Certified Medical Assistant-South Durham Primary Care

3 weeks ago

Graham, United States Duke Health Full time

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community.
No matter where your talents lie, join us and discover how we can advance health together.

About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Certified Medical Assistant- South Durham Primary Care- 8am-5pm, FT

CMA licenserequired- Level I, II and III- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA; BLS

As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.

The Certified Medical Assistant functions as an integral member of the interdisciplinary healthcare team in providing direct patient care.
The Certified Medical Assistant performs routine administrative and patient care supportive duties in a Health System medical practice that assist medical and/or nursing staff in the examination and treatment of patients and ensure the clinic/office runs smoothly

Work Performed

Responsibilities:

The CMA takes medical histories and records vital signs, explains treatment procedures to patients, and prepares patients for examinations and proceduresPatient care support responsibilities may include assisting the medical and nursing staff during examination and procedures, collecting and preparing laboratory specimens, performing basic laboratory test in the clinic/office, taking electrocardiograms, removing sutures/ staples, changing sterile and no n-sterile dressings, promoting patient/family understanding of the educational content and his/her involvement in the plan of care, and documenting in the patient recordOther clinical support responsibilities include disposing of contaminated supplies, instrument processing, high level dis infection and sterilization of medical instruments, telephoning prescript ions to a pharmacy, preparing and administering medications as directed by a physician, and authorizing drug refills as directedPerforms other clinical functions as delegated and supervised by the physician

Administrative responsibilities:

The CMA greets patients, answers telephones, schedules appointments in MaestroCare, checkout patients, and referral scheduling; arranges for hospital admissions and laboratory services, updates and files patient medical records, fills out insurance forms, handles billing, bookkeeping to include receiving copay s and collections on account balances; correspondence, and ordering clinical and clerical supplies and formsPerforms other administrative duties as directed.
May be requested to be a liaison for clinic activities such as Joint Commission and falls and/or participate in clinic committees

Knowledge, Skills and Abilities

Good customer service skillsWork requires the ability to understand and follow oral and written instructions generally acquired through a high school education and medical assistant programming.
Heavy lifting and the ability to transport stretcher and wheelchair patients may be requiredWorking knowledge of sterile techniques and special procedures that are applicable to work performedWorking knowledge of procedures and techniques involved in administering routine and special treatments to patientsWorking knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic settingWorking knowledge of infection control procedures and safety precautionsAge specific competenciesDaily clinic preparation process; registration, scheduling, charge posting, order entryAble to document and communicate pertinent information Ability to establish and maintain effective working relationships with patients and clinic staff Typing skills, medical terminology Levels II and III Ability to independently seek out resources and work collaboratively

Level Characteristics- N/A

Minimum Qualifications

Education

Level I - Graduation from accredited Medical Assistant program, preferredMedical assistant license is requiredHigh school or GED graduation requiredLevel II - Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
High school or GED graduation requiredLevel III - Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred.
High school or GED graduation required

Experience

Level I - No experience requiredLevel II - Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting

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