hospital Full time

    OFJOBPURPOSE ANDFUNCTION:The Client Service Coordinator ("CSC")drives the flow of clients and pets through the hospital, maximizes theproductivity of the veterinary medical team (in terms of numbers of clients andpets), ensures goodcommunication with Client Service, Coordinator, Service, Hospital, Client, Animal Care, Retail, Skills


  • Charlotte, United States Net2Source Inc. Full time

    Job Title: Office Services Coordinator Location: 1120 South Tryon Str, Charlotte, NC 28203 Duration: 2 Months (Contract to hire based upon performance)Shift: M-F: 8AM-5PM SummaryAs an Office Services Coordinator you will perform administrative activities including opening, sorting, and routing of incoming and makes preparations for outgoing correspondence,...


  • Charlotte, United States Net2Source Inc. Full time

    Job Title: Office Services Coordinator Location: 1120 South Tryon Str, Charlotte, NC 28203 Duration: 2 Months (Contract to hire based upon performance)Shift: M-F: 8AM-5PM SummaryAs an Office Services Coordinator you will perform administrative activities including opening, sorting, and routing of incoming and makes preparations for outgoing correspondence,...


  • Charlotte, United States Net2Source Inc. Full time

    Job Title: Office Services Coordinator Location: 1120 South Tryon Str, Charlotte, NC 28203 Duration: 2 Months (Contract to hire based upon performance)Shift: M-F: 8AM-5PM SummaryAs an Office Services Coordinator you will perform administrative activities including opening, sorting, and routing of incoming and makes preparations for outgoing correspondence,...


  • Charlotte, North Carolina, United States Atrium Health Full time

    Overview Job SummarySupervises and coordinates the job performance of staff. Serves as a liaison and representative of Hospital/Service Line. Provides and maintains clinical and professional competency in the application of the principles of management.Essential Functions Provides effective and coordinated leadership of team members. Participates in the...


  • Charlotte, United States Atrium Health Full time

    Overview Job Summary Responsible for the implementation of a customer service program to enhance patient and family satisfaction. Performs duties of moderate to high complexity, judgment and scope. Liaison between patient, family members, the healthcare team and other support services providers. Serves as a patient advocate, facilitates actions to expedite...


  • Charlotte, United States Atrium Health Full time

    Overview Job SummaryResponsible for the implementation of a customer service program to enhance patient and family satisfaction. Performs duties of moderate to high complexity, judgment and scope. Liaison between patient, family members, the healthcare team and other support services providers. Serves as a patient advocate, facilitates actions to expedite...


  • Charlotte, United States Alsco Full time

    Classification: Non-Exempt We are Alsco Uniforms. We’ve been working hard for our customers since 1889 when we invented the uniform and linen rental industry. Alsco Uniforms has grown into a worldwide leader serving over 350,000 customers in 13 countries. It’s our job every day to make every aspect of the customer experience better. Whatever our...

  • Program Coordinator

    3 weeks ago


    Charlotte, North Carolina, United States Atrium Health Full time

    Overview Job SummaryPlans, coordinates, develops and evaluates the operational functions of programs and initiatives, within their area of specialty, to ensure quality, cost effective healthcare is provided. Collaborates with nursing leadership, the Medical Director for the area, and members of the healthcare team to implement evidence-based programs and...

  • Service Coordinator

    2 weeks ago


    Charlotte, North Carolina, United States ITW Food Equipment Group Full time

    Job Description A Service Coordinator serves as the customer and technician’s point of contact for supporting related questions for the Vulcan Product line. The Service Coordinator’s role requires a motivated individual who can troubleshoot and resolve customer application, mechanical, electrical and/or gas systems problems with exceptional customer...

  • Project Coordinator

    1 week ago


    Charlotte, United States Lighthouse Technology Services Full time

    Remote Contract Opportunity - Lighthouse Technology Services is partnering with our client to fill their Project Coordinator position! This is a 2 month contract opportunity and can be remote in the United States. This role will be a W 2 employee of Project Coordinator, Catering, Research, Coordinator, Management, Staffing

  • Finance Coordinator

    23 hours ago


    Charlotte, United States Securitas Security Services USA, Inc. Full time

    Finance Coordinator The Finance Coordinator provides coordination and administrative support to the Finance department to ensure goals and objectives are accomplished in accordance with established priorities, timelines, and required specifications. The successful candidate will be a highly motivated, energetic, and self-directed individual with excellent...


  • Charlotte, United States Atrium Health Full time

    Overview Job Summary Supervises and coordinates the job performance of staff. Serves as a liaison and representative of Hospital/Service Line. Provides and maintains clinical and professional competency in the application of the principles of management. Essential Functions  Provides effective and coordinated leadership of team members. Participates in...