We have other current jobs related to this field that you can find below
-
Customer Engagement Manager
6 days ago
Chicago, Illinois, United States Customer Labs Full timeJoin a dynamic and innovative startup that is revolutionizing the Supply Chain sector through real-time tracking and comprehensive visibility. If you are contemplating submitting an application, please ensure you review the entire description before proceeding.About the Position:Customer Labs is seeking a driven and seasoned Customer Success Manager to...
-
Customer Advisor
2 months ago
Chicago, United States Ermenegildo Zegna N.V. Full timeABOUT ZEGNA Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO,...
-
Customer Advisor Chicago
2 weeks ago
Chicago, United States Ermenegildo Zegna Holditalia S.p.A Full timeABOUT ZEGNA Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO,...
-
Customer Experience Specialist
2 months ago
Chicago, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Sales Advisor/Customer Service Representative
2 weeks ago
Chicago, United States Sparkle Express Car Wash Full time $17Join the Sparkle Express Car Wash Team in Chicago – Sales Advisor Opportunity! Are you an energetic, outgoing, and self-motivated individual with a passion for sales and customer satisfaction? Sparkle Express Car Wash is growing, and we’re looking for YOU to join our high-performing team as a Sales Advisor! Why Choose Sparkle Express?At Sparkle...
-
Service Advisor
3 weeks ago
Chicago, United States Fletcher Jones Audi Full timeJob DescriptionJob DescriptionReady to join a winning team? Your next opportunity awaits at Fletcher Jones Audi. We are hiring a Service Advisor to join the team in Chicago!The Service Advisor is responsible for ensuring an exemplary experience for the service customer by providing a prompt and friendly greeting, listening to their description of problems or...
-
Commercial Customer Success Advisor
5 days ago
Chicago, Illinois, United States Stripe Full timeAbout Stripe Stripe is a financial infrastructure platform designed for businesses. A multitude of companies—from the largest global enterprises to the most innovative startups—leverage Stripe to facilitate payments, enhance their revenue streams, and expedite new business ventures. Our mission is to elevate the GDP of the internet, and we have a...
-
Commercial Customer Success Advisor
5 days ago
Chicago, Illinois, United States Stripe Full timeAbout Stripe Stripe serves as a financial infrastructure platform tailored for businesses. A multitude of companies—from major global enterprises to innovative startups—leverage Stripe to process payments, enhance their revenue streams, and expedite new business ventures. Our mission is to elevate the GDP of the internet, presenting a remarkable...
-
Parts Advisor
3 months ago
Chicago, United States Mercedes-Benz of Chicago Full timeJob DescriptionJob DescriptionYour next opportunity awaits at Mercedes-Benz of Chicago. We are hiring a Parts Advisor to join our growing team.The Parts Advisor is responsible for selling parts to all available customers – over the counter, through the shop or on the phone while providing an exceptional customer experience.BenefitsHealth insuranceDental...
-
Parts Advisor
3 months ago
Chicago, United States Mercedes-Benz of Chicago Full timeJob DescriptionJob DescriptionYour next opportunity awaits at Mercedes-Benz of Chicago. We are hiring a Parts Advisor to join our growing team.The Parts Advisor is responsible for selling parts to all available customers – over the counter, through the shop or on the phone while providing an exceptional customer experience.BenefitsHealth insuranceDental...
-
Financial Advisor
2 weeks ago
Chicago, United States STRIDE Financial Full timeJob Title: Licensed Financial Advisor Location: Lincoln Park - Chicago, IL Company: STRIDE Investments About Us: STRIDE Investments is a leading private wealth management firm based in Chicago, dedicated to providing exceptional financial planning and wealth management services. Our mission is to help clients achieve their financial goals through...
-
Parts Advisor
2 weeks ago
Chicago, United States Billjacobsvw Full timeDescription The Role at a Glance – Bill Jacobs Volkswagen Parts Advisor We are excited to add an accomplished Parts Advisor to join our high-performance team. The ideal candidate is a tech-savvy individual with great organizational and communication skills and a strong work ethic. Parts Advisors assist our customers (both internal and external) with all of...
-
Service Advisor
3 months ago
Chicago, United States Victory Toyota of Midtown Full timeJob DescriptionJob DescriptionJob Description:Experienced Service Advisor The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand...
-
Financial Advisor
2 months ago
Chicago, United States STRIDE Financial Full timeJob Title: Licensed Financial AdvisorLocation: Lincoln Park - Chicago, ILCompany: STRIDE InvestmentsAbout Us: STRIDE Investments is a leading private wealth management firm based in Chicago, dedicated to providing exceptional financial planning and wealth management services. Our mission is to help clients achieve their financial goals through...
-
Financial Advisor
2 months ago
Chicago, United States STRIDE Financial Full timeJob Title: Licensed Financial AdvisorLocation: Lincoln Park - Chicago, ILCompany: STRIDE InvestmentsAbout Us: STRIDE Investments is a leading private wealth management firm based in Chicago, dedicated to providing exceptional financial planning and wealth management services. Our mission is to help clients achieve their financial goals through...
-
MAC Beauty Advisor
1 month ago
Chicago, United States Hudson Full timeWE ARE OFFERING A $300 HIRING BONUS FOR JOINING OUR TEAM! Grow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. What we will offer you: Competitive rate of pay of: $20.00 per hour Daily Pay- Get your money as...
-
MAC Beauty Advisor
2 weeks ago
Chicago, United States Hudson Full timeGrow With Us! Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. What we will offer you: Competitive rate of pay of: $20.00 per hour Daily Pay- Get your money as you earn it Hudson PerkSpot Discount 20% Hudson Employee...
-
Group Travel Customer Service Advisor
2 months ago
Chicago, United States Sail Away Travels Full timeWe are a forward-thinking travel enterprise specializing in crafting unforgettable group travel adventures. We're dedicated to providing exceptional experiences for our customers and are seeking a Remote Group Travel Customer Service Advisor to join our dynamic team. Position Overview: As a Remote Group Travel Customer Service Representative, you'll be...
-
Financial Advisor
2 weeks ago
Chicago, United States New York Life - Todd Couture Full timeJob DescriptionJob DescriptionWe are seeking an experienced financial advisor to assist our clients in designing and implementing strategies to achieve their goals. The ideal candidate will have a Bachelor's degree in business or finance, a proven track record of creating successful and long term advising relationships, and excellent communication...
-
Financial Advisor
1 month ago
Chicago, United States The Ladders Full timeAs a Financial Advisor you'll be part of our entrepreneurial system with the freedom to provide solutions for your clients from a broad portfolio of innovative products. You'll have access to powerful sales tools and a large resource network so you can focus on activities that get results. A Financial Advisor with us has more avenues to provide to their...
Customer Advisor
1 month ago
ABOUT ZEGNA
Following the path traced by the founder Ermenegildo over 110 years ago, ZEGNA is now internationally recognized as a leading global luxury menswear brand. Established as a fabric maker in the mountains of Piedmont, ZEGNA is part of the Ermenegildo Zegna Group, which counts more than 6,000 employees. Managed by Gildo Zegna as Chairman and CEO, Ermenegildo Zegna Group designs, creates, and distributes luxury ready-to-wear and accessories under both the ZEGNA and Thom Browne brands to over 500 stores. The Group also operates TOM FORD FASHION through a long-term license agreement with The Estée Lauder Companies Inc. to over 100 stores. As of 30th September 2023, ZEGNA has 403 stores of which 242 are directly operated. The brand remains committed to leveraging its rich heritage to build a better present and future.
YOUR OPPORTUNITY
As a Customer Advisor for Zegna, you will aid in transforming a customer’s store visit into a memorable luxury shopping experience. As Brand Ambassadors, you help engage the Customers in the discovery of our heritage through stories and creating an atmosphere of passion and enthusiasm for the Zegna collections. The Customer Advisors builds a relationship with each customer that lasts over time and begins with the quality of their welcome, the gestures, and rituals of the selling ceremony and the provision of the highest level of service.
Reporting directly to the Store Manager, you will maximize sales through retail operational excellence and support to the overall store visual and image.
Customer Advisors are the trusted advisors of fashion and style, offering to the customer the highest level of sophistication and service. The role of the Customer Advisor at Ermenegildo Zegna stands at the very center of our organization as they continue to safeguard the growth and longevity of our Brand.
HOW YOU WILL CONTRIBUTE Provide memorable luxury in-store customer service experience by following the Zegna Selling Flow and acting in accordance with the Zegna Mindset. Demonstrate an entrepreneurial mindset in developing the business. Consistently and effectively networks to attract new customers and develop a customer database. Consults with customers to discover their needs by exploring customer preferences and occasions for which the customers are shopping. Anticipate customers expressed and unexpressed needs and wants and responds appropriately to exceed customer expectations. Create opportunities for customers to experience multiple Zegna brands, products and “total looks” through demonstrating relevant yet personalized mix and match options. Promote Zegna Made-to-Measure service as part of the selling repertoire where appropriate to meet the customer’s current and/or future needs. Utilize company provided (iPod/iPad) technology to offer a complete and integrated luxury experience. Leverage “Zegna Stories” to support and enhance the selling ceremony - Collates useful and accurate customer data and information in accordance with Zegna CRM procedures and guidelines. Cultivates future customer connections with Zegna (e.g. CRM after-sales activities including Thank You notes and Follow-up phone calls). Utilize CRM software as the primary tool for after-sales communication. Take ownership of resolving customer issues or complaints with empathy, while adhering to Zegna customer service policies such as alteration, damage, and repair, global return policies, etc. Drive and perform onsite audits of store physical inventories. Develop progressively in-depth knowledge of Zegna products, craftsmanship, fabrics, made-to-measure and style evolution whilst translating such knowledge into customer benefits. Actively communicate customer, product, and other store information within the store team to ensure customer and business needs are met. When required to support the orientation of new staff through acting as a learning coach or “buddy” if assigned by the Store Manager. Measure own performance using Zegna customer service and sales KPIs such as cross-selling ratio, conversion rate, average sales bill. Adhere to Zegna store operations and time and attendance policies and standards.
WHO YOU ARE: Is passionate and open-minded. Ability to self-learn and self-develop. Generates customer delight. Proficient with digital technology Familiar with Apple products is a plus. Excellent written and verbal communication skills The pay range for this position ranges from $25-$35/hr plus commission. The rate of pay offered will be dependent upon candidates' relevant skills and experience.