Communications Specialist

2 months ago

New York City, United States Trinity Technology Solutions LLC Full time
Job Title:
Communications SpecialistLocation:
Brooklyn, NY HybridJob Type:
Contract
Job Description:
The Client is seeking a meticulous and talented professional to help achieve the goals and support the work of the Communications Division.
The Communications Division creates and implements client communication strategy, and develops creative solutions that proactively Engage internal and external stakeholders.
The division works with other internal divisions to prepare and update informational and promotional Materials for clients (members, retirees, beneficiaries), staff, and Trustees; is responsible for content, graphics, and multimedia on the public and secure client website and self-service portal (NYCERS.
org and MyNYCERS.
org); and works with other stakeholders to provide content for the agency s intranet, NYCEConnect.
The client is undertaking a Legacy Replacement Project (LRP), a multi-year strategic initiative that will transform its services and business operations.
Under direct supervision of the Director of Communications, the candidate will work collaboratively with division leaders, and the LRP Organizational Change Management work stream to review, refine and implement a 360-degree, people-centered communications strategy that:
Informs and prepares internal colleagues for upcoming changes and the impacts to their work; Informs client Board of Trustees of project milestones and other project-related events; and Improves clients (members, retirees, beneficiaries and employers) engagement with, and use of client self-service portal, MyNYCERS.
The ideal candidate will have demonstrated experience developing and implementing thoughtful, people-centered communications.
They will be an exceptional writer who is organized, responsive, able to think strategically and independently about their work in the context of other agency and division initiatives, and able to convey the proposed strategy in a manner that invites feedback.
Responsibilities include, but are not limited to:
Reviewing the LRP communications strategy and contributing ideas and suggestions to ensure the strategy meets the Organizational Change Management work stream goals; Reviewing and editing general communications plans, including content, to ensure that a multi-channel approach is used, and that emails, meeting materials, posters, videos, handouts, etc.
resonate with their intended audience; Reviewing and editing design materials (letters, forms, flows) to ensure editorial/tone consistency and client understanding Attending meetings to represent the Communications Division and provide input; and sharing updates with Communications division leaders, with recommendations for next steps; Drafting/Editing internal communications plans, as well as content for client website, portal, letters, fact sheets, forms, brochures and other marketing material; Working collaboratively with Business Units, Business Analysts and IT to ensure that materials created are accurate and clear before they are put into production; and Performing other duties, as directed.
Recommended Skills Advertising Attention To Detail Change Management Communication Customer Communications Management Editing Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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