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Product Specialist

4 months ago

Austin, United States Staffmark Group Full time


Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Austin, TX.

Product Specialist

Position Summary:

The main function of a product specialist is to be the subject matter expert on a product through its development. The typical product specialist will provide technical advice to customers concerning their product.

Responsibilities:

  • Demonstrates the value of a product technology to advance customers' objectives.
  • Provides insight and thought leadership to customers concerning the applicability of highly complex products.
  • Analyzes and applies industry, competition, and market knowledge to present the positive value of our solutions.
  • Recommends product and service configurations to assist with any system design and integration necessary.
  • Developing and implementing a company-wide go-to-market plan, working with all departments to execute.
  • Ensure product quality expectations are defined and known across the team.
  • Provide Timely Proactive Pre-Sales Technical Support to Sales Teams and North America Business Development Managers.

Requirements:

  • A bachelor's degree in a related field is required. MBA or other related advanced degree preferred.
  • 0-2 years experience required.
  • Verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills.
  • Ability to work independently and manage one's time.
  • Knowledge of production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
  • Technical background and interest in IT, IP networks, Digital Signage and/or Display industry
  • Frequent domestic travel is required.
  • Candidate must be willing to work beyond normal schedule in conjunction with client support and deployments in North America.

Additional Responsibilities:

  • Event/Trade Show/Training Support
  • Become a technical resource with Digital Display Solutions, as well as other Digital Signage solutions to North American sales teams and partners.
  • Provide pre-sales technical support for the North American sales subsidiaries, system integrators, and/or end customers with Solutions.
  • Support client subsidiaries and System Integrators with model selections, specifications, and product questions.
  • Support System Integrators and End Customers with general setup and use case of software and service solutions which include VXT, Lynk Cloud, and Tizen platform (SSSP)
  • Provide tier 1 pre-sales technical support related to LCD Signage, LED, Monitors, Hospitality TV, Solutions, and Pro Services in North America.
  • Liaise with key industry partners in the Digital Signage marketplace and provide proactive market intelligence to PMs and SMEs.
  • Attend and support client and/or partner events.

Staffmark talent working with this client receive competitive compensation and a great benefits package including medical, dental, vision, 401K, and Paid Time Off plus more


After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.

About Staffmark

Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.


Staffmark Group is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Pro Staff is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.