Deals Desk Associate

1 week ago

Sunnyvale, United States Proofpoint Full time
It's fun to work in a company where people truly BELIEVE in what they're doing We're committed to bringing passion and customer focus to the business. Corporate Overview
Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber-attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web. We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity. Protection Starts with People. Proofpoint. The Role and the Team The Deals Desk Associate will be a true value-add partner and business liaison. You will be responsible for enabling the sales team with general pricing guidance and quote accuracy and completeness. You will work with sales providing various pricing techniques and strategies to ensure competitive and profitable margins. You will also need to have thorough knowledge of the booking process and the necessary requirements to facilitate a smooth transaction close. Critical thinking and self-motivation will be key to your success in this role. Your day-to-day
  • Be a trusted contact to the Renewal Sales team for all topics relating to renewal quoting and pricing requirements.
  • Create renewal quotes utilizing the CPQ tool as well as manual setup and calculations in excel.
  • Apply general pricing principles and target margins to effectively guide Sales on pricing.
  • Leverage CPQ and SFDC Lightning.
  • Responsible for in-depth review and understanding customer account information including SFDC and shared folders.
  • Clearly communicate with Sales teams on general pricing guidance and overall transaction qualification.
  • Identify when cross-functional teams need to be engaged to ensure quoting requirements are met and escalate with Supervisor to effectively communicate via email, phone, or online meetings
  • Ensure required approvals, such as discounts and contractual terms, are obtained and clearly documented.
  • Be a sales advocate and partner to internal organizations to understand the details around each transaction.
  • Ensure sales requests are processed in a timely, efficient, and accurate manner with strong focus during period-end deadlines. Manage and track renewal quotes to ensure team’s standard SLAs are met.
  • Provide feedback and observations of where process improvements could be made.
What you bring to the team
  • Bachelor’s degree or equivalent years of experience working in a Deal Desk, sales operations, functional sales support or order management teams.
  • Experience with software/SaaS business is an advantage.
  • Strong decision-making skills, with the ability to leverage complex data sets for justification.
  • General understanding of quote- to-cash operations.
  • Intermediate/advanced Salesforce.com and MS Excel skills are highly recommended - able to create basic formulas in Excel is a plus
  • Ability to work independently in fast paced environment
  • Demonstrated capability to build strong working relationships with internal business units
  • Strong communication (written and verbal), organizational and problem-solving skills
Why Proofpoint Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply. We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint #LifeAtProofpoint #LI-AN2 If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets as set out below. Pay within these ranges varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. The range provided may represent a candidate range and may not reflect the full range for an individual tenured employee. This role may be eligible for variable pay and/or equity. We offer a competitive benefits package that includes flexible time off, a robust well-being program that provides for 4 global wellbeing days per year, and a 3-week work from anywhere option. Base Pay Ranges: SF Bay Area, New York City Metro Area: Base Pay Range: 30.90 - 45.32 USD California (excludes SF Bay Area), Colorado, Connecticut, Illinois, Washington DC Metro, Maryland, Massachusetts, New Jersey, Texas, Washington, Virginia, and Alaska: Base Pay Range: 24.30 - 35.64 USD All other cities and states excluding those listed above: Base Pay Range: 23.40 - 34.32 USD

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