Catering Services Supervisor

4 days ago

Washington, United States Aramark Full time
About the Role

We are seeking a highly skilled and experienced Catering Services Supervisor to join our team at Aramark. As a Catering Services Supervisor, you will be responsible for providing exceptional customer service and ensuring the smooth execution of catering events.

Key Responsibilities
  • Takes ownership of assigned events and executes them according to the details on the BEO/catering contract.
  • Responsible for filling required catering event documentation, including BEOs, schedules, consumption reports, labor sheets, and rentals.
  • Communicates with GU clients, external event planners, and customers to ensure their needs are met.
  • Operates office equipment, such as laptops, copy machines, and telephones.
  • Consults with higher-level authority for resolution of difficult issues.
  • Submits and processes invoices associated with assigned catering events in coordination with the Catering Sales Manager.
  • Set up internal meetings, including preparation and data entry.
  • Seeks to improve efficiency of daily operations while directing daily activities.
  • Maintains timely, accurate, and detailed documentation required by management.
  • Provides professional etiquette and outstanding customer service to interact effectively with customers, employees, and the broader community.
Requirements
  • Previous customer service experience required.
  • 1-3 years previous catering event supervisor/banquet captain experience.
  • Candidates should have a validated understanding of computers, Microsoft Office, printers, fax machines, telephones, and photocopiers.
  • Understanding of catering styles of service, sequence of service, and catering event execution.
  • Shows initiative, follows established procedures.
  • Excellent verbal and written communication and listening skills.
  • Demonstrates self-development and integrity.
  • Read and understand information and ideas presented in writing.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Strong digital literacy skills required, including Microsoft Office, Excel, Word, and PowerPoint.
  • Strong problem-solving, analytical, and organizational skills.
  • Ability to resolve interpersonal situations.
  • High School Diploma/GED required.
  • 1-3 years previous administrative or office experience preferred.
About Aramark

Aramark is a leading provider of food and facilities services to businesses, institutions, and communities. We are committed to delivering exceptional customer service and creating a positive impact on our employees, partners, and the communities we serve.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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