Psychology Program Manager
1 month ago
This is an OPEN CONTINUOUS ANNOUNCEMENT and will remain open until September 30, 2024. The first cut-off dates for referral of eligible applications will be 01/19/2023. All eligible applicants will be reviewed and referred to the hiring manager no later than 01/22/2024. Eligible applications received after 01/22/2024 date will be referred at regular intervals or as additional vacancies occur on an as-needed basis until positions are filled.
Duties
The Program Manager directs the administrative and clinical aspects of the Workplace Violence Prevention Program across CAVHCS. The incumbent has responsibility for coordinating interdisciplinary staffing by Chairing the Disruptive Behavior Committee (DBC), Threat Management Team, Employee Threat Assessment Team (ETAT), Workplace Behavioral Risk Assessment (WBRA) team and Prevention and Management of Disruptive Behavior Trainers.
As Chair of the DBC, the Program Manager is responsible for overseeing the day to day business of the committee, producing agenda and minutes and follow-up of all decisions of the DBC at the monthly meetings, maintaining knowledge and use of the latest evidence-based risk assessment and management literature and tools, conducting clinical threat/risk assessments of Veterans and Veteran-generated disruptive behavior to determine recommendations for risk mitigation to use in consultation with providers, clinical staff and DBC members, informing and providing clinical intervention in cases of disruptive or violent behavior history or assessed risk for such behavior, providing education to staff, and providing timely and accurate responses to action items regarding the DBC or Workplace Violence Prevention Program. The Program Manager will interpret and write policies, procedures and program guidelines in the development, planning, operations, and continuous performance improvement of the program.
The Program Manager will have oversight of the Employee Threat Assessment Team (ETAT) and the Behavioral Emergency Response Team (BERT), and has general oversight of the Prevention and Management of Disruptive Behavior (PMDB) program. The Program Manager will collaborate with other departments to manage the use of data related to these programs regarding day to day functioning, effectiveness, and program evaluation. The Program Manager will also assist in educating staff in recognizing signs and factors of potential danger, ways to de-escalate disruptions, and identifying VA resources that can directly address individual needs to help improve the quality of veteran care and reduce overall risk. In conjunction with Administration, the Mental Health Service, and HR, the Program Manager will plan, organize and direct administrative, operational, patient and personnel activities for the program. The Program Manager will collaborate effectively with legal representatives, the Office of the Inspector General, court officials including the Assistant U.S. Attorney, police (VA and community), and other consumers and/or community providers when necessary. The Program Manager will be responsible for responding to FOIA and Congressional requests and inquiries directed to the DBC and/or the WVPP.
The Workplace Violence Prevention Program Manager is expected to be responsible for the clinical and administrative operation of the program, as well as education and training of staff, in conjunction with other VA professionals. The Program Manager is expected to adhere to service standards regarding matters of timeliness, accuracy, and compliance with procedures and quantity of work produced. The Program Manager must form a cohesive team of staff from a variety of disciplines and supervisory chains of authority to provide an effective, recovery-oriented treatment program.
The Workplace Violence Prevention Program Manager maintains primary responsibility for the development and implementation of all Standard Operating Procedures (SOP's). However, the Program Manager must work with several different services and programs (i.e. Medicine, Mental Health, Nursing, SW, Safety Officials, VA Police, Senior Leadership, Regional Council, Pharmacy, and others) to develop specific procedures. The Program Manager has oversight and administrative authority over all programming and participates in program development, implementation, and evaluation. Additionally, the Program Manager works closely with Mental Health Service Line leadership to develop strategic plans for the growth and development of the program.
The Program Manager is expected to remain engaged with service line and hospital activities by serving on committees, participating in workgroups, and engaging in educational activities for staff and trainees. The Program Manager also works with the service and hospital Accreditation Committees to ensure that all programming, documentation, and the physical environment meet or exceed current standards. Responsibilities include development and implementation of programs, policies, and procedures; oversight of administrative and programmatic resources; and monitoring of outcomes using a data-driven quality assurance process.
Work Schedule: Monday - Friday, 8:00am - 4:30pm
Functional Statement #: 54624F
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required
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