Service Coordinator

4 days ago

Bartlett TN, United States Brother USA Careers Full time

Let's Grow Together Our mission is to live our “at your side” promise and simplify and enrich the lives of our customers, employees, and communities. "If you want to innovate, learn, and grow with a global leader that builds products, services, and a company people love, then we’ll be “at your side” every step of the way.


The Coordinator, Service assists with various areas and aspects of Technical Solutions’ service department for both team and departmental success. The position will assist with delivering and sustain service team requirements, key data for decision making, assist with inventory needs, and analysis for internal stakeholders.

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Service Department Support
Prepare and/or initiate conversations regarding inventory movements for completed projects, repackable goods, warehouse damages, and other service needs,
Works cross functionally to communicate with service team, warehouse personnel, and other distribution centers on incoming inventory transfers,
Assist with validating accurate inventory purchase order for product receipt,
Analyze required carton inventory and other service-related parts data, as well as forecast demand to determine optimal stock for departmental usage,
Support service teams by analyzing weekly inventory levels and recommending actions to decrease SKUs,
Evaluate, research, and resolve open inventory purchase order issues, as well as inventory discrepancies for the department,
Request and monitor execution of cycle counts for service department,
Assist with processing and updating SAP production orders for areas within the service department,

Administrative Support
Perform system tasks to help facilitate end of month charge backs and P&L,
Assist with maintaining financial records and ensuring accuracy based on accounting standards,
Provide backup support for administrative and project tasks.

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Minimum 3 years working in administrative position dealing with warehouse operations.


Strong organizational and time management skills.
Outstanding customer service skills and dedication to providing exceptional customer care.
Subject to business needs, employees may work remotely up to two days per week. Assigned office days will be determined by managers. #Starting salary to be determined by the education, experience, knowledge, skills and abilities of the applicant, internal equity, location, and alignment with market data.
Benefits include, but are not limited to, healthcare and wellness coverage, life and disability insurance, 401K, tuition reimbursement, and Paid Time Off. Comprehensive Benefits: Our benefits package includes health, dental, and vision insurance, as well as a 401(k) plan with company match
We're committed to helping you grow in your career with opportunities for training and development
We support your well-being with flexible work arrangements and a focus on work-life balance
Brother International Corporation has earned its reputation as a premier provider of home office and business products, home appliances for the sewing and crafting enthusiast as well as industrial solutions that revolutionize the way we live and work. Brother International Corporation is a wholly-owned subsidiary of Brother Industries Ltd. With worldwide sales exceeding $6 billion, this global manufacturer was started more than 100 years ago. It has fully integrated sales, marketing services, manufacturing, research and development capabilities located in the U.In addition to its headquarters, Brother has facilities in California, Illinois and Tennessee, as well as subsidiaries in Canada, Brazil, Chile, Argentina, Peru and Mexico. Brother International Corporation ("Brother") is an equal opportunity employer and does not discriminate or make employment decisions on the basis of race, color, religion, sex, disability, or any other characteristic protected by applicable state or federal laws. If you require any physical or other assistance in completing this application or any other aspect of the application or interview process, a reasonable accommodation will be made upon request.

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