Director of Product Management Single Port

2 months ago


Sunnyvale, United States Intuitive Surgical Full time
Job Description

Primary Function of PositionThe Product Manager Director supports da Vinci® Single Port platform across all product lines the through the entire product lifecycle.  This includes managing the product portfolio roadmap, developing, and conducting market and user research, making product and feature proposals, overseeing  market and product requirements , shepherding the product through all Evaluation, Product Development and Design Control stages, working with our growth strategy and product marketing  rollout teammates to ensure a successful launch, and providing expertise throughout the entire product lifecycle. The Product Management Director is  responsible to build and manage a team of Product Managers, coaching them through their product responsibilities as well as providing career development guidance and performance reviews.

The Product Manager Director has an in depth understanding of the customer-facing features of the da Vinci® system (including clinical application) as well as a solid grounding in the underlying technical implementation to hospitals systems. The Product Management team represents the voice of the customer (business needs) and the voice of the user (user needs) to the Design and Engineering teams and other internal business partners throughout the entire product lifecycle process, encouraging sound yet timely decision making.Roles and Responsibilities

  • Develop long term Single Port portfolio objectives by managing the system product roadmap and product lifecycle accordingly.  Develop business justification for recommendations and gain alignment across key stakeholders on project prioritization.
  • Develop the business justification for new products and new features by working with customers and company stakeholders.  Develop forecasts and other business analyses, including competitive assessments, to facilitate sound data-driven decision making.
  • By guiding the activities of direct staff, shepherd multiple complex projects through the development process weighing the Desirability, Viability and Feasibility of the proposed solution.  Develop market requirements and product requirements and facilitating tradeoff discussions with design teams. (Design Engineering, User Interface Engineering, User Experience Engineering, Interaction Design, Industrial Design, Human Factors, Clinical Engineering, Training, Finance and Business Development)
  • Develop and track effective goals and objectives of the team, aligning to business unit and corporate objectives. Hold the team and accountable for results.
  • Use qualitative and quantitative market research methods and direct customer interviews and observations to develop insights that inform the product roadmap. Refine requirements with feedback directly from customers as well as internal team including clinical sales, internal M.D.’s, and clinical development engineering.
  • Engage with User Experience partners during the development process by establishing design requirements, prioritizing design efforts, coordinating design reviews, and documenting and communicating design judgments.
  • Develop and convey product value proposition to global marketing teams for global product positioning and messaging.
  • Measure product success by monitoring product adoption and seeking post-launch product feedback.
  • Develop a deep understanding of the surgical treatments for applicable indications, including monitoring and consuming clinical literature, attending medical society meetings, and engaging with physician key opinion leaders.
  • Head and support the ongoing development of the product strategy by developing a framework for decision making. Shepherd the product through its development via relentless identification and closure of user, technical, and business issues.
  • Understand market-leading, emerging, and complementary technology and its potential impact on Intuitive’s product lines.
  • Work with the design engineering and business strategy teams to evaluate new technologies and prioritize the new business development pipeline.
  • Monitor and prioritize product quality issues. Work on cross-functional teams to resolve product issues and critical customer issues.
  • Conduct additional activities across the product lifecycle as needed including, completing long-term forecasting, participating in product education program development, supporting sustaining product activities including end of life.
  • Effectively attract, develop, train, and retain key staff to build a high performing team of product managers.
  • Become a steward of the corporate culture by living, teaching and holding your team accountable to it.


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