Information Technology Services

3 weeks ago

Washington, United States Administrative Office Of The U.S. Courts Full time

Under the direction of AOTO Division Chief, the incumbent will serve as a recognized IT Solution Provider/Senior Engineer with a strong background in problem solving skills. As an Information Technology (IT) Specialist within AOTO, the incumbent will lead a team of contractual IT professionals and engineers in the User Technology Integration Division to oversee and review completed work of contractor personnel for effectiveness in meeting objectives, accuracy, compliance with Judiciary guidelines, and adherence to best practices. The incumbent oversees engineering components of AOTO-led projects; and communicates complex technical requirements to non-technical personnel. Perform multiple and varying assignments under the direction as required.

The ideal candidate for this position will have demonstrated experience deploying IT solutions from concept to operations. The candidate will possess strong technical and interpersonal skills, the ability to work efficiently and collaboratively with highly technical peers, and the capability to manage and distribute workload.

Duties will include but are not limited to:
Functioning as an expert in providing solutions which support end-user technology services, including access management, integrated LAN management, and network operations. The solutions support a wide range of IT services, including access management, unified endpoint management, file, network, print, remote access, unified communication and collaboration, business continuity and disaster recovery, and other services in the IT service management catalog.
Deploying solutions through a systems development life cycle from project initiation, through requirements, design and development, testing, implementation and full deployment and support transition to operations teams, leveraging best practices from Information Technology Infrastructure Library (ITIL) and Project Management Institute (PMI).
Driving innovation, modernization, and automation across the LAN infrastructure, including transitioning locally hosted IT services to a cloud hosted environment.
Defining roles and responsibilities for team members involved with projects. Overseeing all contractors pertinent to assigned project and tasks.
Identifying and interpreting customer requirements for solutions as well as new services. Acting as a liaison between the Engineering, Security and Operations teams to convert requirements into outcomes.
Providing Tier 2 and Tier 3 layers of end-user and system support, including problem reporting, resolution tracking and reporting.
Participating in the Information Technology Users' Group which provides a forum for addressing IT topics of interest to other AO departments.
Ensuring the delivery of service-related processes and implement improvement activities wherever necessary.
Automating processes using scripting languages.

  • Information Technology Specialist

    2 days ago

    Washington, Washington, D.C., United States Deputy Assistant Secretary For Information And Technology Full time

    This is a bargaining unit position. This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles:411- Technical Support Specialist - Customer Service and Technical SupportFor more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey,...

  • Information Technology Services

    3 weeks ago

    Washington, Washington, D.C., United States Administrative Office Of The U.S. Courts Full time

    Under the direction of AOTO Division Chief, the incumbent will serve as a recognized IT Solution Provider/Senior Engineer with a strong background in problem solving skills. As an Information Technology (IT) Specialist within AOTO, the incumbent will lead a team of contractual IT professionals and engineers in the User Technology Integration Division to...

  • Information Technology Services

    2 days ago

    Washington, Washington, D.C., United States Administrative Office Of The U.S. Courts Full time

    Under the direction of AOTO Division Chief, the incumbent will serve as a recognized IT Solution Provider/Senior Engineer with a strong background in problem solving skills. As an Information Technology (IT) Specialist within AOTO, the incumbent will lead a team of contractual IT professionals and engineers in the User Technology Integration Division to...

  • Supervisory Information Technology Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Office Of The Chief Information Officer Full time

    APPLICATION LIMIT: This vacancy announcement is limited to the first 150 applications received and will close at 11:59PM Eastern Time on the day that we receive the 150th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. We encourage you to read this entire vacancy announcement prior to submitting your application.As...

  • Supervisory Information Technology Specialist

    2 days ago

    Washington, Washington, D.C., United States Office Of The Chief Information Officer Full time

    APPLICATION LIMIT: This vacancy announcement is limited to the first 150 applications received and will close at 11:59PM Eastern Time on the day that we receive the 150th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first. We encourage you to read this entire vacancy announcement prior to submitting your application.As...

  • Supervisory Information Technology Specialist

    2 weeks ago

    Washington, United States US Office of the Chief Information Officer Full time

    **Duties**: As a Supervisory Infromation Technology Specialist, GS-2210-15, you will be responsible for: - Supervises Information Technology (IT) personnel and provides oversight to IT contractors. Manages new projects and daily operations and maintenance for the Department's IT environment. - Manages and oversees contractor Service Level Agreements (SLAs)...

  • Supervisory Information Technology Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Pretrial Services Agency Full time

    As a Supervisory Information Technology Specialist (Infrastructure), you will:Direct and lead comprehensive data analysis to identify potential risk areas in avoiding operational failure. Resolve hardware problems that may require replacing server and network devices. Determine the nature of problems, applies corrective actions. Evaluate new hardware or...

  • Information Technology Support Manager

    1 month ago

    Washington, United States Planet Technology Full time

    Help Desk Support Manager1-3 years in a Help Desk Support Management position in a large environment, Windows & Mac supportServiceNow experience required, implementations/administration experience preferredFamiliarity with ITSM/ITIL processesA+ Microsoft Certification preferredExperienced managing team of 5-15 Intune, JAMF, PC, Mac Formal JO Description:The...

  • Information Technology Support Manager

    1 month ago

    Washington, United States Planet Technology Full time

    Help Desk Support Manager1-3 years in a Help Desk Support Management position in a large environment, Windows & Mac supportServiceNow experience required, implementations/administration experience preferredFamiliarity with ITSM/ITIL processesA+ Microsoft Certification preferredExperienced managing team of 5-15 Intune, JAMF, PC, Mac Formal JO Description:The...

  • Information Technology Services

    4 weeks ago

    Washington, United States Administrative Office of the U.S. Courts Full time

    Main content Job Details for Information Technology Services (Network Services) Court Name/Organization: Administrative Office of the U.S. Courts

  • Information Technology Systems Engineer

    1 month ago

    Washington, United States Puyenpa Services LLC Full time

    The Puyenpa family of companies are comprised of multiple SBA Certified Native American Tribal 8(a) and multi-certified organizations focused on delivering Information Technology, Management Consulting, and General Construction solutions to the Federal Government along with the Commercial Sector. We are actively seeking an Information Technology (IT) Systems...

  • Information Systems Security Officer

    3 days ago

    Washington, United States General Dynamics Information Technology Full time

    Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret Clearance Level Must Be Able to Obtain: Top Secret/SCI Suitability: Public Trust/Other Required: SSBI (T5) Job Family: Information Security Job Qualifications: **Skills**:Cybersecurity, Information Security, Information Systems, Systems...

  • Information Systems Security Officer

    5 days ago

    Washington, United States General Dynamics Information Technology Full time

    Information Systems Security Officer (ISSO) – Active Top Secret / SCI Eligibility Required Seize your opportunity to make a personal impact as a n INFORMATION SYSTEMS SECURITY OFFICER (ISS0) . Join a high optempo , mission critical team in support of a DoD joint service organization at the highest levels of the federal government in the heart of our...

  • Supervisory Information Technology Specialist

    2 weeks ago

    Washington, United States Pretrial Services Agency Full time

    As a Supervisory Information Technology Specialist (Infrastructure), you will: 1. Direct and lead comprehensive data analysis to identify potential risk areas in avoiding operational failure. Resolve hardware problems that may require replacing server and network devices. Determine the nature of problems, applies corrective actions. Evaluate new hardware...

  • Supervisory Information Technology Specialist

    22 hours ago

    Washington, United States Pretrial Services Agency Full time

    As a Supervisory Information Technology Specialist (Infrastructure), you will: 1. Direct and lead comprehensive data analysis to identify potential risk areas in avoiding operational failure. Resolve hardware problems that may require replacing server and network devices. Determine the nature of problems, applies corrective actions. Evaluate new hardware...

  • Information Technology Specialist

    1 month ago

    Washington, United States Pretrial Services Agency Full time

    Summary The Office of Information Technology (OIT) is recruiting for an Information Technology Specialist (Customer Support). As a valued member of a dynamic team of IT professionals, you will install, configure, and troubleshoot computer hardware to interface with PSA's internal and external systems partners. If you are innovative, enjoy working with...

  • Information Technology Specialist

    1 month ago

    Washington, Washington, D.C., United States Department Of Energy Full time

    Summary This position is part of the Department of Energy (DOE), Office of Intelligence and Counterintelligence. As an Information Technology Specialist, you will support the DOE Counterintelligence (CI) mission, you will provide information technology (IT) expertise to DOE CI mission activities, including investigations, awareness, analysis, insider...

  • Information Technology Specialist

    1 week ago

    Washington, United States Administrative Office of the U.S. Courts Full time

    Main content Job Details for Information Technology Specialist (Network Services) Court Name/Organization: Administrative Office of the U.S. Courts

  • Information Technology Manager

    2 months ago

    Washington, United States Judicial Branch Full time

    Summary The United States Sentencing Commission is seeking an Information Technology Manager. The Information Technology Manager will be involved in all aspects of the Commission's computer information technology (IT) systems, networks, software, and hardware and will provide expert...

  • Information Technology Manager

    1 month ago

    Washington, Washington, D.C., United States Judicial Branch Full time

    Summary The United States Sentencing Commission is seeking an Information Technology Manager. The Information Technology Manager will be involved in all aspects of the Commission's computer information technology (IT) systems, networks, software, and hardware and will provide expert advice, assistance, and technical support to the Commission's staff in the...