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Field Service Engineer
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Field Service Engineer II
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Engineer I, Field Service
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Engineer II, Field Service
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Field Service Engineer 2
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Field Service Engineer II TEM
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Field Service Engineer II
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Senior Field Service Engineer
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Field Service Operations Manager
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Field Service Operations Manager
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Field Engineer MV LV Drives
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Staff Field Applications Engineer
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Field Engineer
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Remote, Oregon, United States GE Full timeJob Description SummaryElectrical Field Maintenance and Automation Engineer will provide support, technical expertise and engineering solutions to support the metals business within the Power Conversion. In this role, you will own the resolution of post-sales technical customer issues at customer sites with accuracy, quality, and timeliness in order to meet...
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Lead Field Service Technician
2 months ago
Remote, Oregon, United States Thermo Fisher Scientific Full timeWork ScheduleOtherEnvironmental ConditionsAdherence to all Good Manufacturing Practices (GMP) Safety Standards, OfficeJob DescriptionThe Lead Field Service Technician (FST) for the Life Sciences Solutions Group (LSG) of Thermo Fisher Scientific is responsible for performing customer installs, repairs, and preventative maintenance on a variety of instruments...
Field Service Engineer
2 months ago
Work Schedule
OtherEnvironmental Conditions
OfficeJob Description
About Us:Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Field Service Engineering team with an unmatched depth of capabilities and help our customers solve some of the worlds toughest challenges
Location/Division Specific InformationNorth Carolina, South Carolina, Virginia and Maryland Eastern Shore
Discover Impactful Work:
The Field Service Engineer performs installations, maintenance, repairs and other verification/qualification services on hospital and laboratory instruments in an assigned territory for our customers in a professional and timely manner.
A day in the Life:- Sets up and installs instrumentation and peripheral equipment at customer sites.
- Conducts preventative maintenance service of instrumentation.
- Provide technical assistance for solving instrumentation via phone, email, and/or in person in response to request, inquires, and complaints from customers or other members of the Technical Service Team.
- Repairs instruments and/or replaces instrument components, as needed, to restore instrument/software functionality within agreed upon timelines, and to achieve first time fix solutions.
- Meets key quality/performance indicators based on metrics established for field service.
- Ensures customer inquiries and requests are responded to within service level agreement.
- Documents calls and complaints in tracking software, and follow any other documentation requirements in accordance with the Quality System.
- Provides training for customers as well as Technical Service staff, as needed
- Associates Degree, Bachelorâs Degree, or equivalent certification in electronics, engineering, physics, or related field of study required.
- 2 years of experience as Field Service Engineer in support of laboratory instrumentation required.
- 75% travel, including weekends as needed. Some International travel may be required for training etc. Some travel may be on short notice.
- Strong customer interaction and interpersonal skills.
- Excellent organizational and time management skills.
- Self-directed; takes initiative.
- Ability to multi task among a variety of concurrent activities with the ability to handle priorities.
- Ability to work cohesively and effectively in a team environment
- Proficient using Microsoft Office products
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. A one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
