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Banquet Captain

3 months ago

Washington, United States The Darcy Full time
Job Description

The Banquet Captain is responsible for supervising and assisting with the set-up, service and cleanup of all assigned banquet functions.

Job Responsibilities

  • Team members must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and co-workers.
  • Inspect the set-up of meeting and banquet functions, checking them against the Banquet Event Order.
  • Supervise and assist with the set-up of assigned catered functions, ensuring that the hotel's standards are met, and advance preparation for service is adequate to allow efficient service to the guest once the function begins.
  • Act as liaison between Sales/Catering Manager and the in-house meeting or banquet contact.
  • Respond to guests needs in a timely manner. Communicate problems/issues to the Director of Banquets, Catering Sales Managers, or Food & Beverage Managers.
  • Assist in service of functions as required.
  • Requisition liquor for all banquet bars and maintain proper control over banquet beverage service.
  • Supervise and assist with the break down after the completion of functions to ensure that all equipment and supplies are stored properly.
  • Inspect the sanitation of all function space and storage areas to maintain the highest standard of cleanliness and organization throughout the department.
  • Follow all state liquor laws.
  • Be familiar with banquet menus and prices.
  • Supervise banquet staff as directed by the Director of Banquets.
  • Hold pre-function meetings, and check staffing and menus, prior to events.
  • Assign side-work duties and stations to all servers.
  • Supervise service of station or banquet room.
  • Prepare banquet checks and obtain signatures from guest contacts.
  • Monitor ongoing functions throughout assigned shift.
  • Supervise the breakdown and cleanup of all functions assigned.
  • Verify server's paperwork when event is complete.
  • Prepare accurate captains' reports.
  • Handle items for "Lost and Found" according to the standards.

Source: Hospitality Online