Technical Product Manager

2 months ago

Ashburn, United States Visa Full time

Job Description

Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce. We operate the world’s most sophisticated processing networks capable of handling more than 65k secure transactions a second across 80M merchants, 15k Financial Institutions, and billions of everyday people. While working with us you’ll get to work on complex distributed systems and solve massive scale problems centered on new payment flows, business and data solutions, cyber security, and B2C platforms.

The Opportunity:

Developer Experience Unit in the Operations & Infrastructure group at VISA is on the mission to provide easy, intuitive, and reliable experience to VISA developers to consume O&I products and services. As Technical Product Management, you will build and execute on Product Strategy for O&I’s Technical products. You will work closely with Engineering and Operations teams on delivery of these internal products. You will establish a customer centric approach to developing highly reliable, scalable, usable, and secure products.

Essential Functions:

  • Define and execute on technical product strategy & develop multi-year roadmaps for O&I’s offerings, setting key performance metrics and ensuring they are met.
  • Ideate, create Product Development Requirements, manage technical development, and launch of innovative products.
  • Use anticipatory design principles to prioritize features and non-functional requirements
  • Integrate usability studies, research, market analysis and internal consumer pulse into product requirements to enhance user satisfaction.
  • Use Product balanced scorecard to analyze metrics that inform the success of technical products.
  • Understand the technology stack and the impact of the platform on customer experience.
  • Work closely with engineering & development teams to ensure product quality and timely delivery.

    The Skills You Bring:

    Technical Expertise: Strong understanding of wide base of Infrastructure, Platform and software technologies. Product Management: Demonstrable experience managing product's lifecycle, from ideation to launch and beyond. This involves understanding customer needs, market trends, and competitive landscape. Leadership: The ability to motivate, direct, and influence engineering, operations, and technology management teams to become Product led organization Strategic Thinking: Demonstrable experience developing and executing strategic plans for the product, balancing short-term and long-term objectives, via multi-year roadmaps. Stakeholder Management: Stellar experience in negotiating optimal solutions to requirements, prioritization across teams, constraint management and conflict resolution. Communication: Excellent written and verbal communication skills, and strong listening abilities. Data Analysis: Strong data analysis skills to make informed decisions about the product. Problem-Solving: Great problem-solving skills to address any issues that arise in the product development process. Business Acumen: Keen sense of understanding business implications of the decisions and be able to align technical strategies with business objectives. Customer Focus: Super customer focus, using customer feedback to inform product development.

    This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.



    Qualifications:
    Qualifications

    Basic Qualifications:

    • 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience
    with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR
    8+ years of relevant work experience

    Preferred Qualifications:
    • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant
    experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant
    experience with a PhD
    • Bachelor’s degree in computer science, Engineering, or similar field. An MBA or related degree is
    preferred.
    • 6-8 years of experience in technical product management, with a focus on platform products.
    • Proven track record of planning and delivering large-scale middleware products.
    • Deep understanding of platform product management, including how to create platform strategies
    and manage their implementation.
    • Exceptional leadership skills with experience managing and growing a product team.
    • Excellent communication skills, with the ability to effectively collaborate with both technical and
    non-technical team members.

    Additional Information

    ** Work Hours:** Varies upon the needs of the department.

    ** Travel Requirements:** This position requires travel 5-10% of the time.

    ** Mental/Physical Requirements:** This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

    Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

    Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

    U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 105,800 to 191,800 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.



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