Dispatch Supervisor Assistant

1 month ago


Hyattsville, United States Transdev North America Full time

Dispatch Supervisor Assistant 

 Assist the Dispatch Supervisors with administrative tasks and customer engagement to ensure that Transdev is meeting or exceeding our operational goals in dispatch and providing outstanding customer service. $18/hour. 

Essential Job Functions:

Staff Development:

Support the Dispatch Supervisors by fostering a positive working environment.  Ensure that best practices in customer service and leadership are upheld.

Communication and Conflict Resolution:  

Maintain regular communication with the Dispatchers and Dispatch Supervisors to ensure customer issues and requests are addressed promptly and acceptably.  

Scheduling Assistance:

Assist Dispatchers and Dispatch Supervisors in monitoring and addressing same day schedule adherence by working directly with customers via phone, chat and text to provide accurate ride information; identify and reschedule passengers who are a good fit for alternative transportation services. Ensure that passenger trips are correctly recorded and updated in Trapeze and communicated to the alternative vendors.

Backup Support:

Provide backup support for dispatch duties as needed without compromising primary administrative responsibilities. 

Issue Escalation and Reporting:

Proactively identify and escalate issues outside normal operating parameters to the Dispatch Supervisors, ensuring timely resolution and minimizing impact on service quality. 

Cross-departmental support:

Assist other departments as needed, demonstrating flexibility and a collaborative spirit to ensure overall organizational success.

Other Duties as Assigned

Qualifications:   

  • Experience in dispatch and/or reservations.
  • Strong administrative, organizational, conflict resolution, and communication skills. 
  • Ability to work closely with, and support both the Dispatch Supervisors and the Dispatchers in day-to-day operations. 
  • Proficiency in Microsoft Office and familiarity with paratransit scheduling software. 
  • Knowledge of the service area, traffic patterns, and paratransit operations.

Essential Knowledge and Abilities: 

  • Ability to communicate clearly and concisely both verbally and in written form. 
  • Ability to work effectively and harmoniously in pressure situations with fellow employees, supervisors, dispatchers, and bus operators to attain the best possible transit service for customers. 
  • Knowledge of Trapeze preferred. 
  • Ability to operate standard office machines including, but not limited to copy machine, printers, scanner, computer, telephones. 


  • Hyattsville, Maryland, United States Transdev North America Full time

    Dispatch Supervisor Assistant Assist the Dispatch Supervisors with administrative tasks and customer engagement to ensure that Transdev is meeting or exceeding our operational goals in dispatch and providing outstanding customer service. $18/hour. Essential Job Functions:Staff Development: Support the Dispatch Supervisors by fostering a positive working...

  • Dispatch Supervisor

    1 month ago


    Hyattsville, Maryland, United States Transdev Full time

    About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company,...

  • Rental Dispatcher

    3 months ago


    Hyattsville, United States Washington Air Compressor Rental Co. Full time

    Job DescriptionJob DescriptionRental Dispatcher:DUTIES AND RESPONSIBILITIES-Schedule deliveries of rental equipment and equipment for operators maximizing personnel and trucks.-Answer incoming phone calls-Ensure that the driver’s keep their vehicles orderly and clean and follow the service schedule for each truck making sure that they receive regular...


  • Hyattsville, Maryland, United States Transdev Full time

    About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company,...

  • Maintenance Supervisor

    2 months ago


    Hyattsville, United States Avenue5 Residential, LLC Full time

    Job Title: Senior Maintenance SupervisorSalary: $33 - $38 hourly + bonusesSchedule: Monday - Friday 8 AM - 5 PM + On CallUnlock your potential with Avenue5 Residential in Hyattsville, MD.Your ideas. Your development. Your experience.We take care of you, so you can take care of our residents, properties and clients.Property management may be our business,...

  • Production Supervisor

    1 month ago


    Hyattsville, United States Airgas Full time

    The Production Supervisor is responsible for supervising the day to day activities for a segment within the industrial, specialty and medical distribution and gas filling operations of a production location. This hands-on position assists with managing all gas cylinder processing, ultrasonic testing, and compliance with all Food & Drug Administration (FDA),...

  • Production Supervisor

    3 months ago


    Hyattsville, United States Airgas Full time

    The Production Supervisor is responsible for supervising the day to day activities for a segment within the industrial, specialty and medical distribution and gas filling operations of a production location. This hands-on position assists with managing all gas cylinder processing, ultrasonic testing, and compliance with all Food & Drug Administration (FDA),...

  • Production Supervisor

    3 months ago


    Hyattsville, United States Airgas Full time

    The Production Supervisor is responsible for supervising the day to day activities for a segment within the industrial, specialty and medical distribution and gas filling operations of a production location. This hands-on position assists with managing all gas cylinder processing, ultrasonic testing, and compliance with all Food & Drug Administration (FDA),...


  • Hyattsville, United States Complete Care at Hyattsville LLC Full time

    NOW HIRING: Registered Nurse-RN SupervisorSkilled Nursing Home exerpeince required.Rated 2024 U.S. News Best Nursing Homes for Long-term CareJoin our agency-free facility.Overnights needed, 8 or 12 hours shifts.Our residents hold a special place as cherished members of our extended family.Choosing a dependable team of caregivers, committed to their promises,...


  • Hyattsville, Maryland, United States Airgas Full time

    Position Overview: The Production Supervisor plays a crucial role in overseeing the daily operations within the industrial, specialty, and medical distribution sectors, as well as gas filling processes at a production facility. This hands-on position is integral to managing gas cylinder processing, ultrasonic testing, and ensuring compliance with various...


  • Hyattsville, United States Complete Care at Hyattsville LLC Full time

    NOW HIRING: Registered Nurse-RN SupervisorSkilled Nursing Home exerpeince required.Rated 2024 U.S. News Best Nursing Homes for Long-term CareJoin our agency-free facility.Overnights needed, 8 or 12 hours shifts.Care is our Calling: Join Us for our Company-Wide Job Fair Thursday September 5th, 2024 from 6am to 6pmOn-the-spot interviews and hiring.Refreshments...


  • Hyattsville, United States Complete Care at Hyattsville LLC Full time

    NOW HIRING: Registered Nurse-RN SupervisorSkilled Nursing Home exerpeince required.Rated 2024 U.S. News Best Nursing Homes for Long-term CareJoin our agency-free facility.Overnights needed, 8 or 12 hours shifts.Care is our Calling: Join Us for our Company-Wide Job Fair Thursday September 5th, 2024 from 6am to 6pmOn-the-spot interviews and hiring.Refreshments...


  • Hyattsville, Maryland, United States PEAK Technical Staffing USA Full time

    JOB PURPOSE:The Fleet Maintenance Supervisor oversees the comprehensive functioning of the maintenance division.This role entails managing the daily upkeep and maintenance of facilities that support maintenance operations across all shifts.The Supervisor directs the maintenance and cleaning teams, ensuring their effective use and professional...

  • Production Supervisor

    3 months ago


    Hyattsville, United States Airgas Full time

    How will you CONTRIBUTE and GROW?The Production Supervisor is responsible for supervising the day to day activities for a segment within the industrial, specialty and medical distribution and gas filling operations of a production location. This hands-on position assists with managing all gas cylinder processing, ultrasonic testing, and compliance with...


  • Hyattsville, Maryland, United States Leidos Full time

    Leidos is in search of a Cybersecurity Operations Supervisor who possesses strong leadership capabilities and the aptitude to collaborate effectively across various functional and technical domains to achieve both explicit and implicit program objectives and personnel performance outcomes.This role entails overseeing the management functions of the C5ISR...


  • Hyattsville, United States PODS Enterprises, LLC Full time

    Job DescriptionJob DescriptionESSENTIAL DUTIES AND RESPONSIBILITIESAssist Market Manager in providing daily support to include coaching and hands-on/ride-along training for associates.Support a culture aligned with PODS core valuesResponsible for reporting employee issues to Market Manager and Regional HRBP in a timely manner; Maintain ongoing communication...


  • Hyattsville, United States MTM Full time

    At MTM Transit, it is never just a ride, it's personal. We understand that our passengers deserve personalized attention and exceptional care and to us, every trip is important. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and...


  • Hyattsville, Maryland, United States Compass Group, North America Full time

    Company Overview: Levy Sector is a prominent player in the Food, Beverage, and Retail industry, recognized for its creativity and exceptional service across various venues.Position Title: Uniform Room Operations SupervisorCompensation: $20.00 per hourApplication Process: We simplify the application process. To apply via text, send JOB to 75000 and search...


  • Hyattsville, Maryland, United States System One Full time

    Rail Services Administrative Specialist Hourly range $28-34 Contract to PermOVERVIEW: The ideal candidate will be tasked with delivering procurement and logistical support to guarantee smooth and efficient operations. This role will also involveFUNCTIONAL DESCRIPTION:Collects products by overseeing production; loading and relocating items. Organizes product...


  • Hyattsville, United States Visiting Angels Full time

    Our company is a non-medical home care agency in Maryland. We pride ourselves in creating great matches for our clients and our caregivers. We send caregivers into client’s homes to provide assistance with Activities of Daily Living. We have experienced continuous growth and we attribute our sustained growth to the daily contributions of the remarkable...