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Assistant Manager, Housekeeping

3 months ago

Baltimore, United States Hilton Baltimore Inner Harbor Full time
Description

The iconic Hilton Baltimore Inner Harbor is seeking an experienced and motivated Assistant Housekeeping Manager to join their team This 757-room property is located next to Oriole Park at Camden Yards, Inner Harbor’s museums, the National Aquarium, and is connected to Baltimore Convention Center via skywalk An Assistant Housekeeping Manager is responsible for assisting in the planning, organization and execution of all housekeeping functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Ideal candidates for this position will have previous hotel housekeeping leadership experience, ideally at a property of comparable size and of Hilton brand.

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

Go Hilton travel program: 100 nights of discounted travel Access to your pay when you need it through DailyPay Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Flexible shifts and days off Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare Mental health resources including free counseling through our Employee Assistance Program Best-in-Class Paid Time Off (PTO) 401K plan and company match to help save for your retirement

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

An Assistant Housekeeping Manager is responsible for assisting in the planning, organization and execution of all housekeeping functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specific responsibilities of the position may include:

Leads, trains and supervises room/suite attendants and housepersons on a floor/in an area to ensure all rooms/suites and public areas meet established cleanliness and quality standards Communicates and coordinates with Engineering/Property Operations to ensure the efficient repair and maintenance of items related to guestrooms and public areas Keeps designated inventories (i.e. linen, etc.) and ensures stock rooms and carts are maintained with proper supplies Assesses inventory of, assigns, inspects and verifies and reports status of rooms/suites Monitors payroll reports, work schedules and lost and found program Ensures stock rooms and carts are maintained with proper supplies Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality Productivity Dependability Customer Focus Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all

Source: Hospitality Online