Office Services Coordinator
4 weeks ago
Job Title: Office Services Coordinator
Location: 1120 South Tryon Str, Charlotte, NC 28203
Duration: 2 Months (Contract to hire based upon performance)
Shift: M-F: 8AM-5PM
Summary
- As an Office Services Coordinator you will perform administrative activities including opening, sorting, and routing of incoming and makes preparations for outgoing correspondence, post, mail and packages; coordinates special mailings.
- You will coordinate the receipt, storage, and issuance of stationary, and office supplies and lead all aspects of periodic inventories and reorders items.
- You are also the first point of contact for internal facilities issues and does the logging of maintenance and cleaning for office/location services.
Responsibilities
- Receive and direct incoming calls and visitors to appropriate personnel.
- Tackle routine issues and problems accordingly.
- Assist Concierge in providing general hospitality services and maintaining a client-ready reception area, conference rooms and other shared areas.
- Request building and/or equipment.
- Provide back-up support to Concierge in performing general clerical duties such as distributing and tracking packages, posting mail, and arranging messenger.
- Troubleshoot regarding missed deliveries.
- Schedule and coordinate meetings held within the office to include conference room reservation, equipment needed for meetings and catering.
- Coordinate the accurate maintenance of office equipment to include copiers, phone systems and printers (color and B&W) - tackle minor equipment problems independently.
- Oversee the correct maintenance of off-site storage records (tape back-up and hard copy) - provide mentorship to Concierge on company document retention policies and procedures.
- Supervise relationships with vendors that provide services and goods to the office.
- Assist in the completion of the office Business Continuity plan.
- Follow basic work routines and standards in application of work.
- Impact through defined duties, and methods and tasks are described in detail.
- Deliver your own output by following defined procedures / processes under close supervision and mentorship.
- Use interpersonal skills to exchange straightforward information.
- Draft reports and correspondence and answer common inquiries or complaints from clients, co-workers, and/or supervisors.
Qualification:
- Years’ Experience Required: 1+ of related experience
- Education Requirements: HSD or GED
- Systems/Software Proficiencies: Microsoft Office Suite
Top 5 Must have Skills:
- Customer service/concierge oriented
- Intermediate skills with Microsoft Office software (Excel, Word, PowerPoint, and Outlook).
- Ability to comprehend and interpret instructions and ask clarifying questions to ensure understanding.
- Implement existing procedures to address straightforward problems; has limited opportunity to exercise discretion.
- Ability to thrive in a fast-paced work environment.
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