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Assistant Housekeeping Manager

3 months ago

Baltimore, United States Hilton Baltimore Inner Harbor Full time
Description

The iconic Hilton Baltimore Inner Harboris seeking an experienced and motivated Assistant Housekeeping Manager to join their team This 757-room property is located next to Oriole Park at Camden Yards, Inner Harbor’s museums, the National Aquarium, and is connected to Baltimore Convention Center via skywalk 

Ideal candidate for this position will have previous hotel housekeeping or front desk leadership experience, a strong customer service background with excellent computer, communication and multitasking skills.  We are looking for someone with a great personality who is ready to assist our guests and team members with anything that may arise. If you are passionate about hospitality and are ready to join the Hilton Baltimore's Housekeeping team, apply today 

Shift Pattern: PM shifts, starting as early as 2.30PM and finishing as late as 11.30PM.  Flexibility for 2-3 AM shifts, weekends and holidays is required. 

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

Access to your pay when you need it through DailyPay Medical Insurance Coverage – for you and your family Mental Health Resources Best-in-Class Paid Time Off (PTO)  Go Hilton travel discount program Supportive parental leave Matching 401(k) Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) Career growth and development Team Member Resource Groups Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

An Assistant Housekeeping Manager is responsible for assisting in the planning, organization and execution of all housekeeping functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specific responsibilities of the position may include:

Leads, trains and supervises room/suite attendants and housepersons on a floor/in an area to ensure all rooms/suites and public areas meet established cleanliness and quality standards Communicates and coordinates with Engineering/Property Operations to ensure the efficient repair and maintenance of items related to guestrooms and public areas Keeps designated inventories (i.e. linen, etc.) and ensures stock rooms and carts are maintained with proper supplies Assesses inventory of, assigns, inspects and verifies and reports status of rooms/suites Monitors payroll reports, work schedules and lost and found program Ensures stock rooms and carts are maintained with proper supplies Requirements

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences. Integrity - We do the right thing, all the time. Leadership - We're leaders in our industry and in our communities. Teamwork - We're team players in everything we do. Ownership - We're the owners of our actions and decisions. Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality Productivity Dependability Customer Focus Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day, and our amazing Team Members are at the heart of it all

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Source: Hospitality Online