Service Advisor

1 month ago

Chicago, United States Victory Toyota of Midtown Full time
Job DescriptionJob DescriptionJob Description:

Experienced Service Advisor The Service Advisor is the center of communication for service/repair activities and the liaison between customers and the technicians. 
Serving as the primary point-of-contact for all automotive service and repair matters, the Service Advisor must listen and thoroughly understand customer problems, arrange for appropriate service/repairs, and set/manage expectations on the part of the customers and the technicians in terms of service delivery. They make sure the customer knows what repairs are needed and what repairs and maintenance are recommended.  
The ideal candidate may have some post-secondary automotive training or experience, at least one year of dealer-level or large facility experience, an unrestricted driver's license and a clean driving record, and a strong technical and customer service performance record.  
They must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service. This job description summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position.    Responsibilities  Schedules service for customers either in person or on the phone to ensure a prompt and accurate diagnose of any problems Makes repair recommendations and manages delivery of repairs by setting and managing customer expectations Ensures that required documentation is complete and is in compliance with regulations and standards Complies with and enforces all safety policies and procedures Attends all staff meetings, training, and educational classes as required Performs other duties as assigned

Job Requirement:Requirements  Post-secondary automotive training or equivalent work experience a plus One year of dealer-level or large facility experience preferred Broad scope of automotive mechanical/electrical knowledge Neat, clean, and professional appearance Pleasant/friendly demeanor and an outgoing personality Professional and dependable Unrestricted driver’s license and clean driving record Computer and internet skills Compensation  Competitive Pay Based on Experience  Medical Benefits  Paid Vacation  Holidays  Professional Workplace  Non-Smoking Workplace  Drug Free Workplace  Opportunity for Advancement  Direct Deposit  401(k) with Company Match  Victory Automotive Group is family owned and operated since 1997 with over 40 locations across the United States. We provide the best opportunities for all employees, customers, communities and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customer’s wants and needs 100 percent of the time and always provide a pleasant, informative and professional experience.  Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application  Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.  The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.  We are an Equal Opportunity Employer and a drug free workplace.  It’s time to make the most important move of your career  Apply Now

  • Auto Service Advisor

    2 weeks ago

    Chicago, United States Baha Auto Service Full time

    We are excited to announce an opportunity to join our dynamic team as an Automotive Service Advisor. If you are passionate about automobiles, possess exceptional communication skills, and thrive in a fast-paced environment, we want to hear from you! - Must be very familiar with writing estimates, get parts, and especially using Alldata/Mitchel Role...

  • Service Advisor

    3 weeks ago

    Chicago, United States Catalyst Planning Partners Full time

    **OVERVIEW** **REQUIREMENTS** - Bachelor’s degree - 2-5 years of relevant professional working experience - Life and Health Insurance License (or licensure within 6 weeks of hiring) - Series 6 or 7 (required) - CFP (preferred but not required) - Non-solicitation agreement - Background and reference check completed prior to hire **RESPONSIBILITIES** This...

  • Service Advisor

    2 weeks ago

    Chicago, United States Fletcher Jones Audi Full time

    Job DescriptionJob DescriptionReady to join a winning team? Your next opportunity awaits at Fletcher Jones Audi. We are hiring a Service Advisor to join the team. The Service Advisor is responsible for ensuring an exemplary experience for the service customer by providing a prompt and friendly greeting, listening to their description of problems or services...

  • Service Advisor

    2 weeks ago

    Chicago, United States McGrath City Hyundai Full time

    Overview: We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. **Duties**: - Greet customers and assist them with their automotive service...

  • Sprinter Service Advisor

    4 weeks ago

    Chicago, United States Mercedes-Benz of Chicago Full time

    Ready to join a winning team? Your next opportunity awaits at Mercedes-Benz of Chicago. We are hiring a Sprinter Service Advisor to join the team. The Sprinter Service Advisor is responsible for ensuring an exemplary experience for the service customer by providing a prompt and friendly greeting, listening to their description of problems or services...

  • Service Advisor

    3 weeks ago

    Chicago, United States McGrath Acura of Downtown Chicago Full time

    McGrath Acura of Downtown Chicago is expanding its customer service team. Our main objective as Automotive Service Professionals is to do everything in our power to ensure our customers are driving a safe and reliable vehicle. We want to hire service advisors who are extremely customer-focused and want to build long-term relationships. If you are looking for...

  • Sprinter Service Advisor

    1 month ago

    Chicago, United States Mercedes-Benz of Chicago Full time

    Job DescriptionJob DescriptionReady to join a winning team? Your next opportunity awaits at Mercedes-Benz of Chicago. We are hiring a Sprinter Service Advisor to join the team. The Sprinter Service Advisor is responsible for ensuring an exemplary experience for the service customer by providing a prompt and friendly greeting, listening to their description...

  • Service Advisor

    1 month ago

    Chicago, United States McGrath Acura of Downtown Chicago Full time

    McGrath Acura of Downtown Chicago is expanding its customer service team.  Our main objective as Automotive Service Professionals is to do everything in our power to ensure our customers are driving a safe and reliable vehicle. We want to hire service advisors who are extremely customer-focused and want to build long-term relationships.  If you are...

  • Service Advisor

    1 month ago

    Chicago, United States McGrath Acura of Downtown Chicago Full time

    Job DescriptionJob DescriptionMcGrath Acura of Downtown Chicago is expanding its customer service team.  Our main objective as Automotive Service Professionals is to do everything in our power to ensure our customers are driving a safe and reliable vehicle. We want to hire service advisors who are extremely customer-focused and want to build long-term...

  • Service Advisor Assistant

    1 month ago

    Chicago, United States Mercedes-Benz of Chicago Full time

    Job DescriptionJob DescriptionYour next opportunity awaits at Mercedes-Benz of Chicago. We are hiring a Service Advisor Assistant to join our team.The Service Advisor Assistant is responsible for providing administrative support to the department and customer service to our guests. This role provides on-the-job learning and exposure to the inner workings of...

  • Service Advisor Assistant

    1 month ago

    Chicago, United States Fletcher Jones Audi Full time

    Job DescriptionJob DescriptionYour next opportunity awaits at Fletcher Jones Audi. We are hiring a Service Advisor Assistant to join our team.The Service Advisor Assistant is responsible for providing administrative support to the department and customer service to our guests. This role provides on-the-job learning and exposure to the inner workings of the...

  • Automotive Service Advisor

    2 weeks ago

    Chicago, United States Berman Auto Group Full time

    **Job Description** Location: *Chicago, IL **Job Title**:Service Advisor **Schedule**: Full Time **Pay**: Earn $100,000+ a year! (Commission position) **Company Benefits**: - Competitive PTO Policy: Earn 2 weeks within your first year of employment! - Multiple Low-Cost Medical Insurance Options: As low as $43/week + FREE TelaHealth! - Low-Cost Dental,...

  • Account Manager

    4 weeks ago

    Chicago, United States Mechanic Advisor Full time

    Steer by Mechanic Advisor offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer CRM suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about...

  • Automotive Service Advisor

    2 months ago

    Chicago, United States Volkswagen of Downtown Chicago Full time

    Volkswagen of Downtown Chicago, a proud member of the Murgado Automotive Group, is a premier automotive dealership located in downtown Chicago, IL. Committed to delivering exceptional customer service and representing the Volkswagen brand with integrity, we strive to provide top-quality vehicles, superior service, and an exceptional automotive experience....

  • Automotive Service Advisor

    1 month ago

    Chicago, United States Midway Dodge Full time

    _**MIDWAY DODGE IS LOOKING A EXPIREIENCED AUTOMOTIVE SERVICE ADVISOR!**_ - _**This position responsibilities include, but not limited to**:_ - _**STRONG COMMUNICATION WITH INVENTORY VEHICLES!**_ - Greeting customers - Consulting with technicians about needed repairs and alternatives that can be offered in place of expensive repairs - Answering customer...

  • Entry Level Service Advisor

    2 months ago

    Chicago, United States Mike Haggerty Auto Full time

    BLURB AND BENEFITS   Responsibilities Entry level service support. This postion is to support service advisors and ensure customers are recieving prompt, curteous, and effective service. Trained to advance to service advisor. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a...

  • Automotive Service Advisor

    4 weeks ago

    West Chicago, Illinois, United States Christian Brothers Automotive Full time

    Job Overview: As an Automotive Service Advisor / Writer with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our...

  • Automotive Service Advisor

    1 month ago

    Chicago, United States Tuffy Tire & Auto 39015 Full time

    Job DescriptionJob DescriptionBenefits:Dental insuranceHealth insurancePaid time offVision insuranceBenefits/PerksPaid Holidays and Paid Time OffCareers Advancement Opportunities - we are always looking to promote from within!Reimbursement for any successfully completed ASE certificationsFlexible Scheduling with a rotating day offClosed on SundaysCompetitive...

  • Financial Advisor

    1 month ago

    Chicago, United States Pure Financial Advisors Full time

    Pure Financial Advisors, LLC is a fee-only Registered Investment Advisor (RIA), providing comprehensive retirement planning services and tax-optimized investment management services. Using a holistic planning approach, Pure Financial manages over $4.6 billion in assets (as of March 29, 2023) and services clients across the nation. We are headquartered in San...

  • Financial Advisor

    1 week ago

    Chicago, United States Pure Financial Advisors Full time

    Pure Financial Advisors, LLC is a fee-only Registered Investment Advisor (RIA), providing comprehensive retirement planning services and tax-optimized investment management services. Using a holistic planning approach, Pure Financial manages over $4.6 billion in assets (as of March 29, 2023) and services clients across the nation. We are headquartered in San...