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Associate Product Owner

1 month ago

Saint Petersburg, United States Community Brands Full time

Overview

We are seeking an Associate Product Owner (Hybrid) to join our growing international team at YM Careers in St. Petersburg, Florida

YM Careers

YM Careers is the industry's most trusted career center platform for associations powering nearly 3,000 niche job boards that connect more than a million employers with tens of millions of association members and website users. Associations leverage the platform to provide a valuable member service, acquire and engage new members, and increase non-dues revenue. YM Careers is part of Community Brands, which offers an integrated set of solutions that help member-based organizations increase revenue, improve efficiency, and digitally engage members. Learn more at ymcareers.com.

Responsibilities & Qualifications

Position Summary

We are looking for an Associate Product Owner to support the product strategy and roadmap for our career center platform serving the association, nonprofit, and niche job board market. You will be responsible for supporting the strategic vision and roadmap based on market research, testing, customer and prospect feedback. This position is responsible for collaborating with cross-functional teams, communicating with management and executives, effectively managing customer escalation and partnering closely with development to implement, test and define enhancements.

*This is a full-time hybrid role and requires 3 days in the St. Petersburg, FL office from Tuesday-Thursday. Mondays and Fridays are remote.*

A Day in the Life

  • Be involved in ideation, technical development, and launch of innovative products by serving as Associate Product Owner for the scrum team, creating user stories that align to the release theme and vision, and participate in meetings, including backlog and release planning
  • Support development and maintenance of the product vision, a multi-year strategic plan and product roadmap that aligns product strategy with business strategy
  • Develop expertise in customer needs by collaborating across business units, analyzing data, conducting interviews and product demos to develop insights and identify opportunities for improvement which drive impactful results
  • Understand a client's business processes and legacy systems to map requirements to Community Brands and YM Careers products.
  • Gain a basic understanding of the business or function for which the end product is designed and become familiar with industry competition.
  • Use appropriate software tools to collect and sort data, create graphs, PowerPoint decks, user guides, process flows, flow charts and design visualizations to explain findings.
  • Participate in creation of documentation including requirements, user stories, acceptance criteria, documentation, and implementation steps to support product development of new features.
  • Respond to and prioritize business and project issues and escalate promptly and appropriately.
  • Help guide external stakeholders in improving processes, products, services and software through data analysis.
  • Engage with project leaders and users to understand how data-driven changes to process, products, services, software and hardware can improve efficiencies and add value.
  • Use real-time user data and analytics programs to identify user trends, successful functions and potential user adoption problems with project applications.
  • Possess a general understanding of how data management systems, products and tools work.
  • Be comfortable with conducting regular virtual and in-person meetings and presentations for internal team members, stakeholders, and rarely for external customers.

We are looking for someone who brings

  • 1+ years as Associate Product Owner or similar experience
  • Associate's degree in Computer Science or other related Business field or equivalent experience
  • Experience with scrum teams and working in an agile environment preferred
  • Local to Tampa/St. Petersburg, FL area
  • A prior history of working well with internal and external stakeholders, peers, customers, and partners
  • Career Center / Job Board experience preferred
  • Association experience preferred
  • A technical foundation that enables collaboration with development teams on everything from APIs to web apps preferred
  • Experience working with web projects and implementation of SaaS web applications preferred
  • Ability to collaborate with design and usability to help drive product enhancements
  • Excellent verbal and written communication, organization and follow-up skills
  • Excellent relationship building skills and ability to work both individually and as a member of a team
  • Proven ability to handle multiple tasks with minimal supervision
  • Ability to work effectively within a fast-paced, deadline-driven environment
  • Strong problem solving and analytical skills with keen ability to deal with detailed, and sometimes ambiguous, information
  • Proficient in Office 365 - Microsoft Word, Excel, PowerPoint, Outlook
  • Demonstrate ability to learn and understand basic office software applications
  • Experience working with Agile development processes and team collaboration tools (Jira preferred, but others accepted)

Fraudulent Job Posting Alert: Community Brands has recently become aware of fraudulent job postings on various social media and recruiting websites purporting to offer employment at our company. These job postings do not originate from Community Brands. If you encounter a job posting or receive an email claiming to offer employment with Community Brands, please contact Community Brands directly at talentacquisitionCB@communitybrands.com to confirm its validity. Do not click any links, share personal identifying information (e.g., your social security number or scans of a photo ID), or send money in response to any such offer before verifying the originator's identity. For more on protecting yourself from fraud, visit this article from the Federal Trade Commission (FTC). If you believe you were a victim, contact local authorities or file a complaint with the FTC here.

Total Rewards

Accommodations

Community Brands welcomes and encourages applications from people with disabilities. Reasonable accommodations are available, on request, for candidates taking part in all aspects of the selection process.

About Us

Community Brands - leveling the playing field between for-profits and purpose-driven organizations

Community Brands provides a connected network of solutions that enable mission-driven organizations to thrive. Our software powers non-profits, associations, and K-12 schools to engage the people they serve through programs and events, raise funds to enable their mission, and manage their financials and operations. Our family of brands are bound by a common purpose to serve the organizations that make our communities a better place to live. With over 1,600 employees in the US, Canada, UK, Australia, India, and the Philippines, we know that our success is driven entirely by the people of Community Brands. Through professional opportunity, we strive to give each person a clear path to success and personal growth. We embrace diversity and believe that our differences in experience and perspective are the key to our sustained success.

Why work here?

Good People, Doing Good Things: Employees at Community Brands are techies and volunteers who strive to make the Company a great place to work. We dream big and are motivated to help our customers use the technology we create to improve the world around us.

  • Medical, Dental & Vision Benefits
  • 401(k) Savings Plan & Company Match
  • Flexible Planned Paid Time Off
  • Generous Sick Leave
  • Casual Environment
  • Purpose-Driven Culture
  • Work-Life Balance
  • Passionate About Community Involvement
  • Company Paid Parental Leave
  • Company Paid Short Term Disability
  • Remote Flexibility

Community Brands actively embraces diversity and equal opportunity in a meaningful way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be, which is why we do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

All persons hired will be required to verify identity and eligibility to work in the United States (without sponsorship) and to complete the required employment eligibility verification form upon hire.

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