Current jobs related to Customer Service Associate - Boston - Atlantic Group

  • Customer Service Associate

    4 months ago

    Boston, United States Atlantic Group Full time

    Job Overview - Customer Service Associate: Our esteemed client is looking for a Customer Service Associate to join their Boston team. As the Customer Service Associate, you will be responsible for providing exceptional service to customers, handling inquiries, and managing complaints efficiently. Location: Boston, MA Compensation: $20/hour Schedule: Flexible...

  • Customer Service Associate

    4 weeks ago

    Boston, United States Savers Full time

    As one of the largest for-profit thrift operators in the United States, Canada, and Australia for value-priced pre-owned clothing, accessories, and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to...

  • Customer Service Associate

    7 days ago

    Boston, Massachusetts, United States Marshalls Full time

    Customer Service Associate RoleAs a Customer Service Associate at Marshalls, you will model established customer experience practices with internal and external customers. You will support and embody a positive store culture through honesty, integrity, and respect. Key responsibilities include accurately ringing customer purchases/returns and counting change...

  • Retail Customer Service Associate

    4 weeks ago

    Boston, United States FedEx Full time

    FedEx - JobID: PDX_FEC_DACA049C-FDEC-4898-B893-1E410C364FA3_240177 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Lead Retail Customer Service Associate

    3 weeks ago

    Boston, Massachusetts, United States FedEx Office and Print Services Full time

    Job Title: Lead Retail Customer Service AssociateFedEx Office and Print Services is seeking a highly skilled and customer-focused Lead Retail Customer Service Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring that our...

  • Customer Service 2

    3 months ago

    Boston, United States Pilot Freight Service Full time

    ** Customer Service 2** **Job Category****:** Stations-Northeast **Requisition Number****:** CUSTO03941 Showing 1 location **Job Details** **Description** **Pilot Freight Services** has an immediate opening for a full-time **Domestic** **Customer Service Agent** to work the day shift in our **Boston, MA office**. This position will provide quality customer...

  • Lead Retail Customer Service Associate

    3 weeks ago

    Boston, United States FedEx Full time

    FedEx - JobID: PDX_FEC_5DA4C604-0E94-449E-9717-34EB03A6229A_241249 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...

  • Flexible Customer Service Associate

    2 days ago

    Boston, United States Hertz Full time

    Do you like to have different types of assignments and variety in your work?  Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert.  Even in difficult situations, you have great tact and...

  • Customer Service Associate

    2 weeks ago

    Boston, Massachusetts, United States Family Dollar Full time

    Customer Service Representative at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service to our customers. Your primary goal will be to provide a positive shopping experience by greeting customers, assisting with merchandise selection, and answering questions about our products and services.Key...

  • Customer Service Associate

    4 weeks ago

    Boston, Massachusetts, United States Morph Management Full time

    {"h1": "Customer Support Representative Job Description", "p": "At Morph Management, we're dedicated to turning product inquiries into profitable accounts. Our entry-level Customer Support Representative plays a crucial role in initiating, maintaining, and sustaining relationships with our customers to drive ROI and revenue. Key Responsibilities: * Execute...

  • Customer Service Associate

    4 weeks ago

    Boston, Massachusetts, United States Morph Management Full time

    About Morph ManagementWe are a company that specializes in turning product inquiries into profitable accounts. Our consultative approach has increased our clients' brand popularity and created opportunities for growth and development. We are seeking a Customer Support Representative to initiate, maintain, and sustain relationships with our customers to...

  • Flexible Customer Service Associate

    3 days ago

    Boston, United States Hertz Full time

    Do you like to have different types of assignments and variety in your work? Do you like to be appreciated for your ability to provide helpful, quality service and getting things done the "right way?" You are concerned with accuracy and like to have the necessary training to become an expert. Even in difficult situations, you have great tact and charm. Wages...

  • Customer Service Associate

    3 weeks ago

    Boston, Georgia, United States Agpro Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Ag-Pro. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesInitiate outbound calls to customers to follow up on sales and provide supportRoute call...

  • Customer Service Associate

    1 week ago

    Boston, Massachusetts, United States Adecco Full time

    Adecco Job OpportunityAs a Customer Service Representative at Adecco, you will play a crucial role in ensuring customer satisfaction by providing timely and professional support.Key Responsibilities:Assist customers with inquiries and complaints in a courteous and efficient manner.Process orders and provide accurate product information to meet customer...

  • Retail Customer Service Associate

    4 weeks ago

    Boston, United States FedEx Group Full time

    POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions. This customer service focused team member is knowledgeable in all areas of the Store’s business, including print, signs & graphics, and...

  • Customer Service Associate

    4 weeks ago

    Boston, United States Raising Cane's Chicken Fingers Full time

    $16 per hour - $18 per hour As an important part of our team, Customer Service Associates impact all areas of the customer experience. Your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, and engaging with...

  • Loss Prevention Tactical Customer Service Associate

    3 weeks ago

    Boston, United States Marshalls Full time

    Marshalls - 300-350 Martin Luther King Blvd. Washington Park Mall 02119 [Retail Associate / Team Member] As a Customer Service Associate at Marshalls, you'll: Role model established customer experience practices with internal and external customers; Support and embody a positive store culture through honesty, integrity, and respect; Accurately ring customer...

  • Lead Retail Customer Service Associate

    1 month ago

    Boston, Massachusetts, United States FedEx Office and Print Services Full time

    Job SummaryThe Lead Retail Customer Service Associate is a key member of our team, responsible for delivering exceptional customer experiences and driving sales growth. As a leader, you will be expected to provide guidance and support to our customer service team, ensuring that every customer interaction is positive and memorable.Key ResponsibilitiesProvide...

  • Retail Customer Service Associate

    1 month ago

    Boston, United States FedEx Full time

    $1,000 Recruitment Bonus*Recruitment bonus does not apply to current or former team members of FedEx Office or any other FedEx Operating company.POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions....

  • Customer Service Associate, Electronics

    4 weeks ago

    Boston, United States Marshall Retail Group Full time

    Calling all electronics fanatics and audiophiles in the retail world ! Want to be part of a FANTASTIC , fast-paced team? Do you love talking all about brands like Apple, BOSE, and Beats? Do you have retail experience? WONDERFUL ! We have a great job for you! We are now looking to fill Customer Service Associate positions at one of our FABULOUS, InMotion ,...

Customer Service Associate

3 months ago

Boston, United States Atlantic Group Full time
  • Location: Boston, MA
  • Type: Temporary
  • Job #38647
  • Salary: $20.00

Job Overview – Customer Service Associate: Our esteemed client is looking for a Customer Service Associate to join their Boston team. As the Customer Service Associate, you will be responsible for providing exceptional service to customers, handling inquiries, and managing complaints efficiently.

Location: Boston, MA
Compensation: $20/hour
Schedule: Flexible Shifts

Responsibilities as the Customer Service Associate:

  • Call Handling: Answer approximately 30-40 customer calls per day, varying based on train service, coverage, and special events.
  • Customer Logging: Log all customer contacts in the database, ensuring all relevant details about incidents are included.
  • Complaint Management: Share complaints with the appropriate departments for investigation and escalate safety-sensitive calls to the appropriate manager.
  • Customer Inquiries: Ability to answer customer inquiries and complaints via email is preferred.

Qualifications for the Customer Service Associate:

  • Communication Skills: Ability to answer customer calls in a friendly tone and provide helpful service.
  • System Knowledge: Existing knowledge or willingness to learn about the MBTA/Commuter Rail system.
  • Technical Skills: Basic understanding of Microsoft Office and ability to use a laptop.

Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion. #CB

Choose A File... Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.