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Managing Strategist, Social Media and Texting

2 months ago

Washington, United States Middle Seat Full time

Social media management and texting are both growing and in-demand fields in the world of progressive politics. Managing Strategists on the Social Media & Texting team oversee social media profiles and texting programs for some of Middle Seat's largest clients, including progressive candidates, political committees, and nonprofits. In addition to ensuring client success, this role is also responsible for the success and professional development of 2-3 direct reports, including writing evaluations and providing direct feedback via check-ins and day-to-day approvals processes. This is a managing role within the Social & Texting team and has the potential to grow into a leader on the team.

Why Middle Seat

  • Competitive salaries and great benefits
  • We only work for progressive organizations, candidates, and causes
  • We're a proudly unionized team - part of the Campaign Workers Guild
  • Get in on the ground floor of a growing operation

Job Responsibilities

  • Overseeing overall performance on social media and/or texting programs, ensuring staff meets client expectations
  • Serving as account lead on 1-2 large clients, managing client relationships, and working collaboratively across teams
  • Provide staff with feedback on client work, including copyediting, providing content approvals, and ensuring final deliverables are fully polished
  • Manage 2-3 direct reports, contributing to their professional development, leading their check-ins & performance reviews, and managing onboarding and training
  • Assist or lead the hiring process for various roles on the Social & Texting team
  • Pitch prospective social and texting clients, upsell existing clients, and assist in onboarding of new clients
  • Develop new internal & external processes, training materials, and best practices for social and texting client work and roll out to Social & Texting team
  • Assist Director and management team in ensuring strong cross-team collaboration
  • Craft social media management and growth strategies that can be shared with clients and utilized to hold staff members accountable for execution
  • Assist in drafting, creating graphics, and production for social media and texting as needed
  • Responsible for maintaining client budgets, including maintaining a nearly flawless escrow, providing clients with spending and raise projections, and ensuring overall success of paid texting components
  • Posting on Facebook, Twitter, Instagram, and other client social media platforms to support junior staff, as needed
  • Ensuring a robust cadence of social media posting and text messages that is consistent and responsive to breaking news and other major moments
  • Interface with major clients directly (potentially including Members of Congress and candidates for federal office)

Requirements

  • 5+ years of experience in professional social media management (or similar) for major platforms and/or fundraising via texting or paid media
  • Desire to gain management experience and proven success guiding junior staffers in day-to-day client work
  • Able to manage multiple client projects and relationships without assistance
  • Strong copywriting and copyediting skills
    • Ability to write for various social media platforms, adapt to different principals, and train direct reports and/or peers on voice & tone
    • Ability to adapt writing to conform to client voices and perspectives
  • A desire to play a lead role in social media and fundraising for major political campaigns, nonprofits, and causes
  • Expert attention to detail while managing tight deadlines, multiple content calendars, and overseeing the work of various staffers
  • Graphic design and video editing skills required
  • Knowledge of ActBlue and various CRMs (Action Kit, BSD, Action Network, NGP, etc.) required
  • Knowledge of texting CRMs (Switchboard, Scale to Win, Tatango, Amplify, etc.) required
  • Experience in metrics and reporting in Excel and/or Google Sheets, designing reporting templates, and other data visualization

Benefits

  • Salary starts between $80,000 and $95,000
  • Profit sharing plan: share in the growth and success of Middle Seat
  • Regular raises
  • 6% employer match on your 401k retirement account
  • 100% premium coverage for health, dental, and vision on a zero-deductible plan
  • $300 monthly mental health reimbursement
  • 20 paid vacation days off, plus your birthday and work anniversary off
  • Unlimited sick leave
  • 12 weeks of paid leave for new parents
  • Commuter benefits for public transportation
  • Coworking space (WeWork, etc.) stipend for employees outside of the D.C. metro area
  • $50 mobile phone subsidy monthly
  • $100 monthly student loan reimbursement
  • $1,000 annual professional development reimbursement

We are committed to building a diverse and passionate team. We encourage creative-minded individuals with a strong technical aptitude to apply for this position. Women, people of color, and LGBTQ+ individuals are encouraged to apply. Our firm is values-driven. We are intentional with the decidedly left-of-center clients we work with- and we strive to make our work environment and benefits reflect that, including salary transparency, healthy work-life balance, and consistent employee feedback and communication. We're happy to talk more about our company culture with prospective applicants.