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Job description; Responsibilities Provide end user satisfaction strategy planning Manages and hires staff by recruiting selecting orienting and training new team members. Integrate information technologies into the company for optimal effectiveness as per Companys need of Business. Understand current and future business goals and ongoing IT issues to ensure business success. Maintains the organizations effectiveness and efficiency by defining delivering and supporting strategic plans. Developing project scopes and objectives involving all relevant stakeholders and ensuring technical feasibility. Ensure resource availability and allocation. Strongly monitor and report the overall progress and effectively manage people utilization; take corrective action/steps whenever necessary Obtain feedback from users to improve quality of service delivery.key Skills Leadership skills. Effective Team Training. Communication Skills. Performance Management. Operations Management. Strategic Thinking.