Assistant Store Manager

2 months ago

Albany, United States Chico's FAS Full time

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:
The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.

• Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.

• Controls payroll and supply budget.

• Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.

• Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.

• Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.

• Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.

• Ensures visual presentation, organization, and facility maintenance are representative of the Brand.

• Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.

• Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.

• Trains, coaches and assists with locate fulfillment and selling.
Building High Performing Teams

• Motivates and inspires store team, developing a shared vision while modeling core values.

• Promotes an inclusive, collaborative approach to problem solving.

• Communicates with store teams and Store Manager to effectively lead positive change.

• Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.
Customer Experience

• Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.

• Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.

• Ensures prompt resolution of customer concerns.

• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.

• Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.
Talent

• Assists in recruiting, hiring and developing a high performing team.

• Supports, implements, and provides follow-up for all training programs, seminars, etc.

• Assesses and coaches store team on performance.

• In partnership with the SM, resolves human resources issues in a timely and effective manner.

• Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.

• Ensures that store team adheres to all employment practices and policies.
Other duties as assigned.

The wage range for this position is $19.50 to $24.50. Successful candidates’ wage rates will be determined based on their individual qualifications for the position.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

• High School diploma or equivalent

• 2+ years of retail management experience preferred

• Must be 18 years of age or older

• Excellent communication, verbal, and written skills

• Able to learn or adapt to technology provided by the company

• Proven excellent customer service skills with statistical track record in all areas of sales and leadership

• Strong organizational skills and ability to multi-task in a fast-paced environment

• Strong leadership qualities, training and team building skills

• Knowledge of administrative aspects of store operations

• Able to communicate with customers and staff

• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
PHYSICAL REQUIREMENTS:

• Constant Walking/Standing- 67-100% of 8-hour shift

• Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

• Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

0126 Stuyvesant Plaza

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

  • Assistant Store Manager

    1 month ago

    Albany, New York, United States Chico's FAS Full time

    With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented...

  • Assistant Store Manager

    1 week ago

    Albany, New York, United States Lowe's Companies Full time

    Leadership and Team Development Conducts interviews, selects, mentors, and leads a team of supervisors and associates dedicated to specific product categories within the designated area. Exemplifies the behaviors necessary to provide exceptional customer service, maintain product availability, and ensure a clean and safe shopping environment. ...

  • Assistant Store Manager

    4 weeks ago

    Albany, United States Primark Full time

    Job Description Assistant Store Manager Because every day is an opportunity! Do Retail our Way.  At Primark we’re caring, dynamic and we succeed together. We have amazing fashion at amazing prices, all the time. We set the fashion trends. We’re committed to providing our customers with service...

  • Senior Assistant Store Manager

    3 months ago

    Albany, United States Spencer's Full time

    Hourly rate ranges from $19.50 - $19.75 per hourand is dependent upon qualifications and experience.The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and...

  • Senior Assistant Store Manager

    1 month ago

    Albany, United States Spencer's Full time

    Hourly rate ranges from $19.50 - $19.75 per hour and is dependent upon qualifications and experience.The Assistant Store Manager is responsible for establishing and maintaining Guest Services. The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and...

  • Assistant Store Manager

    4 hours ago

    Albany, New York, United States rue21 Full time

    **Job Summary**We are seeking a highly motivated and results-driven Assistant Store Manager to join our team at rue21. As a key member of our retail operations team, you will be responsible for driving sales growth, improving customer satisfaction, and leading a high-performing team of sales associates.**Key Responsibilities**• Lead and develop a team of...

  • Store Manager

    2 months ago

    Albany, United States Northdale Oil Full time

    Job DescriptionJob DescriptionC-Store ManagerNorthdale Oil Inc. is a family-owned company with a passion for serving our customers. We pride ourselves on valuing people, doing the right thing and being humbly competitive! Join our team and join us in FUELING LIVES FOR GOOD! Northdale also offers opportunities to grow and advance within the company. Come and...

  • Store Manager

    1 month ago

    Albany, United States Northdale Oil Full time

    Job DescriptionJob DescriptionC-Store ManagerNorthdale Oil Inc. is a family-owned company with a passion for serving our customers. We pride ourselves on valuing people, doing the right thing and being humbly competitive! Join our team and join us in FUELING LIVES FOR GOOD! Northdale also offers opportunities to grow and advance within the company. Come and...

  • Store Manager

    3 months ago

    Albany, United States Cycle Gear Full time

    Job DescriptionJob DescriptionCompany DescriptionAverage Total Pay: $22 - $28+ per hour (consisting of an hourly base pay + uncapped tiered commission structure, based on meeting your sales goal, plus bonus potential earnings based on overall store sales and margin performance) Comoto Holdings is America’s largest and fastest-growing omnichannel platform...

  • Full-Time Store Manager Trainee

    2 months ago

    Albany, United States Aldi Full time

    As a Store Manager Trainee, you’ll train on all aspects of successfully running a store in preparation for running for your own store. You’ll be involved in supervising day-to-day store activities, ensuring overall store performance, identifying staffing needs, managing schedules and developing operational action plans while mentoring and developing the...

  • Store Operations Manager

    4 hours ago

    Albany, Georgia, United States Community Choice Financial Family of Brands Full time

    About the RoleWe are seeking a highly skilled and experienced Executive Director of Store Operations to join our team at Community Choice Financial Family of Brands. As a key member of our leadership team, you will be responsible for leading the success of our stores and teams by setting high performance standards and coaching, developing, and leading your...

  • Store Lead

    1 month ago

    Albany, United States Tailored Brands Inc Full time

    Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when...

  • Store Operations Manager

    10 hours ago

    Albany, New York, United States Apple Full time

    About the RoleWe are seeking a highly skilled and experienced Lead Retail Manager to join our team at Apple. As a key member of our store operations team, you will be responsible for leading a team of sales and support staff to deliver exceptional customer experiences and drive sales growth.Key ResponsibilitiesTeam Leadership: Lead and manage a team of sales...

  • Retail Store Manager

    36 minutes ago

    Albany, New York, United States Primark Full time

    Job DescriptionJob Summary:We are seeking an experienced Assistant Store Manager to join our team at Primark. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in managing the daily operations of the store, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Support the...

  • Store Director

    3 months ago

    Albany, United States American Freight Full time

    Great home furnishings—and great careers—start at American Freight. Founded in , today we have more than direct-to-consumer, warehouse-style stores. As one of the fastest-growing US retailers specializing in furniture, mattresses, and appliances, now is the perfect time to join our team of more than , employees. We foster an inclusive culture and work...

  • Assistant Showroom Manager

    7 days ago

    Albany, United States Lovesac Full time

    Job DetailsJob LocationCrossgates Mall - Albany, NYPosition TypeFull TimeEducation LevelHigh SchoolSalary Range$21.00 - $25.00 HourlyTravel PercentageUp to 25%Job ShiftAnyJob CategorySalesDescriptionWe LOVE that you are interested in learning more about this role and what makes Lovesac unique!WHO we are? Here at Lovesac, our Lovesac Family is comprised of a...

  • Store Operations Coordinator

    50 minutes ago

    Albany, New York, United States The J Group Full time

    About The J GroupThe J Group is a premier omnichannel retailer and nationally recognized women's apparel brand committed to delivering exceptional customer experiences through its guiding customer-centric approach.Job SummaryThe Sales Team Lead supports the management team in achieving store sales and profitability goals by creating a positive and energetic...

  • Store Operations Supervisor

    1 week ago

    Albany, New York, United States Lush Fresh Handmade Cosmetics Full time

    Role Overview: As a Store Operations Supervisor, you will be instrumental in assisting the Store Management Team in various facets of the business. Your responsibilities will encompass everything from enhancing sales performance and managing store operations to evaluating sales data and conducting training sessions. Collaborating with your leadership team,...

  • Assistant Manager

    1 week ago

    Albany, United States Premium Brands Services, LLC Full time

    About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just...

  • Assistant Showroom Manager

    1 week ago

    Albany, United States The Lovesac Company Full time

    Job Details Job Location Crossgates Mall - Albany, NY Position Type Full Time Education Level High School   Salary Range $21.00 - $25.00 Hourly Travel Percentage Up to 25% Job Shift Any Job Category Sales Description We LOVE that you are interested in learning more about this role and what makes Lovesac unique! WHO we are? Here at Lovesac, our Lovesac...